TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from turbo tax is great Is was Great and exit great exit for Michelle Greaves family and Michelle Greaves is of Michelle Greaves family and Michelle Greaves money
Date published: 2022-04-17
Rated 4 out of 5 by from standard turbotax is full of helpful tools...but this is made for people who want to to have their hand held each year. allowing the user to view the actual forms while filling would be nicer than all the cutie-pie graphics. the explanations were helpful but generic- adding in a vocab function somewhere would be nice (details are great if you already know all the language and terms... i would have rather seen the definition for some of the terms in the questions than the questions from other users. if a person will have to use google anyways- why have the turbotax search function at a cost to the user?). this was a lot of clicking to each page, each line, each questions-- the hand-holding messages about what we are going to see next seemed unnecessary for a person who has done their taxes more than once.
Date published: 2022-04-17
Rated 5 out of 5 by from Extremely helpful tax preparation software Appreciate year to year comparisons and self check features.
Date published: 2022-04-17
Rated 2 out of 5 by from Turbo Tax costs too much As I progressed, I found more and more fees. My question all along was "should I give up and try another method and give up the work I have already put into this? $185 went to Turbo tax and then they wanted another 2.5% to process my CC payment.
Date published: 2022-04-17
Rated 5 out of 5 by from Thank you Thanks for making this a simple process. The least stressful method for preparing and filing ever.
Date published: 2022-04-17
Rated 5 out of 5 by from Time Saver Great time saver. Easy to use. Good information provided.
Date published: 2022-04-17
Rated 3 out of 5 by from No the greatest Is easy to file .But doesn’t give me many choices to get more money in my refund.And pricey.Took a little of money that I got in fees.And I still owing money
Date published: 2022-04-17
Rated 5 out of 5 by from love Turbo Tax Easy to use and they give you options on ways to file. Very helpful tips on where to find information
Date published: 2022-04-17
Rated 5 out of 5 by from its ok there great they just need to knock down there prices
Date published: 2022-04-17
Rated 1 out of 5 by from Deceptive pricing Pushes the unnecessary and more expensive products many times throughout the filing process. Accidentally click wrong box once, and it is nearly impossible to find where the option is to switch back to the cheaper available version. Additionally I do not feel they adequately disclosed the fact that there are additional fees for paying using your refund.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1258
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is great Is was Great and exit great exit for Michelle Greaves family and Michelle Greaves is of Michelle Greaves family and Michelle Greaves money
Date published: 2022-04-17
Rated 4 out of 5 by from standard turbotax is full of helpful tools...but this is made for people who want to to have their hand held each year. allowing the user to view the actual forms while filling would be nicer than all the cutie-pie graphics. the explanations were helpful but generic- adding in a vocab function somewhere would be nice (details are great if you already know all the language and terms... i would have rather seen the definition for some of the terms in the questions than the questions from other users. if a person will have to use google anyways- why have the turbotax search function at a cost to the user?). this was a lot of clicking to each page, each line, each questions-- the hand-holding messages about what we are going to see next seemed unnecessary for a person who has done their taxes more than once.
Date published: 2022-04-17
Rated 5 out of 5 by from Extremely helpful tax preparation software Appreciate year to year comparisons and self check features.
Date published: 2022-04-17
Rated 2 out of 5 by from Turbo Tax costs too much As I progressed, I found more and more fees. My question all along was "should I give up and try another method and give up the work I have already put into this? $185 went to Turbo tax and then they wanted another 2.5% to process my CC payment.
Date published: 2022-04-17
Rated 5 out of 5 by from Thank you Thanks for making this a simple process. The least stressful method for preparing and filing ever.
Date published: 2022-04-17
Rated 5 out of 5 by from Time Saver Great time saver. Easy to use. Good information provided.
Date published: 2022-04-17
Rated 3 out of 5 by from No the greatest Is easy to file .But doesn’t give me many choices to get more money in my refund.And pricey.Took a little of money that I got in fees.And I still owing money
Date published: 2022-04-17
Rated 5 out of 5 by from love Turbo Tax Easy to use and they give you options on ways to file. Very helpful tips on where to find information
Date published: 2022-04-17
Rated 5 out of 5 by from its ok there great they just need to knock down there prices
Date published: 2022-04-17
Rated 1 out of 5 by from Deceptive pricing Pushes the unnecessary and more expensive products many times throughout the filing process. Accidentally click wrong box once, and it is nearly impossible to find where the option is to switch back to the cheaper available version. Additionally I do not feel they adequately disclosed the fact that there are additional fees for paying using your refund.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1258