TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from turbo tax was great the crypto review was bunk, shame on all the exchanges for not helping with tax info on crypto!
Date published: 2022-04-17
Rated 4 out of 5 by from Good Turbotax is nice in that it can walk you through everything. I had a sale of my rental property this year and it was a little confusing where to enter in information about deductible expenses related to the sale of my rental property.
Date published: 2022-04-17
Rated 1 out of 5 by from Bad program to pay fees to Turbo Doing my taxes was easy, but I can't scroll down to make a payment of $25.00 to get my state tax refund. Going out to buy a different program so I can file my taxes. This sticks. You can't contact any one for help on your program
Date published: 2022-04-17
Rated 4 out of 5 by from Almost easy It took 30 minutes to fill out the form. And another 45 minutes to efile. It would have been nice to have been forewarned about needing 2020's tax return. WIthout it, the process is complicated.
Date published: 2022-04-17
Rated 4 out of 5 by from Great Product and Awesome Live Help I had an issue with my State return. I was on the phone with Ayanna for over an hour. She worked so hard to help get to the bottom of the problem. Now hopefully next year I can breeze through!
Date published: 2022-04-17
Rated 3 out of 5 by from Useful but far from perfect It should be free, but there are too many small things that force you to "upgrade" to the delux version.
Date published: 2022-04-17
Rated 1 out of 5 by from You charge highway robbery You charge highway robbery and lobby to keep taxes complicated. Please stop. Have the government just bill us the amount we owe and get out of lives forever. Thanks.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy to Use I was a bit nervous this year because I had a different tax situation. But, Turbo Tax came through and had my situation in hand. Thank you.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy navigation Turbo tax is easy to navigate and has explanations for any question you may have. They are very thorough.
Date published: 2022-04-17
Rated 4 out of 5 by from Friendly to use, but getting expensive I like the interface, but too many offers for additional services that I don't need, and the filing price is getting expensive
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1307
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax was great the crypto review was bunk, shame on all the exchanges for not helping with tax info on crypto!
Date published: 2022-04-17
Rated 4 out of 5 by from Good Turbotax is nice in that it can walk you through everything. I had a sale of my rental property this year and it was a little confusing where to enter in information about deductible expenses related to the sale of my rental property.
Date published: 2022-04-17
Rated 1 out of 5 by from Bad program to pay fees to Turbo Doing my taxes was easy, but I can't scroll down to make a payment of $25.00 to get my state tax refund. Going out to buy a different program so I can file my taxes. This sticks. You can't contact any one for help on your program
Date published: 2022-04-17
Rated 4 out of 5 by from Almost easy It took 30 minutes to fill out the form. And another 45 minutes to efile. It would have been nice to have been forewarned about needing 2020's tax return. WIthout it, the process is complicated.
Date published: 2022-04-17
Rated 4 out of 5 by from Great Product and Awesome Live Help I had an issue with my State return. I was on the phone with Ayanna for over an hour. She worked so hard to help get to the bottom of the problem. Now hopefully next year I can breeze through!
Date published: 2022-04-17
Rated 3 out of 5 by from Useful but far from perfect It should be free, but there are too many small things that force you to "upgrade" to the delux version.
Date published: 2022-04-17
Rated 1 out of 5 by from You charge highway robbery You charge highway robbery and lobby to keep taxes complicated. Please stop. Have the government just bill us the amount we owe and get out of lives forever. Thanks.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy to Use I was a bit nervous this year because I had a different tax situation. But, Turbo Tax came through and had my situation in hand. Thank you.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy navigation Turbo tax is easy to navigate and has explanations for any question you may have. They are very thorough.
Date published: 2022-04-17
Rated 4 out of 5 by from Friendly to use, but getting expensive I like the interface, but too many offers for additional services that I don't need, and the filing price is getting expensive
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1307