TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 2 out of 5 by
Dre789 from
UI has become worse with far more bugs than prior
Far more bugs this time round. And the questions and overall path the user takes is very confusing and doesn't give near enough explanation or clarification on what is needed and why.
Date published: 2023-04-18
Rated 5 out of 5 by
chefin from
very convenient
easy and safe no hassles at all. would highly recommend
Date published: 2023-04-18
Rated 5 out of 5 by
6298Tigers from
Easy to use
No problems at all. Filed jointly with Business and Daughter college program walked me right through it all.
Date published: 2023-04-18
Rated 5 out of 5 by
Eveana from
Love love love turbo tax
Turbo Tax has made tax season quick and easy for me. This time I ran into some issues and they were able to call at 10pm & help me finish. I will be a forever customer! Thank you Turbo Tax!
Date published: 2023-04-18
Rated 4 out of 5 by
null from
Solid Tax solution
I've used Turbotax for many years, and they get better each year.
Date published: 2023-04-18
Rated 5 out of 5 by
BLH61 from
Will Never Use Any Other Service
I have been using Turbo Tax for at least 20 years. Never encountered a problem. When I was unclear of something, I called the service for an explanation and was totally impressed with the service received. I will continue to use Turbo Tax.
Date published: 2023-04-18
Rated 4 out of 5 by
mjurfvcde from
On and Off Get it Done
Good, maintained continuity and context help was very helpful. Low stress. However, would have been more confident if election for Itemized vs Standard was more detailed
Date published: 2023-04-18
Rated 4 out of 5 by
JCN Den from
Turbo Tax Easy
Turbo Tax was easy to use, had to go back a couple of times but the Help really did help explain different portions or parts.
Date published: 2023-04-18
Rated 5 out of 5 by
null from
Easy to use
I've struggled going to others for aid when doing taxes, but not here.
Date published: 2023-04-18
Rated 5 out of 5 by
Christopher1116 from
Made a customer for life
I've avoided doing my own taxes for years thinking our tax situations were too, complicated to navigate on my own. First off, I was wrong to think I was on my own. The LIVE assistant was a huge help. Multiple Times! Secondly, the program walks you through each step and felt extremely thorough. Through the process I also learned more about my tax situations and how I can try to manage them even better through the year.
All TurboTax® Offerings Reviews - Page 1225
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Dre789 from
UI has become worse with far more bugs than prior
Far more bugs this time round. And the questions and overall path the user takes is very confusing and doesn't give near enough explanation or clarification on what is needed and why.
Date published: 2023-04-18
Rated 5 out of 5 by
chefin from
very convenient
easy and safe no hassles at all. would highly recommend
Date published: 2023-04-18
Rated 5 out of 5 by
6298Tigers from
Easy to use
No problems at all. Filed jointly with Business and Daughter college program walked me right through it all.
Date published: 2023-04-18
Rated 5 out of 5 by
Eveana from
Love love love turbo tax
Turbo Tax has made tax season quick and easy for me. This time I ran into some issues and they were able to call at 10pm & help me finish. I will be a forever customer! Thank you Turbo Tax!
Date published: 2023-04-18
Rated 4 out of 5 by
null from
Solid Tax solution
I've used Turbotax for many years, and they get better each year.
Date published: 2023-04-18
Rated 5 out of 5 by
BLH61 from
Will Never Use Any Other Service
I have been using Turbo Tax for at least 20 years. Never encountered a problem. When I was unclear of something, I called the service for an explanation and was totally impressed with the service received. I will continue to use Turbo Tax.
Date published: 2023-04-18
Rated 4 out of 5 by
mjurfvcde from
On and Off Get it Done
Good, maintained continuity and context help was very helpful. Low stress. However, would have been more confident if election for Itemized vs Standard was more detailed
Date published: 2023-04-18
Rated 4 out of 5 by
JCN Den from
Turbo Tax Easy
Turbo Tax was easy to use, had to go back a couple of times but the Help really did help explain different portions or parts.
Date published: 2023-04-18
Rated 5 out of 5 by
null from
Easy to use
I've struggled going to others for aid when doing taxes, but not here.
Date published: 2023-04-18
Rated 5 out of 5 by
Christopher1116 from
Made a customer for life
I've avoided doing my own taxes for years thinking our tax situations were too, complicated to navigate on my own. First off, I was wrong to think I was on my own. The LIVE assistant was a huge help. Multiple Times! Secondly, the program walks you through each step and felt extremely thorough. Through the process I also learned more about my tax situations and how I can try to manage them even better through the year.
All TurboTax® Offerings Reviews - Page 1225
Date published: 2023-04-18