TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
Ronni_28 from
Pretty good
I've used Turbo Tax for almost 10 years and it's upped its security very well every year. This is my first review and my only concern is the lingo. There are some things I had a hard time answering and had to google to make sure I'm answering correctly. I do like that I can load my income PDFs. That helped a lot. I'm just glad was able to complete it.
Date published: 2023-04-18
Rated 5 out of 5 by
JSeubold from
Just finished my 9th year of filing with Turbo Tax
I know no other way to file. They make the process fast and easy. So thankful for this company
Date published: 2023-04-18
Rated 5 out of 5 by
Amytha from
Taxes with Turbotax is easy
Turbotax walks you through the step in a very logical way offering explanation at each stage. This makes the whole process not only easy but you are also more confident in doing it yourself. The screens and questions are almost like you are with a love consultant.
Date published: 2023-04-18
Rated 5 out of 5 by
Bluegirl2 from
Can they make it all any easier?
I was as per usual scrambling on the last day to file my taxes. The process was so easy. I have a side business so calculating expenses is aways such a nightmare, I forget to add so many things. Turbo tax reminded me of so many expenses I would've forgotten. And I submitted an hour before deadline, pfew!
Date published: 2023-04-18
Rated 4 out of 5 by
westcoastwes from
Solid but Back door Roth should be easier
Good product but it's always difficult to figure out how to do the back door Roth, which is so common that it should be easy to accomplish on TurboTax
Date published: 2023-04-18
Rated 5 out of 5 by
Laram802 from
Turbo tax makes it easy
Very simple. Makes a complicated process fairly simple
Date published: 2023-04-18
Rated 2 out of 5 by
AJSW from
turbo tax has gotten way too expensive
When I started using Turbo Tax it was affordable $25.00 But now having to pay $178 is absurd. And to add to the issue they make you pay a percentage fee when you have to use a credit card (because you are poor) to pay the government.
Date published: 2023-04-18
Rated 1 out of 5 by
Maxwellcohen91 from
TurboTax Live = HUGE SCAM
I bought TurboTax live for $209.00 - I've been using TurboTax for many years and have loved the product until this year. I don't think I'll be using again. On three occasions, I asked to speak with a live representative and was told one would call within 5 minutes. No one ever once called. When I called Intuit customer service to complain, wait time was multiple hours. I was sold a false bill of good, plain and simple, and TurboTax gave me no option but to pay the $209. I couldn't even find a place to revert back to a simpler version. For the first time, it felt like the company was trying to take advantage of me, versus help me. Very disappointed.
Date published: 2023-04-18
Rated 5 out of 5 by
Paul273 from
Good program!
Program is easy to use. Will use it again I'm sure.
Date published: 2023-04-18
Rated 5 out of 5 by
Shane 07 from
Simple to Use
Taxes made easy. Turbo Tax provides great guidance and accuracy checks.
All TurboTax® Offerings Reviews - Page 1222
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Ronni_28 from
Pretty good
I've used Turbo Tax for almost 10 years and it's upped its security very well every year. This is my first review and my only concern is the lingo. There are some things I had a hard time answering and had to google to make sure I'm answering correctly. I do like that I can load my income PDFs. That helped a lot. I'm just glad was able to complete it.
Date published: 2023-04-18
Rated 5 out of 5 by
JSeubold from
Just finished my 9th year of filing with Turbo Tax
I know no other way to file. They make the process fast and easy. So thankful for this company
Date published: 2023-04-18
Rated 5 out of 5 by
Amytha from
Taxes with Turbotax is easy
Turbotax walks you through the step in a very logical way offering explanation at each stage. This makes the whole process not only easy but you are also more confident in doing it yourself. The screens and questions are almost like you are with a love consultant.
Date published: 2023-04-18
Rated 5 out of 5 by
Bluegirl2 from
Can they make it all any easier?
I was as per usual scrambling on the last day to file my taxes. The process was so easy. I have a side business so calculating expenses is aways such a nightmare, I forget to add so many things. Turbo tax reminded me of so many expenses I would've forgotten. And I submitted an hour before deadline, pfew!
Date published: 2023-04-18
Rated 4 out of 5 by
westcoastwes from
Solid but Back door Roth should be easier
Good product but it's always difficult to figure out how to do the back door Roth, which is so common that it should be easy to accomplish on TurboTax
Date published: 2023-04-18
Rated 5 out of 5 by
Laram802 from
Turbo tax makes it easy
Very simple. Makes a complicated process fairly simple
Date published: 2023-04-18
Rated 2 out of 5 by
AJSW from
turbo tax has gotten way too expensive
When I started using Turbo Tax it was affordable $25.00 But now having to pay $178 is absurd. And to add to the issue they make you pay a percentage fee when you have to use a credit card (because you are poor) to pay the government.
Date published: 2023-04-18
Rated 1 out of 5 by
Maxwellcohen91 from
TurboTax Live = HUGE SCAM
I bought TurboTax live for $209.00 - I've been using TurboTax for many years and have loved the product until this year. I don't think I'll be using again. On three occasions, I asked to speak with a live representative and was told one would call within 5 minutes. No one ever once called. When I called Intuit customer service to complain, wait time was multiple hours. I was sold a false bill of good, plain and simple, and TurboTax gave me no option but to pay the $209. I couldn't even find a place to revert back to a simpler version. For the first time, it felt like the company was trying to take advantage of me, versus help me. Very disappointed.
Date published: 2023-04-18
Rated 5 out of 5 by
Paul273 from
Good program!
Program is easy to use. Will use it again I'm sure.
Date published: 2023-04-18
Rated 5 out of 5 by
Shane 07 from
Simple to Use
Taxes made easy. Turbo Tax provides great guidance and accuracy checks.
All TurboTax® Offerings Reviews - Page 1222
Date published: 2023-04-18