TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 2 out of 5 by from yikes Same stress different year thanks for your lack of info and unwillingness to help.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax works well and is easy to use I have used Turbo Tax for several years. This is the first year that I used online help-- i used the help chat option. TT always works well for me and i find it easy to use. Thanks TT!
Date published: 2022-04-16
Rated 4 out of 5 by from Pretty good First year investing and it made it super easy to do on my own without any help!!
Date published: 2022-04-16
Rated 5 out of 5 by from Very easy to use and understand. Thank you! Only used the basic turbo tax and it was great. If you decide to use the tax refund to pay for the service, you will be charged 39 dollars. FYI
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Tax is helpful I have used Turbo tax for years and will continue. However, this year is the first year I have had several issues. First issue, I got all the way to donations and it wouldn't let me use the you value my donation. Even with help from Turbo Tax I had to clear out my entire return and start over. Second, I am unable to print any of the forms. Even with help I still couldn't print.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy and fast this is easy even with crypto and stocks i didnt have a hard time
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax for life! The best Always quick and easy! I have used it every single year and will continue to do so!
Date published: 2022-04-16
Rated 4 out of 5 by from Some difficulty downloading pre-purchased Turbotax The online download of my pre-purchased copy of Turbotax was less than satisfactory. I was able to figure out how to download but the steps noted in the pre-purchased copy of Turbotax were less than satisfactory and the online instructions of how to register my pre-purchased copy of Turbotax were less than satisfactory. Make it easier to register your pre-purchased copy of Turbotax would improve my rating. Additionally, rather than a pre-purchased CD (as many laptops no longer have CD drives, consider a USB drive. Other than the registration of my pre-purchased copy of Turbotax, I have used Turbotax for several years and happy with the product.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is super easy to use and convenient! I'm super grateful for Turbo Tax, because it helps save a lot of time and it's is super easy to use and convenient!
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax I use turbo tax every year. It's efficient and easy to use.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1320
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from yikes Same stress different year thanks for your lack of info and unwillingness to help.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax works well and is easy to use I have used Turbo Tax for several years. This is the first year that I used online help-- i used the help chat option. TT always works well for me and i find it easy to use. Thanks TT!
Date published: 2022-04-16
Rated 4 out of 5 by from Pretty good First year investing and it made it super easy to do on my own without any help!!
Date published: 2022-04-16
Rated 5 out of 5 by from Very easy to use and understand. Thank you! Only used the basic turbo tax and it was great. If you decide to use the tax refund to pay for the service, you will be charged 39 dollars. FYI
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Tax is helpful I have used Turbo tax for years and will continue. However, this year is the first year I have had several issues. First issue, I got all the way to donations and it wouldn't let me use the you value my donation. Even with help from Turbo Tax I had to clear out my entire return and start over. Second, I am unable to print any of the forms. Even with help I still couldn't print.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy and fast this is easy even with crypto and stocks i didnt have a hard time
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax for life! The best Always quick and easy! I have used it every single year and will continue to do so!
Date published: 2022-04-16
Rated 4 out of 5 by from Some difficulty downloading pre-purchased Turbotax The online download of my pre-purchased copy of Turbotax was less than satisfactory. I was able to figure out how to download but the steps noted in the pre-purchased copy of Turbotax were less than satisfactory and the online instructions of how to register my pre-purchased copy of Turbotax were less than satisfactory. Make it easier to register your pre-purchased copy of Turbotax would improve my rating. Additionally, rather than a pre-purchased CD (as many laptops no longer have CD drives, consider a USB drive. Other than the registration of my pre-purchased copy of Turbotax, I have used Turbotax for several years and happy with the product.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is super easy to use and convenient! I'm super grateful for Turbo Tax, because it helps save a lot of time and it's is super easy to use and convenient!
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax I use turbo tax every year. It's efficient and easy to use.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1320