TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 3 out of 5 by from not as pleased this time When downloading the disk, it instructed to click on turbotax.exe. After MANY attempts and it not down loading I finally tried the file w/o .exe and it downloaded. It would also be great if each segment during download gave a time frame as to how long it would take. I have never taken this much time and had the confusion as with his yrs version.
Date published: 2021-05-13
Rated 5 out of 5 by from Tbo Tax Is Great! I have used Turbo Tax since 2000, never has issues! Great Detail and good step by step guidance!
Date published: 2021-05-13
Rated 4 out of 5 by from TurboTax is great! For reasons I can't understand, this tax year's straightforward filing didn't proceed without a problem. Your staff helped solve the issue, and hopefully the IRS will accept our return. Details to follow.
Date published: 2021-05-13
Rated 5 out of 5 by from always easy to use and complete always easy to use and complete, reliable and accurate as far as I can tell, never been audited
Date published: 2021-05-13
Rated 4 out of 5 by from Turbo Tax was a great help I was overall satisficed with the service, being my first time doing my own taxes in 30 some years.
Date published: 2021-05-13
Rated 2 out of 5 by from Turbo Tax isn’t worth it I will not be using Turbo Tax again next year. Every year I’m charged more and more. Paying $100 more than I should be. Don’t have time to do it elsewhere this year.
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax is Excellent Very informative and easy to navigate. I will be using it again
Date published: 2021-05-13
Rated 4 out of 5 by from Good Good. I have no more comments at this time. Thanks
Date published: 2021-05-13
Rated 5 out of 5 by from Very easy to use!` Everything went smooth and was easy to use. Glad I chose Turbo Tax!
Date published: 2021-05-13
Rated 5 out of 5 by from Live chat The live chat helped me out so very much. I shared my screen with the representative and they highlighted where I needed to go and was there for any questions or concerns I had!
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1227
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from not as pleased this time When downloading the disk, it instructed to click on turbotax.exe. After MANY attempts and it not down loading I finally tried the file w/o .exe and it downloaded. It would also be great if each segment during download gave a time frame as to how long it would take. I have never taken this much time and had the confusion as with his yrs version.
Date published: 2021-05-13
Rated 5 out of 5 by from Tbo Tax Is Great! I have used Turbo Tax since 2000, never has issues! Great Detail and good step by step guidance!
Date published: 2021-05-13
Rated 4 out of 5 by from TurboTax is great! For reasons I can't understand, this tax year's straightforward filing didn't proceed without a problem. Your staff helped solve the issue, and hopefully the IRS will accept our return. Details to follow.
Date published: 2021-05-13
Rated 5 out of 5 by from always easy to use and complete always easy to use and complete, reliable and accurate as far as I can tell, never been audited
Date published: 2021-05-13
Rated 4 out of 5 by from Turbo Tax was a great help I was overall satisficed with the service, being my first time doing my own taxes in 30 some years.
Date published: 2021-05-13
Rated 2 out of 5 by from Turbo Tax isn’t worth it I will not be using Turbo Tax again next year. Every year I’m charged more and more. Paying $100 more than I should be. Don’t have time to do it elsewhere this year.
Date published: 2021-05-13
Rated 5 out of 5 by from TurboTax is Excellent Very informative and easy to navigate. I will be using it again
Date published: 2021-05-13
Rated 4 out of 5 by from Good Good. I have no more comments at this time. Thanks
Date published: 2021-05-13
Rated 5 out of 5 by from Very easy to use!` Everything went smooth and was easy to use. Glad I chose Turbo Tax!
Date published: 2021-05-13
Rated 5 out of 5 by from Live chat The live chat helped me out so very much. I shared my screen with the representative and they highlighted where I needed to go and was there for any questions or concerns I had!
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 1227