TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from It's great butttttttt If someone else claims your kid's u have to file by mail and u get rejected and when u have filed with them every year u Shouldn't have to go through that the new person trying to claim them should have the problem not u.
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax Premier was great but IP Pin problem Been using TurboTax for 40 years and very happy. However, IRS rejected this year's Fed return because the IP Pin was not requested by TurboTax and therefore I didn't enter it. I did enter the prior year's e-filing pin. As TurboTax instructed, I re-opened the return and entered the IP Pin. However, Smart Check flagged Direct Deposit as only being allowed w/e-filing. I ignored it and continued to a subsequent screen that offered the options on how to pay and I entered Direct Deposit here. I hope IRS doesn't reject it again.
Date published: 2021-05-13
Rated 5 out of 5 by from excellent Always hit help and to to the live chat . A live person will call you back. It was wonderful. It took less than 1 minute to solve my problem!!
Date published: 2021-05-13
Rated 5 out of 5 by from Very Helpful! Still have a couple of questions that need to be addressed but I have confidence they'll be resolved.
Date published: 2021-05-13
Rated 5 out of 5 by from Makes taxes a bit less stressful Keeps all yearly data so you don't re-enter. Guides you along the way. I have a small business and the experts can answer my specific questions. One complaint, I use the small business version and I need to send 1099 forms out every January for my contractors. I have to search like crazy to find how to do that, the 1099 forms should come up first automatically when you log in in January!
Date published: 2021-05-13
Rated 5 out of 5 by from Always the best I have used Turbo Tax since the first release and still love it. It is accurate, has everything I require and easy to use. I am 81 years old and have no problem using the system. It took me less than a hour to do state and federal this year - electronic filing is easy and worth the cost.
Date published: 2021-05-13
Rated 5 out of 5 by from Easy Filing I waited until the last minute to do my taxes and am so pleased to have been able to do taxes online with Turbo Tax. Paid $30.00 for the Plus and feel satisfied and am now worry free with my choice of the upgrade.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo tax is great Affordable and extremely easy to use. This is my third or fourth time using the program
Date published: 2021-05-13
Rated 5 out of 5 by from Easy to navigate My first time doing this alone . It was great ! I recommend it
Date published: 2021-05-13
Rated 3 out of 5 by from Good, yet cumbersome somewhat I appreciate very much the service. It would be helpful if skipping steps would be available in some instances. Thank You
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1244
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from It's great butttttttt If someone else claims your kid's u have to file by mail and u get rejected and when u have filed with them every year u Shouldn't have to go through that the new person trying to claim them should have the problem not u.
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax Premier was great but IP Pin problem Been using TurboTax for 40 years and very happy. However, IRS rejected this year's Fed return because the IP Pin was not requested by TurboTax and therefore I didn't enter it. I did enter the prior year's e-filing pin. As TurboTax instructed, I re-opened the return and entered the IP Pin. However, Smart Check flagged Direct Deposit as only being allowed w/e-filing. I ignored it and continued to a subsequent screen that offered the options on how to pay and I entered Direct Deposit here. I hope IRS doesn't reject it again.
Date published: 2021-05-13
Rated 5 out of 5 by from excellent Always hit help and to to the live chat . A live person will call you back. It was wonderful. It took less than 1 minute to solve my problem!!
Date published: 2021-05-13
Rated 5 out of 5 by from Very Helpful! Still have a couple of questions that need to be addressed but I have confidence they'll be resolved.
Date published: 2021-05-13
Rated 5 out of 5 by from Makes taxes a bit less stressful Keeps all yearly data so you don't re-enter. Guides you along the way. I have a small business and the experts can answer my specific questions. One complaint, I use the small business version and I need to send 1099 forms out every January for my contractors. I have to search like crazy to find how to do that, the 1099 forms should come up first automatically when you log in in January!
Date published: 2021-05-13
Rated 5 out of 5 by from Always the best I have used Turbo Tax since the first release and still love it. It is accurate, has everything I require and easy to use. I am 81 years old and have no problem using the system. It took me less than a hour to do state and federal this year - electronic filing is easy and worth the cost.
Date published: 2021-05-13
Rated 5 out of 5 by from Easy Filing I waited until the last minute to do my taxes and am so pleased to have been able to do taxes online with Turbo Tax. Paid $30.00 for the Plus and feel satisfied and am now worry free with my choice of the upgrade.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo tax is great Affordable and extremely easy to use. This is my third or fourth time using the program
Date published: 2021-05-13
Rated 5 out of 5 by from Easy to navigate My first time doing this alone . It was great ! I recommend it
Date published: 2021-05-13
Rated 3 out of 5 by from Good, yet cumbersome somewhat I appreciate very much the service. It would be helpful if skipping steps would be available in some instances. Thank You
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1244