TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Easy to Use Repeat customer since 2005, appreciate the ease of use.
Date published: 2023-04-18
Rated 2 out of 5 by from I felt that Turbo Tax was different this year For whatever reason to file my taxes it took like ten more steps than I remember last year. I had to pay $222 of my refund to TT for doing nothing. I input all my info but in order to move forward with deductions I had to add premium. I am not happy about is because I feel that it was giving my money away.
Date published: 2023-04-18
Rated 1 out of 5 by from You Suck! I spend good money on your program year after year only to have issues filing. I triple checked everything, redid my entire return only to get it rejected and had to mail.
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax is a huge Rip Off! There was no assistant available to assist with my return. Went thru it all alone and paid TurboTax my entire refund!
Date published: 2023-04-18
Rated 5 out of 5 by from best tax breaks easy to follow.Used for past five Very easy to use help you get all tax breaks. Easy to follow I use turbo tax every year
Date published: 2023-04-18
Rated 1 out of 5 by from Roth IRA income limits were wrong We tried several times to talk w/ your customer service and got hung up on several times. We checked with the IRS publication and our brokerage tax department which both indicated TurboTax system error. Married filed jointly income limit for ROTH IRA is about $200,000, not the $129,000 stated on TurboTax.
Date published: 2023-04-18
Rated 3 out of 5 by from TurboTax makes Filing easy Like the screens it takes you through, makes it easy, just punch in the numbers and you are on your way. Their fees are the highest when comparing to other online options, but cheaper than an official tax preparer.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Is Awesome! It's really easy to use! Great app and everyone should use it!
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use Turbo tax guide you to consider all potential tax breaks. .
Date published: 2023-04-18
Rated 4 out of 5 by from Great live help! Software had a couple snags but Adjovi, my live assistant was great.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1221
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to Use Repeat customer since 2005, appreciate the ease of use.
Date published: 2023-04-18
Rated 2 out of 5 by from I felt that Turbo Tax was different this year For whatever reason to file my taxes it took like ten more steps than I remember last year. I had to pay $222 of my refund to TT for doing nothing. I input all my info but in order to move forward with deductions I had to add premium. I am not happy about is because I feel that it was giving my money away.
Date published: 2023-04-18
Rated 1 out of 5 by from You Suck! I spend good money on your program year after year only to have issues filing. I triple checked everything, redid my entire return only to get it rejected and had to mail.
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax is a huge Rip Off! There was no assistant available to assist with my return. Went thru it all alone and paid TurboTax my entire refund!
Date published: 2023-04-18
Rated 5 out of 5 by from best tax breaks easy to follow.Used for past five Very easy to use help you get all tax breaks. Easy to follow I use turbo tax every year
Date published: 2023-04-18
Rated 1 out of 5 by from Roth IRA income limits were wrong We tried several times to talk w/ your customer service and got hung up on several times. We checked with the IRS publication and our brokerage tax department which both indicated TurboTax system error. Married filed jointly income limit for ROTH IRA is about $200,000, not the $129,000 stated on TurboTax.
Date published: 2023-04-18
Rated 3 out of 5 by from TurboTax makes Filing easy Like the screens it takes you through, makes it easy, just punch in the numbers and you are on your way. Their fees are the highest when comparing to other online options, but cheaper than an official tax preparer.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Is Awesome! It's really easy to use! Great app and everyone should use it!
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use Turbo tax guide you to consider all potential tax breaks. .
Date published: 2023-04-18
Rated 4 out of 5 by from Great live help! Software had a couple snags but Adjovi, my live assistant was great.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1221