TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax is awsome easy tax return filling I recommend using Turbo Tax
Date published: 2021-05-13
Rated 4 out of 5 by from Turbo Tax Deluxe I tried hard but I made it I am filing electronically. Waiting for the result
Date published: 2021-05-13
Rated 4 out of 5 by from Turbo Tax Improves Every Year Bringing over data from the previous year is the best part. The more you can do this, the more I appreciate this product.
Date published: 2021-05-13
Rated 2 out of 5 by from Misleading Fees Every year I try to fill out the free version of Federal and State and its always extremely confusing how to do so. This was supposed to be addressed with recent law changes and litigation. Very frustrating. I would willingly not allow import of details into State and fill out again if free.
Date published: 2021-05-13
Rated 5 out of 5 by from Gets Better Every Year I started using TurboTax not too long after it was developed. It gets better every year and thats saying a lot.
Date published: 2021-05-13
Rated 4 out of 5 by from Good it was good I wish they hadn't charged me $60 for deluxe
Date published: 2021-05-13
Rated 3 out of 5 by from Not as user friendly as every single year before I've used Turbo Tax forever, possibly the late 80's or early 90's, whenever I first got a computer. This is the first time I ran into a glitch and went into panic mode. After completing everything, it ran a review, came up with info needed on a certain schedule. It asked for the total wages to be entered on line 11 of that form...I wasn't sure if that meant the wages listed on the 1099 form or the adjusted gross income from the tax forms. This was such a specific question that I wanted to chat with someone (like on the commericals, LOL). However I did not see anywhere to open a chat with a live person. That needs to be made much easier to do. I wound up trying my 1099 wages; the system took the wages, and did not change the amount that I owed, which was a good thing I hope. I was disappointed that the system did not autofill either the 1099 wages or the AGI, or that it did not give an easy explanation of what exactly I needed to enter. That seems to be a glitch. Not a good feeling.
Date published: 2021-05-13
Rated 5 out of 5 by from Great way to file taxes I used the live expert and it was a weight off of my shoulders
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax is a lifesaver The expert who helped me was very nice, helpful, and professional. I appreciate his time and help.
Date published: 2021-05-13
Rated 5 out of 5 by from Stress-Removing! I am a first-time filer and I was scared I wouldn't do them correctly. TurboTax had a user-friendly interface for me to use and made doing my taxes super easy!
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1260
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is awsome easy tax return filling I recommend using Turbo Tax
Date published: 2021-05-13
Rated 4 out of 5 by from Turbo Tax Deluxe I tried hard but I made it I am filing electronically. Waiting for the result
Date published: 2021-05-13
Rated 4 out of 5 by from Turbo Tax Improves Every Year Bringing over data from the previous year is the best part. The more you can do this, the more I appreciate this product.
Date published: 2021-05-13
Rated 2 out of 5 by from Misleading Fees Every year I try to fill out the free version of Federal and State and its always extremely confusing how to do so. This was supposed to be addressed with recent law changes and litigation. Very frustrating. I would willingly not allow import of details into State and fill out again if free.
Date published: 2021-05-13
Rated 5 out of 5 by from Gets Better Every Year I started using TurboTax not too long after it was developed. It gets better every year and thats saying a lot.
Date published: 2021-05-13
Rated 4 out of 5 by from Good it was good I wish they hadn't charged me $60 for deluxe
Date published: 2021-05-13
Rated 3 out of 5 by from Not as user friendly as every single year before I've used Turbo Tax forever, possibly the late 80's or early 90's, whenever I first got a computer. This is the first time I ran into a glitch and went into panic mode. After completing everything, it ran a review, came up with info needed on a certain schedule. It asked for the total wages to be entered on line 11 of that form...I wasn't sure if that meant the wages listed on the 1099 form or the adjusted gross income from the tax forms. This was such a specific question that I wanted to chat with someone (like on the commericals, LOL). However I did not see anywhere to open a chat with a live person. That needs to be made much easier to do. I wound up trying my 1099 wages; the system took the wages, and did not change the amount that I owed, which was a good thing I hope. I was disappointed that the system did not autofill either the 1099 wages or the AGI, or that it did not give an easy explanation of what exactly I needed to enter. That seems to be a glitch. Not a good feeling.
Date published: 2021-05-13
Rated 5 out of 5 by from Great way to file taxes I used the live expert and it was a weight off of my shoulders
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax is a lifesaver The expert who helped me was very nice, helpful, and professional. I appreciate his time and help.
Date published: 2021-05-13
Rated 5 out of 5 by from Stress-Removing! I am a first-time filer and I was scared I wouldn't do them correctly. TurboTax had a user-friendly interface for me to use and made doing my taxes super easy!
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1260