TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Trouble with payment (I had to pay twice) I paid for what I thought was a Deluxe copy online. Turbo Tax seems to have no record of this transaction--but my bank records show this purchase. While using the "free version" I was told I needed a "Deluxe" version. I'm willing to pay the difference in cost between the two versions but not an additional $60 (rather than the $18 that would raise what I had already paid from the online order--$42)
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax I used the turbo live expert, and it was much better than filing myself.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax quick and easy Turbo Tax online is quick and easy! They walk you through the steps very efficiently!
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo tax excellent I use it all the time with no issues. thanks for the help
Date published: 2021-05-13
Rated 5 out of 5 by from Convenient Way to Get Your Taxes Done The experience with the software, the process, and our tax expert was super and put our minds at ease. It really is amazing to talk with someone outside of traditional business hours and get the job done together. Love the chat/text feature to keep in touch and really enjoyed our expert's personality and dedication while we waited for some changes to taxes to be implemented in the software.
Date published: 2021-05-13
Rated 5 out of 5 by from Thank you for TurboTax 2020 Your TurboTax is very thorough, actually quite easy and methodical. I will be using each year going forward. Thank you again for your walking me through!
Date published: 2021-05-13
Rated 5 out of 5 by from Very Good Very good. My problem was no having AGI handy. Also my employer fills out the W-2 form poorly.
Date published: 2021-05-13
Rated 5 out of 5 by from Great ease of use It was easy to used and went smoothly very detailed.
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax help was awesome and phone call smooth I finished my business taxes in like 2 days, thanks to turbo tax. I called with questions and they answered quick and simple.
Date published: 2021-05-13
Rated 5 out of 5 by from Great product Very easy to use. If you need assistance you have the ability to ask questions.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1285
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Trouble with payment (I had to pay twice) I paid for what I thought was a Deluxe copy online. Turbo Tax seems to have no record of this transaction--but my bank records show this purchase. While using the "free version" I was told I needed a "Deluxe" version. I'm willing to pay the difference in cost between the two versions but not an additional $60 (rather than the $18 that would raise what I had already paid from the online order--$42)
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax I used the turbo live expert, and it was much better than filing myself.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax quick and easy Turbo Tax online is quick and easy! They walk you through the steps very efficiently!
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo tax excellent I use it all the time with no issues. thanks for the help
Date published: 2021-05-13
Rated 5 out of 5 by from Convenient Way to Get Your Taxes Done The experience with the software, the process, and our tax expert was super and put our minds at ease. It really is amazing to talk with someone outside of traditional business hours and get the job done together. Love the chat/text feature to keep in touch and really enjoyed our expert's personality and dedication while we waited for some changes to taxes to be implemented in the software.
Date published: 2021-05-13
Rated 5 out of 5 by from Thank you for TurboTax 2020 Your TurboTax is very thorough, actually quite easy and methodical. I will be using each year going forward. Thank you again for your walking me through!
Date published: 2021-05-13
Rated 5 out of 5 by from Very Good Very good. My problem was no having AGI handy. Also my employer fills out the W-2 form poorly.
Date published: 2021-05-13
Rated 5 out of 5 by from Great ease of use It was easy to used and went smoothly very detailed.
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax help was awesome and phone call smooth I finished my business taxes in like 2 days, thanks to turbo tax. I called with questions and they answered quick and simple.
Date published: 2021-05-13
Rated 5 out of 5 by from Great product Very easy to use. If you need assistance you have the ability to ask questions.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1285