TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Student
Rated 4 out of 5 by from Mostly good Turbo Tax is very good for the basic taxpayer however, if you have more complicated items it helps to have your own tax knowledge. Be careful on the 1095-A (health care form) as Turbo Tax does not tell you that Part III Column B should not be zero. If your column has zero you need to use IRS tax tool to get amount to fill in. Turbo Tax should really tell you this and it does not show as an error.
Date published: 2021-05-14
Rated 5 out of 5 by from Easy filing Very simple filing processs! They check everything for you!
Date published: 2021-05-14
Rated 5 out of 5 by from TURBO TAX IS AWESOME Went well was easy to use.! Will use again next year.
Date published: 2021-05-14
Rated 5 out of 5 by from easy to file Easy software, easy to navigate, answered all questions I had. will definitely use again.
Date published: 2021-05-14
Rated 3 out of 5 by from Helpful but not always clear Should be more user friendly, should include options to import statements and documents from financial institutions. Connecticut state program particularly unclear as to what was imported and what needed to be added or changed. Importing documents from financial institutions would have been particularly helpful.
Date published: 2021-05-14
Rated 5 out of 5 by from turbotax was so easy love it I'm an 81 year old who's never done taxes before and i'm not good on computers . But turbotax was wonderful. they guided me and made it so easy.
Date published: 2021-05-14
Rated 5 out of 5 by from there great it was fine very easy to understand and the teams are very helpful
Date published: 2021-05-14
Rated 5 out of 5 by from super easy! My filing was fast and easy this year. I'm happy i went with Turbo Tax.
Date published: 2021-05-14
Rated 2 out of 5 by from Not as Good..... I've used Turbotax for over a decade and this year seemed much less user friendly. Spent hours trying to find simple things that were easier to find in years past. I never did figure out how to apply refund to next years taxes.
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax is a GODSEND!! I LOVE Turbo Tax!! Excellent software. As a consumer, I appreciate how easy they make it, and as a Software Engineer by trade, I really appreciate how good the software is. I started to do some self-employed side work in 2020 on top of my day job, and hired a very bad/complacent accounting firm to file for me (Mazuma, STAY AWAY from them!), and ended up having to file myself because they didn't do anything!!! VERY frustrating, But TurboTax was here to save the day!!! Thank you so much!
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1304
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Mostly good Turbo Tax is very good for the basic taxpayer however, if you have more complicated items it helps to have your own tax knowledge. Be careful on the 1095-A (health care form) as Turbo Tax does not tell you that Part III Column B should not be zero. If your column has zero you need to use IRS tax tool to get amount to fill in. Turbo Tax should really tell you this and it does not show as an error.
Date published: 2021-05-14
Rated 5 out of 5 by from Easy filing Very simple filing processs! They check everything for you!
Date published: 2021-05-14
Rated 5 out of 5 by from TURBO TAX IS AWESOME Went well was easy to use.! Will use again next year.
Date published: 2021-05-14
Rated 5 out of 5 by from easy to file Easy software, easy to navigate, answered all questions I had. will definitely use again.
Date published: 2021-05-14
Rated 3 out of 5 by from Helpful but not always clear Should be more user friendly, should include options to import statements and documents from financial institutions. Connecticut state program particularly unclear as to what was imported and what needed to be added or changed. Importing documents from financial institutions would have been particularly helpful.
Date published: 2021-05-14
Rated 5 out of 5 by from turbotax was so easy love it I'm an 81 year old who's never done taxes before and i'm not good on computers . But turbotax was wonderful. they guided me and made it so easy.
Date published: 2021-05-14
Rated 5 out of 5 by from there great it was fine very easy to understand and the teams are very helpful
Date published: 2021-05-14
Rated 5 out of 5 by from super easy! My filing was fast and easy this year. I'm happy i went with Turbo Tax.
Date published: 2021-05-14
Rated 2 out of 5 by from Not as Good..... I've used Turbotax for over a decade and this year seemed much less user friendly. Spent hours trying to find simple things that were easier to find in years past. I never did figure out how to apply refund to next years taxes.
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax is a GODSEND!! I LOVE Turbo Tax!! Excellent software. As a consumer, I appreciate how easy they make it, and as a Software Engineer by trade, I really appreciate how good the software is. I started to do some self-employed side work in 2020 on top of my day job, and hired a very bad/complacent accounting firm to file for me (Mazuma, STAY AWAY from them!), and ended up having to file myself because they didn't do anything!!! VERY frustrating, But TurboTax was here to save the day!!! Thank you so much!
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1304