TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great very easy ________________________________________
Date published: 2023-04-18
Rated 1 out of 5 by from Forced upgrade to premium Why are we forced to upgrade to premium? Just charge everyone $130 to do their taxes.
Date published: 2023-04-18
Rated 4 out of 5 by from Very Simple very good and simple. will use this in the coming years
Date published: 2023-04-18
Rated 3 out of 5 by from better then taxact Was very helpful. It explain in clear detail. But doesn't explain why or how they show your refund.
Date published: 2023-04-18
Rated 3 out of 5 by from Love TurboTax but Hate the Idiot Treatment I use TurboTax every year but the "walk me throw" experience is incredibly painful. It doesn't remember any choices when I come into a situation a 2nd or 3rd time. I spent half of my time answering questions the same way I did before. They need to fix their software or add an option for people who know how to use a computer.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax has been good to me. I've been using Turbo Tax for a while it I have never had a problem with them. However I am pretty lame and there is nothing interesting about my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Phenomenal Quick and easy, I like the photo feature to auto fill
Date published: 2023-04-18
Rated 5 out of 5 by from I am back to stay!!! I abandoned Turbo Tax last year thinking I could do better. It ended up costing me $800 and not receiving my return until February of this year. This improved Turbo Tax is great and simple to use. Thank you for being there and taking me back.
Date published: 2023-04-18
Rated 5 out of 5 by from Makes completing my taxes simple and easy I always trust turbo tax to complete my taxes and will continue to do so.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is Terrific! TurboTax was user friendly! I will continue to use it.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1215
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great very easy ________________________________________
Date published: 2023-04-18
Rated 1 out of 5 by from Forced upgrade to premium Why are we forced to upgrade to premium? Just charge everyone $130 to do their taxes.
Date published: 2023-04-18
Rated 4 out of 5 by from Very Simple very good and simple. will use this in the coming years
Date published: 2023-04-18
Rated 3 out of 5 by from better then taxact Was very helpful. It explain in clear detail. But doesn't explain why or how they show your refund.
Date published: 2023-04-18
Rated 3 out of 5 by from Love TurboTax but Hate the Idiot Treatment I use TurboTax every year but the "walk me throw" experience is incredibly painful. It doesn't remember any choices when I come into a situation a 2nd or 3rd time. I spent half of my time answering questions the same way I did before. They need to fix their software or add an option for people who know how to use a computer.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax has been good to me. I've been using Turbo Tax for a while it I have never had a problem with them. However I am pretty lame and there is nothing interesting about my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Phenomenal Quick and easy, I like the photo feature to auto fill
Date published: 2023-04-18
Rated 5 out of 5 by from I am back to stay!!! I abandoned Turbo Tax last year thinking I could do better. It ended up costing me $800 and not receiving my return until February of this year. This improved Turbo Tax is great and simple to use. Thank you for being there and taking me back.
Date published: 2023-04-18
Rated 5 out of 5 by from Makes completing my taxes simple and easy I always trust turbo tax to complete my taxes and will continue to do so.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is Terrific! TurboTax was user friendly! I will continue to use it.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1215