TURBOTAX LIVE CUSTOMER REVIEWS
TurboTax Live Reviews
TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.
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Rated 5 out of 5 by
Corrieb56 from
Turbo Tax was so easy!
Such an easy experience that didn't make me want to rip my hair out!
Date published: 2022-04-17
Rated 4 out of 5 by
Neil13579 from
Turbo Tax 2021
Mostly a very good experience. One area to improve is the re-entry of data. Examples are name entries, AGI entries, my address, etc. If you are allowing for people wanting to use different addresses for different things, then autofill and allow editing.
Date published: 2022-04-17
Rated 1 out of 5 by
EffTurboTax101 from
If you tell me to fix something then let me
This platform is disgusting and if there was literally any option other than literally filing with the IRS I would use that in a heart beat. If you're going to force me to fix something before I file then give me the dang option to fix it.
Date published: 2022-04-17
Rated 2 out of 5 by
Extremely Annoyed More from
"Not a fan of turbo tax"
Was difficult to find forms utilize correctly. Was on the phone 3 separate occasions to get more advanced help since the program was faulty and the help community seerch was unable to help me adequately.
Date published: 2022-04-17
Rated 3 out of 5 by
TaxGuy420 from
Decent can be frustrating
Auto-populates most but not all of the fields from your previous returns when needed, but when it doesn't auto-populate there's no easy way to find the data it's asking for - would be a very easy fix, seems like it's intended to sell the "live support" options
Date published: 2022-04-17
Rated 5 out of 5 by
BuddyRocky from
Turbo Tax Great
Turbo Tax has been my method of file my taxes for twenty years. Great Job.
Date published: 2022-04-17
Rated 5 out of 5 by
Melo125 from
Turbotax
This experience was a good experience. The CPA helped me answer all my questions.
Date published: 2022-04-17
Rated 5 out of 5 by
Anil3 from
User friendly
Easy to navigate.. Help option is great to understand details for filling data
Date published: 2022-04-17
Rated 5 out of 5 by
easypeasyturbotaxer from
easy peasy
It was great. Even my daughter thinks so. I cant wait to do my taxes next year with turbotax. Thanks turbotax!! See you next year!
Date published: 2022-04-17
Rated 3 out of 5 by
JohnALia from
Many Problems This Year
I used TT to file ours and our three son's taxes this year. I had two our son's returns rejected multiple times. I finally figured out from another tax program online that the IRS for some reason had no record our son's prior year taxes and I needed to put their AGI for 2020 as "0", something the TT experts did not seem to know, Very disappointed!
All TurboTax® Offerings Reviews - Page 1223
Date published: 2022-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Corrieb56 from
Turbo Tax was so easy!
Such an easy experience that didn't make me want to rip my hair out!
Date published: 2022-04-17
Rated 4 out of 5 by
Neil13579 from
Turbo Tax 2021
Mostly a very good experience. One area to improve is the re-entry of data. Examples are name entries, AGI entries, my address, etc. If you are allowing for people wanting to use different addresses for different things, then autofill and allow editing.
Date published: 2022-04-17
Rated 1 out of 5 by
EffTurboTax101 from
If you tell me to fix something then let me
This platform is disgusting and if there was literally any option other than literally filing with the IRS I would use that in a heart beat. If you're going to force me to fix something before I file then give me the dang option to fix it.
Date published: 2022-04-17
Rated 2 out of 5 by
Extremely Annoyed More from
"Not a fan of turbo tax"
Was difficult to find forms utilize correctly. Was on the phone 3 separate occasions to get more advanced help since the program was faulty and the help community seerch was unable to help me adequately.
Date published: 2022-04-17
Rated 3 out of 5 by
TaxGuy420 from
Decent can be frustrating
Auto-populates most but not all of the fields from your previous returns when needed, but when it doesn't auto-populate there's no easy way to find the data it's asking for - would be a very easy fix, seems like it's intended to sell the "live support" options
Date published: 2022-04-17
Rated 5 out of 5 by
BuddyRocky from
Turbo Tax Great
Turbo Tax has been my method of file my taxes for twenty years. Great Job.
Date published: 2022-04-17
Rated 5 out of 5 by
Melo125 from
Turbotax
This experience was a good experience. The CPA helped me answer all my questions.
Date published: 2022-04-17
Rated 5 out of 5 by
Anil3 from
User friendly
Easy to navigate.. Help option is great to understand details for filling data
Date published: 2022-04-17
Rated 5 out of 5 by
easypeasyturbotaxer from
easy peasy
It was great. Even my daughter thinks so. I cant wait to do my taxes next year with turbotax. Thanks turbotax!! See you next year!
Date published: 2022-04-17
Rated 3 out of 5 by
JohnALia from
Many Problems This Year
I used TT to file ours and our three son's taxes this year. I had two our son's returns rejected multiple times. I finally figured out from another tax program online that the IRS for some reason had no record our son's prior year taxes and I needed to put their AGI for 2020 as "0", something the TT experts did not seem to know, Very disappointed!
All TurboTax® Offerings Reviews - Page 1223
Date published: 2022-04-17