TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 3 out of 5 by
Shirley 053010 from
Turbo Tax - - I'm not too happy
1. I worry that there are a lot different questions from last year in regards to my retirement funds and my mortgage 2. The payment process is too long and complicated 3. The software is getting expensive I may but use Turbo Tax next year.
Date published: 2023-04-18
Rated 1 out of 5 by
CraigJeep from
Credit Card Processing Broken
Your software would not allow me to charge my credit card for doing E-Filing. I tried several cards and none of them would work. Totally unacceptable. Just charge me the $25 up front each year and be done with it.
Date published: 2023-04-18
Rated 4 out of 5 by
JJ2022x from
Turbo Tax is quick and easy
Turbo Tax online forms are seamless and help guide you through doing your taxes. They also offer expert advice along the way if you want to upgrade. Due to the complexity of Federal taxes some aspects fit like a square peg in a round hole, but Turbo Tax did there best to offer the most common solutions or options.
Date published: 2023-04-18
Rated 5 out of 5 by
Brad155432532 from
Yay TurboTax
Have used TurboTax for 7 years, no issues. Makes painful tax day easy.
Date published: 2023-04-18
Rated 4 out of 5 by
stace91 from
Turbo tax makes it super easy to do my taxes!
I hate doing my taxes. I was finished in an hour. Cant ask for more
Date published: 2023-04-18
Rated 5 out of 5 by
Bgrits from
Turbo Tax is the best!
Been using it for 8 years and it is so easy. They walk you through every step and the assists are great
Date published: 2023-04-18
Rated 3 out of 5 by
Julie33333333333333333 from
Overpriced, lots of hidden fees, easy to use
Software is great and easy to use but it's overpriced and has lots of hidden fees. Should not cost more than $100 total for both state and federal to file even the most complicated returns. They also have manipulative upsell tactics
Date published: 2023-04-18
Rated 5 out of 5 by
bigdawg1420 from
turbo tax is great and easy to use
been using turbo tax since 2004, very easy to use, helpful
Date published: 2023-04-18
Rated 5 out of 5 by
Winstonia from
Easy and Quick
TurboTax didn't judge me like my previous CPA did. I went back to my CPA for tricky tax situation for my parents only to receive extremely rude behavior.
Date published: 2023-04-18
Rated 5 out of 5 by
Leonidkaledin from
Turbotax is excellent tool
I'm delighted to use Turbotax because I was able to file electronically
All TurboTax® Offerings Reviews - Page 1307
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Shirley 053010 from
Turbo Tax - - I'm not too happy
1. I worry that there are a lot different questions from last year in regards to my retirement funds and my mortgage 2. The payment process is too long and complicated 3. The software is getting expensive I may but use Turbo Tax next year.
Date published: 2023-04-18
Rated 1 out of 5 by
CraigJeep from
Credit Card Processing Broken
Your software would not allow me to charge my credit card for doing E-Filing. I tried several cards and none of them would work. Totally unacceptable. Just charge me the $25 up front each year and be done with it.
Date published: 2023-04-18
Rated 4 out of 5 by
JJ2022x from
Turbo Tax is quick and easy
Turbo Tax online forms are seamless and help guide you through doing your taxes. They also offer expert advice along the way if you want to upgrade. Due to the complexity of Federal taxes some aspects fit like a square peg in a round hole, but Turbo Tax did there best to offer the most common solutions or options.
Date published: 2023-04-18
Rated 5 out of 5 by
Brad155432532 from
Yay TurboTax
Have used TurboTax for 7 years, no issues. Makes painful tax day easy.
Date published: 2023-04-18
Rated 4 out of 5 by
stace91 from
Turbo tax makes it super easy to do my taxes!
I hate doing my taxes. I was finished in an hour. Cant ask for more
Date published: 2023-04-18
Rated 5 out of 5 by
Bgrits from
Turbo Tax is the best!
Been using it for 8 years and it is so easy. They walk you through every step and the assists are great
Date published: 2023-04-18
Rated 3 out of 5 by
Julie33333333333333333 from
Overpriced, lots of hidden fees, easy to use
Software is great and easy to use but it's overpriced and has lots of hidden fees. Should not cost more than $100 total for both state and federal to file even the most complicated returns. They also have manipulative upsell tactics
Date published: 2023-04-18
Rated 5 out of 5 by
bigdawg1420 from
turbo tax is great and easy to use
been using turbo tax since 2004, very easy to use, helpful
Date published: 2023-04-18
Rated 5 out of 5 by
Winstonia from
Easy and Quick
TurboTax didn't judge me like my previous CPA did. I went back to my CPA for tricky tax situation for my parents only to receive extremely rude behavior.
Date published: 2023-04-18
Rated 5 out of 5 by
Leonidkaledin from
Turbotax is excellent tool
I'm delighted to use Turbotax because I was able to file electronically
All TurboTax® Offerings Reviews - Page 1307
Date published: 2023-04-18