TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax is awesome Turbo tax made it fast and easy for me to file my taxes from my couch
Date published: 2022-04-17
Rated 1 out of 5 by from Difficult to file w/o having to buy something It is even difficult to obtain a paper copy of the return. You keep pushing efile and force your client to download Adobe with Mcaffee before it can be printed. I was lucky to get a copy of my state return before even that was blocked.
Date published: 2022-04-17
Rated 5 out of 5 by from intuit turbotax.Premier My only concern/issue was that there is evidently a separate TurboTax online from the CD Version. I prefer the CD version (Excellent). Thank you
Date published: 2022-04-17
Rated 5 out of 5 by from always consistent always makes it easy to follow along. after using turbotax for several years, don't see going elsewhere,
Date published: 2022-04-17
Rated 3 out of 5 by from TT doesn't handle 1099-Q and 529 plans well TT Premier Federal & State worked well for the usual things: wages, investments, rental properties. It fell completely flat with 1099-Q and our 529 distributions: very painful interview process for college tuition and 529 plans. It eventually got the correct result for the Federal taxes, but our Alabama state taxes kept including the 1099-Q earnings as taxable. The only solution is to manually verify the qualified higher education expenses exceeded the total reported 1099-Q distributions and then NOT input the 1099-Q. If you input the 1099-Q, it always reported the earnings as income on the state return regardless of how you manipulated the other data options. Once I deleted the 1099-Q, the problem was solved. I verified with the AL DOR that I did not have to report 1099-Q as long as the qualified expenses exceeded the distributions. It shouldn't be difficult to add a few questions in the interview and a few lines of code for TT to do this for the user. Other than that, it worked as usual. I've used TT about half the time the last 25 years and H&R Block the other half...all paper returns more than 25 years ago.
Date published: 2022-04-17
Rated 5 out of 5 by from 2021 taxes TurboTax is great. This is the third year we are using the live product. This year, the service seemed a bit slower compared to previous years, but altogether a great experience with filing taxes.
Date published: 2022-04-17
Rated 5 out of 5 by from Simple and Fast! Turbo Tax made doing my taxes very easy. Anything I was unsure of; I could get the answers immediately on their site. I have used Turbo Tax for years, and they do a great job! They make doing your taxes not such a headache.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax is the only way I will file now! Honestly I have had so many issues with filing my taxes in the past. Ive gotten over charged and sometimes taken for granted. Turbo Tax makes it easy and very trust worthy to file. I know whats actually being filed and I have comfort knowing documents will NOT be lost. It is great for someone who is always on the move and not a lot of time to set up an appointment with an actual person.
Date published: 2022-04-17
Rated 5 out of 5 by from Awesome Outstanding customer support, very knowledgeable, helpful, kind, the list goes on! Thank you
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is great. Very easy to use, understand and follow instructions.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1317
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax is awesome Turbo tax made it fast and easy for me to file my taxes from my couch
Date published: 2022-04-17
Rated 1 out of 5 by from Difficult to file w/o having to buy something It is even difficult to obtain a paper copy of the return. You keep pushing efile and force your client to download Adobe with Mcaffee before it can be printed. I was lucky to get a copy of my state return before even that was blocked.
Date published: 2022-04-17
Rated 5 out of 5 by from intuit turbotax.Premier My only concern/issue was that there is evidently a separate TurboTax online from the CD Version. I prefer the CD version (Excellent). Thank you
Date published: 2022-04-17
Rated 5 out of 5 by from always consistent always makes it easy to follow along. after using turbotax for several years, don't see going elsewhere,
Date published: 2022-04-17
Rated 3 out of 5 by from TT doesn't handle 1099-Q and 529 plans well TT Premier Federal & State worked well for the usual things: wages, investments, rental properties. It fell completely flat with 1099-Q and our 529 distributions: very painful interview process for college tuition and 529 plans. It eventually got the correct result for the Federal taxes, but our Alabama state taxes kept including the 1099-Q earnings as taxable. The only solution is to manually verify the qualified higher education expenses exceeded the total reported 1099-Q distributions and then NOT input the 1099-Q. If you input the 1099-Q, it always reported the earnings as income on the state return regardless of how you manipulated the other data options. Once I deleted the 1099-Q, the problem was solved. I verified with the AL DOR that I did not have to report 1099-Q as long as the qualified expenses exceeded the distributions. It shouldn't be difficult to add a few questions in the interview and a few lines of code for TT to do this for the user. Other than that, it worked as usual. I've used TT about half the time the last 25 years and H&R Block the other half...all paper returns more than 25 years ago.
Date published: 2022-04-17
Rated 5 out of 5 by from 2021 taxes TurboTax is great. This is the third year we are using the live product. This year, the service seemed a bit slower compared to previous years, but altogether a great experience with filing taxes.
Date published: 2022-04-17
Rated 5 out of 5 by from Simple and Fast! Turbo Tax made doing my taxes very easy. Anything I was unsure of; I could get the answers immediately on their site. I have used Turbo Tax for years, and they do a great job! They make doing your taxes not such a headache.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax is the only way I will file now! Honestly I have had so many issues with filing my taxes in the past. Ive gotten over charged and sometimes taken for granted. Turbo Tax makes it easy and very trust worthy to file. I know whats actually being filed and I have comfort knowing documents will NOT be lost. It is great for someone who is always on the move and not a lot of time to set up an appointment with an actual person.
Date published: 2022-04-17
Rated 5 out of 5 by from Awesome Outstanding customer support, very knowledgeable, helpful, kind, the list goes on! Thank you
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is great. Very easy to use, understand and follow instructions.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1317