TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from TurboTax was a breeze Easy to use. Was able to answer questions I had along the way. Very self-explanatory. would recommend to others.
Date published: 2022-04-16
Rated 2 out of 5 by from Frustrating... is it to sell more services? A few conveniences, growing list of annoyances, probably the last year I use it. It remembers all these things I've done in the past, and insists I fill in values for them (like misc rental expenses). It couldn't figure out my Fidelity 1098 form so I had to answer about 20 questions to determine whether options were sold or expired. And, it insisted I put in mortgage info and tax info about cars that it knows about, even though I'm not itemizing. Then it told me "you should go with the standard deduction!" Yes, that was very clear long before I was required to do this great futile effort. Feels like maybe all these annoyances are there, and then they pop up opportunities to have someone help you.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax is a great time saver. I received a notice of income very late and had to file an amended return. I had some difficulty finding it at first, but a phone call to Turbo Tax got me in touch with a rep. We worked through the process . It was much easier going through the TurboTax pages again and e-filing the new forms
Date published: 2022-04-16
Rated 5 out of 5 by from If I Must File Electronic - I Go TurboTax I went TurboTax for filing my 2018 and 2019 tax years; no problems. I went Internet for filing 2020 tax year - BIG MISTAKE!! Internet kept sending my file back weekly as incomplete and I resubmitted each time for about 6 weeks before I got fed-up and stopped resubmitting. I used TurboTax to file 2021 tax year; no problem. I WOULD FILE PAPER BY USPS MAIL THAN GO AGAIN THRU INTERNET !!! Hooray for TurboTax <3 !!
Date published: 2022-04-16
Rated 5 out of 5 by from great great way to do your taxes!everyone should try it out
Date published: 2022-04-16
Rated 3 out of 5 by from TurboTax is easy to use, but can be costly. The process was straightforward and did not take too long to complete. While I would still recommend this to others, be aware of stocks when completing the return. I was halfway through the process when it said I have to pay $80 to complete the Schedule D (Investments) part of the return, which I was expecting to be free. Also, I had to pay an additional $49 to file federal and state taxes together, otherwise I would have to file my state separately (not through TurboTax).
Date published: 2022-04-16
Rated 3 out of 5 by from Generally good, but some difficult areas. Most of the entry is straightforward and relatively simple. However, the Schedule K-1 directions are at best confusing and at worst undecipherable with a huge dose of frustration added in. The 'help' helped - however, I never did figure out how to submit a question. I piggybacked off someone else's original question with a 'reply'. This is similar to last year's experience. I was hoping this year that K-1 would be clearer. It is not.
Date published: 2022-04-16
Rated 3 out of 5 by from Rip off for State taxes and service package Pretty graphics and good information on almost every step of the return. But really? 50 dollars for each state tax return and over 100 for a basic federal self-employed return. This is way too much money.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax is amazing and friendly There always on top of things amazing and friendly and always on top when it comes to customers.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax is great! Very efficient. Excellent program. Very easy. No time to write a longer review but I recommend Turbo Tax.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1260
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax was a breeze Easy to use. Was able to answer questions I had along the way. Very self-explanatory. would recommend to others.
Date published: 2022-04-16
Rated 2 out of 5 by from Frustrating... is it to sell more services? A few conveniences, growing list of annoyances, probably the last year I use it. It remembers all these things I've done in the past, and insists I fill in values for them (like misc rental expenses). It couldn't figure out my Fidelity 1098 form so I had to answer about 20 questions to determine whether options were sold or expired. And, it insisted I put in mortgage info and tax info about cars that it knows about, even though I'm not itemizing. Then it told me "you should go with the standard deduction!" Yes, that was very clear long before I was required to do this great futile effort. Feels like maybe all these annoyances are there, and then they pop up opportunities to have someone help you.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax is a great time saver. I received a notice of income very late and had to file an amended return. I had some difficulty finding it at first, but a phone call to Turbo Tax got me in touch with a rep. We worked through the process . It was much easier going through the TurboTax pages again and e-filing the new forms
Date published: 2022-04-16
Rated 5 out of 5 by from If I Must File Electronic - I Go TurboTax I went TurboTax for filing my 2018 and 2019 tax years; no problems. I went Internet for filing 2020 tax year - BIG MISTAKE!! Internet kept sending my file back weekly as incomplete and I resubmitted each time for about 6 weeks before I got fed-up and stopped resubmitting. I used TurboTax to file 2021 tax year; no problem. I WOULD FILE PAPER BY USPS MAIL THAN GO AGAIN THRU INTERNET !!! Hooray for TurboTax <3 !!
Date published: 2022-04-16
Rated 5 out of 5 by from great great way to do your taxes!everyone should try it out
Date published: 2022-04-16
Rated 3 out of 5 by from TurboTax is easy to use, but can be costly. The process was straightforward and did not take too long to complete. While I would still recommend this to others, be aware of stocks when completing the return. I was halfway through the process when it said I have to pay $80 to complete the Schedule D (Investments) part of the return, which I was expecting to be free. Also, I had to pay an additional $49 to file federal and state taxes together, otherwise I would have to file my state separately (not through TurboTax).
Date published: 2022-04-16
Rated 3 out of 5 by from Generally good, but some difficult areas. Most of the entry is straightforward and relatively simple. However, the Schedule K-1 directions are at best confusing and at worst undecipherable with a huge dose of frustration added in. The 'help' helped - however, I never did figure out how to submit a question. I piggybacked off someone else's original question with a 'reply'. This is similar to last year's experience. I was hoping this year that K-1 would be clearer. It is not.
Date published: 2022-04-16
Rated 3 out of 5 by from Rip off for State taxes and service package Pretty graphics and good information on almost every step of the return. But really? 50 dollars for each state tax return and over 100 for a basic federal self-employed return. This is way too much money.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax is amazing and friendly There always on top of things amazing and friendly and always on top when it comes to customers.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax is great! Very efficient. Excellent program. Very easy. No time to write a longer review but I recommend Turbo Tax.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1260