TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from Great Product ease of paperwork easy to work with if help is needed it's there
Date published: 2022-04-16
Rated 5 out of 5 by from great experience Very helpful. Easy to use. Wonder why I went to a tax prep all the years before!!
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Tax worked again! Been using turbotax many years and first year I had issues with not understanding instructions. It was the Stimulus pkg. information that really through me off to having to call for help. I thought it was just this past year pkg. you needed to enter, not 2020 also. The call for help was able to answer that and I need to say, she was wonderful, helpful and understanding. Thank you!
Date published: 2022-04-16
Rated 3 out of 5 by from TURBOTAX IS developing problems Used it for years, this time I kept getting caught in loops that drew me in circles. I saved, closed and reopened. But it is irritating and not real favorable for encouraging trust in the product
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax rocks! I appreciate how easy they make it. They really make it easy for people who feel unsure.
Date published: 2022-04-16
Rated 5 out of 5 by from First time user I am a first time user and this was very simple and easy.
Date published: 2022-04-16
Rated 3 out of 5 by from easy enough to use, but file for free isn't really I clicked on the option to file for free, as my return is simple. Yet the lowest price option I can select is $59 to file. That seems like misrepresentation on the part of Intuit Turbotax.
Date published: 2022-04-16
Rated 3 out of 5 by from Was Better Last Year My W2 still said, “needs review “ . Tired of constantly being sold an upgrade to Max. The help section could be improved. Difficult to find forum. I almost missed the $3,000 child tax credit as the “review”, button was greyed out.
Date published: 2022-04-16
Rated 5 out of 5 by from excellent First Time user ! The explanations were helpful! tThanks!
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome! TurboTax covers everything about taxes and has great help if you do not understand what something is or how something works. Their live customer support is great! I received a call 1 minute after requesting a call and was able to get my problem fixed in less than 5 minutes! The only thing I would ask turbotax to do is state that if one is a first time independent tax filer and would like to e-file, 0 would be their AGI to enter.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1259
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Product ease of paperwork easy to work with if help is needed it's there
Date published: 2022-04-16
Rated 5 out of 5 by from great experience Very helpful. Easy to use. Wonder why I went to a tax prep all the years before!!
Date published: 2022-04-16
Rated 4 out of 5 by from Turbo Tax worked again! Been using turbotax many years and first year I had issues with not understanding instructions. It was the Stimulus pkg. information that really through me off to having to call for help. I thought it was just this past year pkg. you needed to enter, not 2020 also. The call for help was able to answer that and I need to say, she was wonderful, helpful and understanding. Thank you!
Date published: 2022-04-16
Rated 3 out of 5 by from TURBOTAX IS developing problems Used it for years, this time I kept getting caught in loops that drew me in circles. I saved, closed and reopened. But it is irritating and not real favorable for encouraging trust in the product
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax rocks! I appreciate how easy they make it. They really make it easy for people who feel unsure.
Date published: 2022-04-16
Rated 5 out of 5 by from First time user I am a first time user and this was very simple and easy.
Date published: 2022-04-16
Rated 3 out of 5 by from easy enough to use, but file for free isn't really I clicked on the option to file for free, as my return is simple. Yet the lowest price option I can select is $59 to file. That seems like misrepresentation on the part of Intuit Turbotax.
Date published: 2022-04-16
Rated 3 out of 5 by from Was Better Last Year My W2 still said, “needs review “ . Tired of constantly being sold an upgrade to Max. The help section could be improved. Difficult to find forum. I almost missed the $3,000 child tax credit as the “review”, button was greyed out.
Date published: 2022-04-16
Rated 5 out of 5 by from excellent First Time user ! The explanations were helpful! tThanks!
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome! TurboTax covers everything about taxes and has great help if you do not understand what something is or how something works. Their live customer support is great! I received a call 1 minute after requesting a call and was able to get my problem fixed in less than 5 minutes! The only thing I would ask turbotax to do is state that if one is a first time independent tax filer and would like to e-file, 0 would be their AGI to enter.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1259