TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Best Yet 2023 seems to be better than previous versions; seems easier to work through and navigate. I did run into on problem that may have been my fault or not.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Product for Students Just filed my taxes for free! I'm a student at UNC and it only took me an hour. Great deal!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is far better than other products. I had a very bad experience last year when I tried another product other than Turbo Tax....it was supposed to be a highly respected, well know tax preparation company. Serious mistake that cost me thousands of dollars that the IRS is still trying to figure out.
Date published: 2023-04-18
Rated 5 out of 5 by from Love using TurboTax Every year, TurboTax makes doing my taxes less frightening, easy to understand, convenient, and super quick. Hard to ever see myself using anything else.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is the best! Turbo tax is very easy to use and it only took me 47 minutes to file my taxes.
Date published: 2023-04-18
Rated 1 out of 5 by from Waste of time Don't recommend If you want to lose money use this horrible excuse for a tax website!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is My Go To! I was set up to file through my family's accountant but changed my mind the day before Tax Day. My accountant's office was taking way too long to send my documents to me, which would have caused me to file late. With TurboTax, I was able to submit my tax return on my own terms and on time. I always come back to TurboTax, no matter what, and cannot wait to file my taxes next year!
Date published: 2023-04-18
Rated 5 out of 5 by from Easy as Pie Seven straight years and gets easier every year!!!
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax said that the State return would be $20 Turbo Tax said that the State return would be $20 and then $10 after Sam's credit. After going through the payment process, it turned out to be $15 after the $10 credit
Date published: 2023-04-18
Rated 1 out of 5 by from Turbo Tax Is terrible I have used Turbo tax for about the last 10 years but I will never use again! It is not intuitive and have to re create the wheel for every thing. I live in Texas and it keeps putting me in Louisiana, but that's the least of it. Purchased Deluxe but ended up with Premium for a additional $129 (that's ridiculous). Could not see imported documents, had to provide information that was on last years filing again. Fill in the box selections were incomplete. I'm fed up terrible product!!!!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1216
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Best Yet 2023 seems to be better than previous versions; seems easier to work through and navigate. I did run into on problem that may have been my fault or not.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Product for Students Just filed my taxes for free! I'm a student at UNC and it only took me an hour. Great deal!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is far better than other products. I had a very bad experience last year when I tried another product other than Turbo Tax....it was supposed to be a highly respected, well know tax preparation company. Serious mistake that cost me thousands of dollars that the IRS is still trying to figure out.
Date published: 2023-04-18
Rated 5 out of 5 by from Love using TurboTax Every year, TurboTax makes doing my taxes less frightening, easy to understand, convenient, and super quick. Hard to ever see myself using anything else.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is the best! Turbo tax is very easy to use and it only took me 47 minutes to file my taxes.
Date published: 2023-04-18
Rated 1 out of 5 by from Waste of time Don't recommend If you want to lose money use this horrible excuse for a tax website!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is My Go To! I was set up to file through my family's accountant but changed my mind the day before Tax Day. My accountant's office was taking way too long to send my documents to me, which would have caused me to file late. With TurboTax, I was able to submit my tax return on my own terms and on time. I always come back to TurboTax, no matter what, and cannot wait to file my taxes next year!
Date published: 2023-04-18
Rated 5 out of 5 by from Easy as Pie Seven straight years and gets easier every year!!!
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax said that the State return would be $20 Turbo Tax said that the State return would be $20 and then $10 after Sam's credit. After going through the payment process, it turned out to be $15 after the $10 credit
Date published: 2023-04-18
Rated 1 out of 5 by from Turbo Tax Is terrible I have used Turbo tax for about the last 10 years but I will never use again! It is not intuitive and have to re create the wheel for every thing. I live in Texas and it keeps putting me in Louisiana, but that's the least of it. Purchased Deluxe but ended up with Premium for a additional $129 (that's ridiculous). Could not see imported documents, had to provide information that was on last years filing again. Fill in the box selections were incomplete. I'm fed up terrible product!!!!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1216