TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
RoseNana from
Easy to Use
Repeat customer since 2005, appreciate the ease of use.
Date published: 2023-04-18
Rated 2 out of 5 by
JAW1995 from
I felt that Turbo Tax was different this year
For whatever reason to file my taxes it took like ten more steps than I remember last year. I had to pay $222 of my refund to TT for doing nothing. I input all my info but in order to move forward with deductions I had to add premium. I am not happy about is because I feel that it was giving my money away.
Date published: 2023-04-18
Rated 1 out of 5 by
JO161 from
You Suck!
I spend good money on your program year after year only to have issues filing. I triple checked everything, redid my entire return only to get it rejected and had to mail.
Date published: 2023-04-18
Rated 1 out of 5 by
No Bueno in NYC from
TurboTax is a huge Rip Off!
There was no assistant available to assist with my return. Went thru it all alone and paid TurboTax my entire refund!
Date published: 2023-04-18
Rated 5 out of 5 by
Tax breaks year five from
best tax breaks easy to follow.Used for past five
Very easy to use help you get all tax breaks. Easy to follow I use turbo tax every year
Date published: 2023-04-18
Rated 1 out of 5 by
Jason666 from
Roth IRA income limits were wrong
We tried several times to talk w/ your customer service and got hung up on several times. We checked with the IRS publication and our brokerage tax department which both indicated TurboTax system error. Married filed jointly income limit for ROTH IRA is about $200,000, not the $129,000 stated on TurboTax.
Date published: 2023-04-18
Rated 3 out of 5 by
noppiano from
TurboTax makes Filing easy
Like the screens it takes you through, makes it easy, just punch in the numbers and you are on your way. Their fees are the highest when comparing to other online options, but cheaper than an official tax preparer.
Date published: 2023-04-18
Rated 5 out of 5 by
Heathbar23 from
Turbo Tax Is Awesome!
It's really easy to use! Great app and everyone should use it!
Date published: 2023-04-18
Rated 5 out of 5 by
1Abrown from
Easy to use
Turbo tax guide you to consider all potential tax breaks. .
Date published: 2023-04-18
Rated 4 out of 5 by
Jay from PA from
Great live help!
Software had a couple snags but Adjovi, my live assistant was great.
All TurboTax® Offerings Reviews - Page 1221
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
RoseNana from
Easy to Use
Repeat customer since 2005, appreciate the ease of use.
Date published: 2023-04-18
Rated 2 out of 5 by
JAW1995 from
I felt that Turbo Tax was different this year
For whatever reason to file my taxes it took like ten more steps than I remember last year. I had to pay $222 of my refund to TT for doing nothing. I input all my info but in order to move forward with deductions I had to add premium. I am not happy about is because I feel that it was giving my money away.
Date published: 2023-04-18
Rated 1 out of 5 by
JO161 from
You Suck!
I spend good money on your program year after year only to have issues filing. I triple checked everything, redid my entire return only to get it rejected and had to mail.
Date published: 2023-04-18
Rated 1 out of 5 by
No Bueno in NYC from
TurboTax is a huge Rip Off!
There was no assistant available to assist with my return. Went thru it all alone and paid TurboTax my entire refund!
Date published: 2023-04-18
Rated 5 out of 5 by
Tax breaks year five from
best tax breaks easy to follow.Used for past five
Very easy to use help you get all tax breaks. Easy to follow I use turbo tax every year
Date published: 2023-04-18
Rated 1 out of 5 by
Jason666 from
Roth IRA income limits were wrong
We tried several times to talk w/ your customer service and got hung up on several times. We checked with the IRS publication and our brokerage tax department which both indicated TurboTax system error. Married filed jointly income limit for ROTH IRA is about $200,000, not the $129,000 stated on TurboTax.
Date published: 2023-04-18
Rated 3 out of 5 by
noppiano from
TurboTax makes Filing easy
Like the screens it takes you through, makes it easy, just punch in the numbers and you are on your way. Their fees are the highest when comparing to other online options, but cheaper than an official tax preparer.
Date published: 2023-04-18
Rated 5 out of 5 by
Heathbar23 from
Turbo Tax Is Awesome!
It's really easy to use! Great app and everyone should use it!
Date published: 2023-04-18
Rated 5 out of 5 by
1Abrown from
Easy to use
Turbo tax guide you to consider all potential tax breaks. .
Date published: 2023-04-18
Rated 4 out of 5 by
Jay from PA from
Great live help!
Software had a couple snags but Adjovi, my live assistant was great.
All TurboTax® Offerings Reviews - Page 1221
Date published: 2023-04-18