TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is easy to follow and I trust them Easy to follow. I'm not technically inclined so I found this tax method easy for me.
Date published: 2021-05-14
Rated 5 out of 5 by from Removes the stress of filing Very easy to use, have used it year after year for many years now.
Date published: 2021-05-14
Rated 5 out of 5 by from great used it for many years it is easy to work with would use again and again
Date published: 2021-05-14
Rated 3 out of 5 by from Disappointed/frustrated 2020 Turbotax Deluxe It was not evident how to access TT Live assistance and couldn't find a Phone # to call, Searching help topics seemed like pulling teeth. I have used this software for many many years and never had this much difficulty with the process. The software kept showing an error that seemed to be related too a form 1099-INT hat I had to include last year but was not relevant this year. and kept wanting info on another Tax doc that was not relevant but labeled unknown (or something similar, I can't remember)I had to spend six hours today to wade thru these situations going back and forth thru the process of editing the topic questions over and over and reviewing the forms looking for the ones that needed to be corrected.
Date published: 2021-05-14
Rated 4 out of 5 by from Good except for handling of stock short sales Overall, pretty good experience. I've been using it for many years and it seems to get more user friendly each year. However, this year I had a problem with the upload of my stock & option transactions in that all the short sales show up as sale first followed by purchase second, but TT requires that the purchase date must come before the sale date, so I had to edit them all. Also, many of the transactions only showed the net proceeds rather than the actual purchase & sale amounts, so I had to edit those, too.
Date published: 2021-05-14
Rated 4 out of 5 by from its ok there are still things we were not certain of or understood much. i hope its correct.
Date published: 2021-05-14
Rated 5 out of 5 by from turbotax is incredible I engaged with the TurboTax experts on the phone and they helped me every step of the way - flawless experience.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is Awesome I had a tax person help me get the best refund and options for my family
Date published: 2021-05-14
Rated 5 out of 5 by from Turbotax Turbotax was very easy to use under 3 Hours and 20 minutes.
Date published: 2021-05-14
Rated 5 out of 5 by from GREAT EXPERIENCE! EASY TO USE AND HELP FEATURE IS GREAT! NAVIGATION OF QUESTIONS WAS EASY AND UPLOAD OF W2S IS FANTASTIC!
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1325
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is easy to follow and I trust them Easy to follow. I'm not technically inclined so I found this tax method easy for me.
Date published: 2021-05-14
Rated 5 out of 5 by from Removes the stress of filing Very easy to use, have used it year after year for many years now.
Date published: 2021-05-14
Rated 5 out of 5 by from great used it for many years it is easy to work with would use again and again
Date published: 2021-05-14
Rated 3 out of 5 by from Disappointed/frustrated 2020 Turbotax Deluxe It was not evident how to access TT Live assistance and couldn't find a Phone # to call, Searching help topics seemed like pulling teeth. I have used this software for many many years and never had this much difficulty with the process. The software kept showing an error that seemed to be related too a form 1099-INT hat I had to include last year but was not relevant this year. and kept wanting info on another Tax doc that was not relevant but labeled unknown (or something similar, I can't remember)I had to spend six hours today to wade thru these situations going back and forth thru the process of editing the topic questions over and over and reviewing the forms looking for the ones that needed to be corrected.
Date published: 2021-05-14
Rated 4 out of 5 by from Good except for handling of stock short sales Overall, pretty good experience. I've been using it for many years and it seems to get more user friendly each year. However, this year I had a problem with the upload of my stock & option transactions in that all the short sales show up as sale first followed by purchase second, but TT requires that the purchase date must come before the sale date, so I had to edit them all. Also, many of the transactions only showed the net proceeds rather than the actual purchase & sale amounts, so I had to edit those, too.
Date published: 2021-05-14
Rated 4 out of 5 by from its ok there are still things we were not certain of or understood much. i hope its correct.
Date published: 2021-05-14
Rated 5 out of 5 by from turbotax is incredible I engaged with the TurboTax experts on the phone and they helped me every step of the way - flawless experience.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is Awesome I had a tax person help me get the best refund and options for my family
Date published: 2021-05-14
Rated 5 out of 5 by from Turbotax Turbotax was very easy to use under 3 Hours and 20 minutes.
Date published: 2021-05-14
Rated 5 out of 5 by from GREAT EXPERIENCE! EASY TO USE AND HELP FEATURE IS GREAT! NAVIGATION OF QUESTIONS WAS EASY AND UPLOAD OF W2S IS FANTASTIC!
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1325