TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from Turbo Tax Meets My Needs I use Turbo Tax to file returns for family and friends
Date published: 2021-05-13
Rated 5 out of 5 by from Used Turbo Tax for 8 years now For the past 8 years I have used turbo tax because its simple, fast and it finds me the most tax deductions possible
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax is the best Easy to use and able to maximize my refund. The live chat was very helpful at answering my tax questions.
Date published: 2021-05-13
Rated 5 out of 5 by from VERY GOOD SELF EXPLAINITORY, HAD EVERYTHING I NEEDED TO FILE TAXES, CORRECTLY
Date published: 2021-05-13
Rated 4 out of 5 by from Not as good as before Was more difficult this year. Unclear. How to revisit certain pages to review and change. estimated tax payments feature unclear.
Date published: 2021-05-13
Rated 4 out of 5 by from TurboTax 2020 is pretty good I have used TurboTax for many years and have been reasonably satisfied with it. I have no doubt about its accuracy, security and that I am getting the best return possible. What I would like to see is an easier way to determine where a number on a form came from. For example, right click on Schedule A, line 1 and click on source. It would explain: 'from Medical Expenses Worksheet, line 14'. It would speed up trying to find that info on my own. That happens more often than you might expect. I think it would be a fairly easy change to make. You already have the information when you copy 'Medical Expenses Worksheet, line 14' into 'Schedule A, line 1'. Thanks for asking.
Date published: 2021-05-13
Rated 5 out of 5 by from Good Job Turbo Tax Turbo tax was easy to use and very accurate. I plan to use it next year again.
Date published: 2021-05-13
Rated 3 out of 5 by from I use it every year and every year but ... I use this every year and every year I get so frustrated that they charge 25$ to file state tax .. i just do not get it ... I hate being nicked and dimed.
Date published: 2021-05-13
Rated 4 out of 5 by from One Flaw I completed my taxes and my daughters this year. I read that Turbotax deluxe included a "free " State return. I didn't get one as I paid $27 for each of my two returns.
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax Expert Great experience working with a Tax Expert who helped me with tax returns with rental property
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1274
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax Meets My Needs I use Turbo Tax to file returns for family and friends
Date published: 2021-05-13
Rated 5 out of 5 by from Used Turbo Tax for 8 years now For the past 8 years I have used turbo tax because its simple, fast and it finds me the most tax deductions possible
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax is the best Easy to use and able to maximize my refund. The live chat was very helpful at answering my tax questions.
Date published: 2021-05-13
Rated 5 out of 5 by from VERY GOOD SELF EXPLAINITORY, HAD EVERYTHING I NEEDED TO FILE TAXES, CORRECTLY
Date published: 2021-05-13
Rated 4 out of 5 by from Not as good as before Was more difficult this year. Unclear. How to revisit certain pages to review and change. estimated tax payments feature unclear.
Date published: 2021-05-13
Rated 4 out of 5 by from TurboTax 2020 is pretty good I have used TurboTax for many years and have been reasonably satisfied with it. I have no doubt about its accuracy, security and that I am getting the best return possible. What I would like to see is an easier way to determine where a number on a form came from. For example, right click on Schedule A, line 1 and click on source. It would explain: 'from Medical Expenses Worksheet, line 14'. It would speed up trying to find that info on my own. That happens more often than you might expect. I think it would be a fairly easy change to make. You already have the information when you copy 'Medical Expenses Worksheet, line 14' into 'Schedule A, line 1'. Thanks for asking.
Date published: 2021-05-13
Rated 5 out of 5 by from Good Job Turbo Tax Turbo tax was easy to use and very accurate. I plan to use it next year again.
Date published: 2021-05-13
Rated 3 out of 5 by from I use it every year and every year but ... I use this every year and every year I get so frustrated that they charge 25$ to file state tax .. i just do not get it ... I hate being nicked and dimed.
Date published: 2021-05-13
Rated 4 out of 5 by from One Flaw I completed my taxes and my daughters this year. I read that Turbotax deluxe included a "free " State return. I didn't get one as I paid $27 for each of my two returns.
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax Expert Great experience working with a Tax Expert who helped me with tax returns with rental property
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1274