TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from Turbo Tax was so easy! Such an easy experience that didn't make me want to rip my hair out!
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax 2021 Mostly a very good experience. One area to improve is the re-entry of data. Examples are name entries, AGI entries, my address, etc. If you are allowing for people wanting to use different addresses for different things, then autofill and allow editing.
Date published: 2022-04-17
Rated 1 out of 5 by from If you tell me to fix something then let me This platform is disgusting and if there was literally any option other than literally filing with the IRS I would use that in a heart beat. If you're going to force me to fix something before I file then give me the dang option to fix it.
Date published: 2022-04-17
Rated 2 out of 5 by from "Not a fan of turbo tax" Was difficult to find forms utilize correctly. Was on the phone 3 separate occasions to get more advanced help since the program was faulty and the help community seerch was unable to help me adequately.
Date published: 2022-04-17
Rated 3 out of 5 by from Decent can be frustrating Auto-populates most but not all of the fields from your previous returns when needed, but when it doesn't auto-populate there's no easy way to find the data it's asking for - would be a very easy fix, seems like it's intended to sell the "live support" options
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax Great Turbo Tax has been my method of file my taxes for twenty years. Great Job.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbotax This experience was a good experience. The CPA helped me answer all my questions.
Date published: 2022-04-17
Rated 5 out of 5 by from User friendly Easy to navigate.. Help option is great to understand details for filling data
Date published: 2022-04-17
Rated 5 out of 5 by from easy peasy It was great. Even my daughter thinks so. I cant wait to do my taxes next year with turbotax. Thanks turbotax!! See you next year!
Date published: 2022-04-17
Rated 3 out of 5 by from Many Problems This Year I used TT to file ours and our three son's taxes this year. I had two our son's returns rejected multiple times. I finally figured out from another tax program online that the IRS for some reason had no record our son's prior year taxes and I needed to put their AGI for 2020 as "0", something the TT experts did not seem to know, Very disappointed!
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1223
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was so easy! Such an easy experience that didn't make me want to rip my hair out!
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax 2021 Mostly a very good experience. One area to improve is the re-entry of data. Examples are name entries, AGI entries, my address, etc. If you are allowing for people wanting to use different addresses for different things, then autofill and allow editing.
Date published: 2022-04-17
Rated 1 out of 5 by from If you tell me to fix something then let me This platform is disgusting and if there was literally any option other than literally filing with the IRS I would use that in a heart beat. If you're going to force me to fix something before I file then give me the dang option to fix it.
Date published: 2022-04-17
Rated 2 out of 5 by from "Not a fan of turbo tax" Was difficult to find forms utilize correctly. Was on the phone 3 separate occasions to get more advanced help since the program was faulty and the help community seerch was unable to help me adequately.
Date published: 2022-04-17
Rated 3 out of 5 by from Decent can be frustrating Auto-populates most but not all of the fields from your previous returns when needed, but when it doesn't auto-populate there's no easy way to find the data it's asking for - would be a very easy fix, seems like it's intended to sell the "live support" options
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax Great Turbo Tax has been my method of file my taxes for twenty years. Great Job.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbotax This experience was a good experience. The CPA helped me answer all my questions.
Date published: 2022-04-17
Rated 5 out of 5 by from User friendly Easy to navigate.. Help option is great to understand details for filling data
Date published: 2022-04-17
Rated 5 out of 5 by from easy peasy It was great. Even my daughter thinks so. I cant wait to do my taxes next year with turbotax. Thanks turbotax!! See you next year!
Date published: 2022-04-17
Rated 3 out of 5 by from Many Problems This Year I used TT to file ours and our three son's taxes this year. I had two our son's returns rejected multiple times. I finally figured out from another tax program online that the IRS for some reason had no record our son's prior year taxes and I needed to put their AGI for 2020 as "0", something the TT experts did not seem to know, Very disappointed!
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1223