TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 1 out of 5 by from Not Smart This process frustrates me every year. Not sure why I continue to use and pay for this expensive service.
Date published: 2021-05-14
Rated 5 out of 5 by from Awesome Considering it is automated, it sure beats the heck out of doing it yourself with the 1040 EZ form. Seems very accurate, is no hassle, gets it done and sent without a calculator in your hand. This is my 3rd year straight of using Turbo Tax, am sure I will use it again next year.
Date published: 2021-05-14
Rated 5 out of 5 by from Saved time Turbo made filing very simple and easy to follow. I filed previously through a tax agency and paid dearly. This year I received a refund.`````
Date published: 2021-05-14
Rated 3 out of 5 by from Turbo Tax full disclosure I like the ease and simplicity (clear explanations) of using Turbo Tax. Used it last year at no cost. This year I chose the $30 plan (on sale) only to discover at the end of the process there was also an additional processing fee. I agreed just to be done with the process. My federal refund will by me a burger and that's about it. Please disclose this info at the beginning of the process in order to allow for a more thoughtful decision.
Date published: 2021-05-14
Rated 3 out of 5 by from Simple to use this is a very easy process. they walk you through step by step
Date published: 2021-05-14
Rated 5 out of 5 by from Easy to USe Served my needs and easily made filing simple in all areas
Date published: 2021-05-14
Rated 5 out of 5 by from I LIKE it! I’ve used it for 25 years. It’s pretty seamless. Just chunk it out - then pay the man!
Date published: 2021-05-14
Rated 1 out of 5 by from will not save to file frustrating program customer service cannot help!!
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is Fabulous It was quick and easy to use. The program walked you through step by step. Gave help as needed. Plus, experts were live to give help if needed.
Date published: 2021-05-14
Rated 5 out of 5 by from turbotax always works it is so easy to walk through the process as they ask all the questions
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1321
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Not Smart This process frustrates me every year. Not sure why I continue to use and pay for this expensive service.
Date published: 2021-05-14
Rated 5 out of 5 by from Awesome Considering it is automated, it sure beats the heck out of doing it yourself with the 1040 EZ form. Seems very accurate, is no hassle, gets it done and sent without a calculator in your hand. This is my 3rd year straight of using Turbo Tax, am sure I will use it again next year.
Date published: 2021-05-14
Rated 5 out of 5 by from Saved time Turbo made filing very simple and easy to follow. I filed previously through a tax agency and paid dearly. This year I received a refund.`````
Date published: 2021-05-14
Rated 3 out of 5 by from Turbo Tax full disclosure I like the ease and simplicity (clear explanations) of using Turbo Tax. Used it last year at no cost. This year I chose the $30 plan (on sale) only to discover at the end of the process there was also an additional processing fee. I agreed just to be done with the process. My federal refund will by me a burger and that's about it. Please disclose this info at the beginning of the process in order to allow for a more thoughtful decision.
Date published: 2021-05-14
Rated 3 out of 5 by from Simple to use this is a very easy process. they walk you through step by step
Date published: 2021-05-14
Rated 5 out of 5 by from Easy to USe Served my needs and easily made filing simple in all areas
Date published: 2021-05-14
Rated 5 out of 5 by from I LIKE it! I’ve used it for 25 years. It’s pretty seamless. Just chunk it out - then pay the man!
Date published: 2021-05-14
Rated 1 out of 5 by from will not save to file frustrating program customer service cannot help!!
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is Fabulous It was quick and easy to use. The program walked you through step by step. Gave help as needed. Plus, experts were live to give help if needed.
Date published: 2021-05-14
Rated 5 out of 5 by from turbotax always works it is so easy to walk through the process as they ask all the questions
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1321