TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from SMALL BUSINESS CHAMPION! I am so grateful for TurboTax! It looks for every possible deduction and I really enjoy the reminders to review before submitting. I also like that it gives you the tax definition. Like the deduction about meals being deducted 100%. That is not for every entrepreneur, folks. And I learned that from the review!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax saved me money This is the first time I filed online with Turbo Tax it saved me time and money. It was easy to follow and I could always get help along the way with questions that I had.
Date published: 2023-04-18
Rated 3 out of 5 by from Not how I remember it AT ALL Because I had a credit on my W-2 I was almost forced to purchase Turbotax for $118. I was told I could pay $59 for federal in order to file the credit and go back and do my state separately after they transferred all my info. Then when I tried to pay for just federal advanced, I wasn't allowed to advance and file without paying an additional $59 for state also.
Date published: 2023-04-18
Rated 5 out of 5 by from So Easy Walked through the process and it was very simple.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax makes it easy to file your own return Turbo tax made it easy to prepare your own return. However, it is becoming expensive to file. I believe it should be cheaper.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is great! I was a filing for the first time completely on my own, and TurboTax was great. Lisa came to my aid when I was confused, and she answered all my questions.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax works for me Available when I am ready to file, with helpful support
Date published: 2023-04-18
Rated 3 out of 5 by from Too Expensive The cost has more than doubled since I first started using TurboTax. I will look for alternatives next year. Plus, a credit card fee!
Date published: 2023-04-18
Rated 5 out of 5 by from Fast and free for Federal & S (for simple returns) IL State wouldn't let me sign up to use their free site without a special ID that apparently takes up to ten days to arrive in the mail. This is hugely inconvenient for someone who is looking to file close to the tax deadline, and ridiculous that you can't sign up online on demand. I was glad to learn that with a simple tax return, I could file my IL state taxes for free with TurboTax. This probably isn't possible for more complex returns (e.g., if you have itemized deductions) but for my purposes, it was quick and easy.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Easy even for a K1 filing! I hired an accountant this year because I have a new partnership but the accountant dropped the ball. I went back to turbo tax and within a few hours, boom! Taxes done!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1254
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from SMALL BUSINESS CHAMPION! I am so grateful for TurboTax! It looks for every possible deduction and I really enjoy the reminders to review before submitting. I also like that it gives you the tax definition. Like the deduction about meals being deducted 100%. That is not for every entrepreneur, folks. And I learned that from the review!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax saved me money This is the first time I filed online with Turbo Tax it saved me time and money. It was easy to follow and I could always get help along the way with questions that I had.
Date published: 2023-04-18
Rated 3 out of 5 by from Not how I remember it AT ALL Because I had a credit on my W-2 I was almost forced to purchase Turbotax for $118. I was told I could pay $59 for federal in order to file the credit and go back and do my state separately after they transferred all my info. Then when I tried to pay for just federal advanced, I wasn't allowed to advance and file without paying an additional $59 for state also.
Date published: 2023-04-18
Rated 5 out of 5 by from So Easy Walked through the process and it was very simple.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax makes it easy to file your own return Turbo tax made it easy to prepare your own return. However, it is becoming expensive to file. I believe it should be cheaper.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is great! I was a filing for the first time completely on my own, and TurboTax was great. Lisa came to my aid when I was confused, and she answered all my questions.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax works for me Available when I am ready to file, with helpful support
Date published: 2023-04-18
Rated 3 out of 5 by from Too Expensive The cost has more than doubled since I first started using TurboTax. I will look for alternatives next year. Plus, a credit card fee!
Date published: 2023-04-18
Rated 5 out of 5 by from Fast and free for Federal & S (for simple returns) IL State wouldn't let me sign up to use their free site without a special ID that apparently takes up to ten days to arrive in the mail. This is hugely inconvenient for someone who is looking to file close to the tax deadline, and ridiculous that you can't sign up online on demand. I was glad to learn that with a simple tax return, I could file my IL state taxes for free with TurboTax. This probably isn't possible for more complex returns (e.g., if you have itemized deductions) but for my purposes, it was quick and easy.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Easy even for a K1 filing! I hired an accountant this year because I have a new partnership but the accountant dropped the ball. I went back to turbo tax and within a few hours, boom! Taxes done!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1254