TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from 5Th Year in a Row Using TurboTax TurboTax is pretty easy. Some things are confusing but you can just click on the bluish/green links and it gives an answer. I am 89%confident that I have done my returns correct.
Date published: 2021-05-15
Rated 5 out of 5 by from Convenient, complete, easy to use I always start and then return to the details during the tax season. It's always easy to figure out where I left off and what needs to be done next. Several of my friends still go to cpa and do it the old fashioned way and I just smile, recommend Turbo Tax and move on.
Date published: 2021-05-15
Rated 5 out of 5 by from Easy to use tax file Was very easy and helpful thanks for being free turbo tax
Date published: 2021-05-15
Rated 5 out of 5 by from AWESOME IT REALLY GUIDES THE PREPARER VERY WELL; STRESSES PERFECTLY ON UNKNOWN SUBJECTS.
Date published: 2021-05-15
Rated 3 out of 5 by from Turbo Tax has deficiencies When Turbo Tax asks whether we have loss carryovers... shouldn't that be taken care of automatically when it reads the prior year returns? I would think that this should be automatically filled in, instead of by me... Also, there are a lot of adjustment questions for state taxes without help... This is not acceptable. I would figure that with complex adjustments, Turbo Tax would have put in better details on what the adjustments mean and how to make them, instead of leaving us to seek information... After all, didn't we pay for this package for help such as this?
Date published: 2021-05-15
Rated 4 out of 5 by from So easy! Free and fast! Way better than paying someone to do my taxes.
Date published: 2021-05-15
Rated 4 out of 5 by from GRATEFUL FOR TURBO TAX The service is quite easy to use and smooth processing. This year I was just a little disappointed because of being asked for my D.L # when it has been on record already along with my banking information. Perhaps it was just a random update because there's so much fraud in out world today. I also was surprised at the total cost! This was a discouraging price tag. Over all the process is great and I am so glad you guys are still here for the general American public for service and thank you
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is great and easy to use. TurboTax allows for anyone to seem like a tax expert. I had peace of mind throughout the whole filing process and couldn't ask for a better experience.
Date published: 2021-05-15
Rated 5 out of 5 by from Easy for Military I’m an Active Duty Service Member, often away from home or in foreign lands. I’ve been using TurboTax for over 4 years now and have never had any issues. Easy and straight forward to use and provides information for military members.
Date published: 2021-05-15
Rated 4 out of 5 by from great Great, easy to follow and will use again next year.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1245
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from 5Th Year in a Row Using TurboTax TurboTax is pretty easy. Some things are confusing but you can just click on the bluish/green links and it gives an answer. I am 89%confident that I have done my returns correct.
Date published: 2021-05-15
Rated 5 out of 5 by from Convenient, complete, easy to use I always start and then return to the details during the tax season. It's always easy to figure out where I left off and what needs to be done next. Several of my friends still go to cpa and do it the old fashioned way and I just smile, recommend Turbo Tax and move on.
Date published: 2021-05-15
Rated 5 out of 5 by from Easy to use tax file Was very easy and helpful thanks for being free turbo tax
Date published: 2021-05-15
Rated 5 out of 5 by from AWESOME IT REALLY GUIDES THE PREPARER VERY WELL; STRESSES PERFECTLY ON UNKNOWN SUBJECTS.
Date published: 2021-05-15
Rated 3 out of 5 by from Turbo Tax has deficiencies When Turbo Tax asks whether we have loss carryovers... shouldn't that be taken care of automatically when it reads the prior year returns? I would think that this should be automatically filled in, instead of by me... Also, there are a lot of adjustment questions for state taxes without help... This is not acceptable. I would figure that with complex adjustments, Turbo Tax would have put in better details on what the adjustments mean and how to make them, instead of leaving us to seek information... After all, didn't we pay for this package for help such as this?
Date published: 2021-05-15
Rated 4 out of 5 by from So easy! Free and fast! Way better than paying someone to do my taxes.
Date published: 2021-05-15
Rated 4 out of 5 by from GRATEFUL FOR TURBO TAX The service is quite easy to use and smooth processing. This year I was just a little disappointed because of being asked for my D.L # when it has been on record already along with my banking information. Perhaps it was just a random update because there's so much fraud in out world today. I also was surprised at the total cost! This was a discouraging price tag. Over all the process is great and I am so glad you guys are still here for the general American public for service and thank you
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is great and easy to use. TurboTax allows for anyone to seem like a tax expert. I had peace of mind throughout the whole filing process and couldn't ask for a better experience.
Date published: 2021-05-15
Rated 5 out of 5 by from Easy for Military I’m an Active Duty Service Member, often away from home or in foreign lands. I’ve been using TurboTax for over 4 years now and have never had any issues. Easy and straight forward to use and provides information for military members.
Date published: 2021-05-15
Rated 4 out of 5 by from great Great, easy to follow and will use again next year.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1245