TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Love Turbo Tax I love Turbo Tax. I have used it for years and every year they improve and make it easier.
Date published: 2021-05-13
Rated 5 out of 5 by from Good program Good program, user friendly, fair price. Being able to get live help was very valuable.
Date published: 2021-05-13
Rated 4 out of 5 by from Upset about all the fees at the end. It was a bit different this year because of not working. I did not like the fees at the end. You claim you can file for free than you tack on over $200.00 in fees. I probably will change filing services next year.
Date published: 2021-05-13
Rated 5 out of 5 by from Great Great, Excellent, Easy, nice, too many characters needed
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is Great Quick and easy. Received help when needed. Highly recommend.
Date published: 2021-05-13
Rated 5 out of 5 by from Pleasant Experience Easy to use and pleasant experience. Would recommend.
Date published: 2021-05-13
Rated 5 out of 5 by from EASY TO USE WHEN THROUGH STEP BY STEP EASY TO FOLLOW. will definately use again.
Date published: 2021-05-13
Rated 1 out of 5 by from Forced Payment method It's my third year using it. I wasn't as happy with it this year. I had to use the deluxe version because it locked me into it and I could not go back and change my option. I paid $110 total, I used to pay $80 when I would go to someone, the reason I used this site is because it was convenient and free. This time it was neither, and it wasn't very transparent about the extra $40 charge if you wish to deduct it from your return, not impressed this year, won't be using anymore.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax Helps! For 2020 we had many things that changed in our lives. It caused our taxes to be a bit more complicated to figure out. Turbo Tax Premier really helped. Thanks!!
Date published: 2021-05-13
Rated 2 out of 5 by from Turbo Tax is good until you have more than one W2 Year after year I use Turbtax even thoough it cannot figure out that duplicate state lines on W2s end up charging double taxes in states. I didn't catch it this time and had to file an ammended state return. It should be easy in the software to detect duplicates and ask about it but Turbotax really makes it difficult to find these mistakes and fix it without manually adjusting the forms yourself.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1228
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love Turbo Tax I love Turbo Tax. I have used it for years and every year they improve and make it easier.
Date published: 2021-05-13
Rated 5 out of 5 by from Good program Good program, user friendly, fair price. Being able to get live help was very valuable.
Date published: 2021-05-13
Rated 4 out of 5 by from Upset about all the fees at the end. It was a bit different this year because of not working. I did not like the fees at the end. You claim you can file for free than you tack on over $200.00 in fees. I probably will change filing services next year.
Date published: 2021-05-13
Rated 5 out of 5 by from Great Great, Excellent, Easy, nice, too many characters needed
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is Great Quick and easy. Received help when needed. Highly recommend.
Date published: 2021-05-13
Rated 5 out of 5 by from Pleasant Experience Easy to use and pleasant experience. Would recommend.
Date published: 2021-05-13
Rated 5 out of 5 by from EASY TO USE WHEN THROUGH STEP BY STEP EASY TO FOLLOW. will definately use again.
Date published: 2021-05-13
Rated 1 out of 5 by from Forced Payment method It's my third year using it. I wasn't as happy with it this year. I had to use the deluxe version because it locked me into it and I could not go back and change my option. I paid $110 total, I used to pay $80 when I would go to someone, the reason I used this site is because it was convenient and free. This time it was neither, and it wasn't very transparent about the extra $40 charge if you wish to deduct it from your return, not impressed this year, won't be using anymore.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax Helps! For 2020 we had many things that changed in our lives. It caused our taxes to be a bit more complicated to figure out. Turbo Tax Premier really helped. Thanks!!
Date published: 2021-05-13
Rated 2 out of 5 by from Turbo Tax is good until you have more than one W2 Year after year I use Turbtax even thoough it cannot figure out that duplicate state lines on W2s end up charging double taxes in states. I didn't catch it this time and had to file an ammended state return. It should be easy in the software to detect duplicates and ask about it but Turbotax really makes it difficult to find these mistakes and fix it without manually adjusting the forms yourself.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1228