TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Realtor - 4.9 out of 5 stars Mostly positive, tubotax walks you through everything intuitively, whereas the government process is not intuitive. However, upon reviewing the forms for filing, it is difficult to understand how the various fields track back to the turbotax entries. It would be very helpful for either verification or editing if you could more easily link back to turbotax entry fields from a particular government line, box, etc. either via a link or lookup table/tool. As a realtor, I'm self employed, but don't really have my own business, which continually feels like a square peg in a round hole situation using turbotax (even in this questionnaire).
Date published: 2023-04-18
Rated 5 out of 5 by from Great Awesome amazing terrific.Awesome amazing terrific.Awesome amazing terrific.Awesome amazing terrific.Awesome amazing terrific.Awesome amazing terrific.Awesome amazing terrific.Awesome amazing terrific.Awesome amazing terrific.Awesome amazing terrific.Awesome amazing terrific.
Date published: 2023-04-18
Rated 5 out of 5 by from awesome review turbo tax was great, the live help was a massive difference in my filing this year. The list assist was difference of me paying 5k or getting over 20k back with my confusing filing this year. Couldnt be happier about the service.
Date published: 2023-04-18
Rated 5 out of 5 by from good updates thanks, just lower price next time. the computer does the work
Date published: 2023-04-18
Rated 5 out of 5 by from Taxes 2022 I did not have any trouble signing back up with Turbo Tax, my son's and mines were completed through the downloaded version.
Date published: 2023-04-18
Rated 3 out of 5 by from too expensive good product but too pricey .........................................
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is superb! I found it even easier and faster than prior years do use Turbo Tax to prepare my 2022 federal and state returns.
Date published: 2023-04-18
Rated 1 out of 5 by from COULDN'T E FILE AMENDED RETURNS I COULDN'T EFILE AMENDED RETURNS. And the program kept freezing on me when printing. When looking up forms and questions it was impossible to find answers. Colorado K1 is new this year and it was tough to navigate turbo tax with this.
Date published: 2023-04-18
Rated 4 out of 5 by from Paying to e-file state tax for was a hassle After uncommon problems with TurboTax missing codes I needed to enter on C-Form and State form, it was a huge hassle and took 20 minutes to wait for a receptionist at Intuit because it was impossible to link to the Intuit website from TurboTax.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to Use for mulitple small businesses It was so easy to file my taxes even with multiple small businesses and W-2 income.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1236
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Realtor - 4.9 out of 5 stars Mostly positive, tubotax walks you through everything intuitively, whereas the government process is not intuitive. However, upon reviewing the forms for filing, it is difficult to understand how the various fields track back to the turbotax entries. It would be very helpful for either verification or editing if you could more easily link back to turbotax entry fields from a particular government line, box, etc. either via a link or lookup table/tool. As a realtor, I'm self employed, but don't really have my own business, which continually feels like a square peg in a round hole situation using turbotax (even in this questionnaire).
Date published: 2023-04-18
Rated 5 out of 5 by from Great Awesome amazing terrific.Awesome amazing terrific.Awesome amazing terrific.Awesome amazing terrific.Awesome amazing terrific.Awesome amazing terrific.Awesome amazing terrific.Awesome amazing terrific.Awesome amazing terrific.Awesome amazing terrific.Awesome amazing terrific.
Date published: 2023-04-18
Rated 5 out of 5 by from awesome review turbo tax was great, the live help was a massive difference in my filing this year. The list assist was difference of me paying 5k or getting over 20k back with my confusing filing this year. Couldnt be happier about the service.
Date published: 2023-04-18
Rated 5 out of 5 by from good updates thanks, just lower price next time. the computer does the work
Date published: 2023-04-18
Rated 5 out of 5 by from Taxes 2022 I did not have any trouble signing back up with Turbo Tax, my son's and mines were completed through the downloaded version.
Date published: 2023-04-18
Rated 3 out of 5 by from too expensive good product but too pricey .........................................
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is superb! I found it even easier and faster than prior years do use Turbo Tax to prepare my 2022 federal and state returns.
Date published: 2023-04-18
Rated 1 out of 5 by from COULDN'T E FILE AMENDED RETURNS I COULDN'T EFILE AMENDED RETURNS. And the program kept freezing on me when printing. When looking up forms and questions it was impossible to find answers. Colorado K1 is new this year and it was tough to navigate turbo tax with this.
Date published: 2023-04-18
Rated 4 out of 5 by from Paying to e-file state tax for was a hassle After uncommon problems with TurboTax missing codes I needed to enter on C-Form and State form, it was a huge hassle and took 20 minutes to wait for a receptionist at Intuit because it was impossible to link to the Intuit website from TurboTax.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to Use for mulitple small businesses It was so easy to file my taxes even with multiple small businesses and W-2 income.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1236