TURBOTAX LIVE CUSTOMER REVIEWS
TurboTax Live Reviews
TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
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TurboTax Full Service
Rated 5 out of 5 by
Fiona Chin from
Amazing tool
Turbo Tax made us so confident to file return, even in the last minute
Date published: 2022-04-16
Rated 5 out of 5 by
grumpy old guy from
Clear and easy
I have tried other services but turbo tax was the easiest
Date published: 2022-04-16
Rated 1 out of 5 by
AdamTheTurboTaxHater from
TurboTax sucks the life out of me.
Thanks for making this experience so miserable and expensive, you make me hate life.
Date published: 2022-04-16
Rated 5 out of 5 by
Hijomoto from
Turbotax is absolutely Awesome!
After 10 years working with terrible accountants, I am absolutely loving my first experience with TurboTax. It combines the best of technology with live guidance from great professionals. Will repeat next year.
Date published: 2022-04-16
Rated 5 out of 5 by
2022LB from
Easy to use
Love the fact that I got kicked off the internet several times but was able to go back right to where I left off and finish my return
Date published: 2022-04-16
Rated 4 out of 5 by
kew323 from
Turbo Tax is good.
Nothing unusual. My taxes are simple. Turbo Tax made it easier as well.
Date published: 2022-04-16
Rated 5 out of 5 by
Rachy8888 from
Easiest Tax Ordeal
Helpful and smooth. I chose the Max option for protection and feel reassured that I have filed correctly.
Date published: 2022-04-16
Rated 2 out of 5 by
KatVG from
Big Problem With Mandatory Software Update
While nearing the place where I could electronically submit my federal and state returns, I saw a screen requiring a Turbo Tax software update. As I have never had any problem with any updating in the more than 20 years I have used Turbo Tax to do our taxes, I clicked on "update". I received an MS Installer Error 1603 message, and was unable to move forward. I tried unsuccessfully for more than 24 hours, and ended up losing my completed tax return and having to redo it. I tried the suggestions online and in an email sent by someone in Turbo Tax customer service. Nothing worked, and I am now deeply disappointed in Turbo Tax' inability to help me.
Date published: 2022-04-16
Rated 3 out of 5 by
CStaten from
Good, but some coding errors
Overall fairly smooth however I spent 45min or mone on the phone with an assistant as we tried to troubleshoot why an error kept reoccurring on a change of residency form. Eventually we figured out that on one of the many input screens from a previous prompt, the software didn't round up the amount like it had everywhere else in the filing. Once we caught that and correct, the issue was soved. 45min on the phone after 30min of DMing to discover that it was just a small coding bug that was giving me the grief.
Date published: 2022-04-16
Rated 3 out of 5 by
Chewbar from
Was better in the past
Some things were great, like importing pdf documents, but it didn't look at my 2020 information
All TurboTax® Offerings Reviews - Page 1251
Date published: 2022-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Fiona Chin from
Amazing tool
Turbo Tax made us so confident to file return, even in the last minute
Date published: 2022-04-16
Rated 5 out of 5 by
grumpy old guy from
Clear and easy
I have tried other services but turbo tax was the easiest
Date published: 2022-04-16
Rated 1 out of 5 by
AdamTheTurboTaxHater from
TurboTax sucks the life out of me.
Thanks for making this experience so miserable and expensive, you make me hate life.
Date published: 2022-04-16
Rated 5 out of 5 by
Hijomoto from
Turbotax is absolutely Awesome!
After 10 years working with terrible accountants, I am absolutely loving my first experience with TurboTax. It combines the best of technology with live guidance from great professionals. Will repeat next year.
Date published: 2022-04-16
Rated 5 out of 5 by
2022LB from
Easy to use
Love the fact that I got kicked off the internet several times but was able to go back right to where I left off and finish my return
Date published: 2022-04-16
Rated 4 out of 5 by
kew323 from
Turbo Tax is good.
Nothing unusual. My taxes are simple. Turbo Tax made it easier as well.
Date published: 2022-04-16
Rated 5 out of 5 by
Rachy8888 from
Easiest Tax Ordeal
Helpful and smooth. I chose the Max option for protection and feel reassured that I have filed correctly.
Date published: 2022-04-16
Rated 2 out of 5 by
KatVG from
Big Problem With Mandatory Software Update
While nearing the place where I could electronically submit my federal and state returns, I saw a screen requiring a Turbo Tax software update. As I have never had any problem with any updating in the more than 20 years I have used Turbo Tax to do our taxes, I clicked on "update". I received an MS Installer Error 1603 message, and was unable to move forward. I tried unsuccessfully for more than 24 hours, and ended up losing my completed tax return and having to redo it. I tried the suggestions online and in an email sent by someone in Turbo Tax customer service. Nothing worked, and I am now deeply disappointed in Turbo Tax' inability to help me.
Date published: 2022-04-16
Rated 3 out of 5 by
CStaten from
Good, but some coding errors
Overall fairly smooth however I spent 45min or mone on the phone with an assistant as we tried to troubleshoot why an error kept reoccurring on a change of residency form. Eventually we figured out that on one of the many input screens from a previous prompt, the software didn't round up the amount like it had everywhere else in the filing. Once we caught that and correct, the issue was soved. 45min on the phone after 30min of DMing to discover that it was just a small coding bug that was giving me the grief.
Date published: 2022-04-16
Rated 3 out of 5 by
Chewbar from
Was better in the past
Some things were great, like importing pdf documents, but it didn't look at my 2020 information
All TurboTax® Offerings Reviews - Page 1251
Date published: 2022-04-16