TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax is Serene Very useful, there's a lot of things about taxes I don't understand. This was very helpful.
Date published: 2023-04-18
Rated 2 out of 5 by from Good app but price increases are discouraging As the title says, the app has always been good but the price increases are encouraging me to look elsewhere for tax solutions. I have had much more challenging taxes in the past and I was charge far less than this year, which not only had easier taxes but also both of my companies had deal/sponsorship (it was advertised on my internal emails) with Turbotax so I was hoping for discounts or at least more ease of use. I got neither. I filed too late this year to explore other options but I now know to plan ahead for other options in 2024.
Date published: 2023-04-18
Rated 5 out of 5 by from Tax Time Again Love Turbo Tax. Been using it for years now and have never been disappointed. Quick and easy to use, pretty good pricing, peace of mind and tax experts there for you if needed.
Date published: 2023-04-18
Rated 2 out of 5 by from Too confusing We have used Turbo Tax for years but find it very difficult to follow and utilize, particularly for our needs of including information from the Schedule K-1. Some of the forms would be simpler to complete directly than to follow the prompt questions provided by Turbo Tax. They try to "guide" you but more transparency and ability to directly review & edit worksheets and tax forms as you go would be much more helpful.
Date published: 2023-04-18
Rated 5 out of 5 by from Love Turbo Tax I like the new feature this year the speed/time tracker. Super easy to use.
Date published: 2023-04-18
Rated 3 out of 5 by from Too expensive! Works good. Cost to much. Use to be cheaper than a tax person. Getting close to being the same
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is sooooo easy everything i need is easy to find and forms are easy to fill out. love this product!!
Date published: 2023-04-18
Rated 3 out of 5 by from Why Does Turbo Tax keep getting more expensive The process is easy but the price keeps going up? even year it goes up and up!
Date published: 2023-04-18
Rated 5 out of 5 by from taxes 2022 it is the best way to file the taxes. I will recommended to any body to use turbo tax and file the taxes because it walk the person step by step, and at the same time it provides and assessor.
Date published: 2023-04-18
Rated 4 out of 5 by from Good for standard W-2s, investments improve I thought everything was easy but the portion dealing with investments, specifically the situation of RSUs, was confusing and the checks made things more so.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1214
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Serene Very useful, there's a lot of things about taxes I don't understand. This was very helpful.
Date published: 2023-04-18
Rated 2 out of 5 by from Good app but price increases are discouraging As the title says, the app has always been good but the price increases are encouraging me to look elsewhere for tax solutions. I have had much more challenging taxes in the past and I was charge far less than this year, which not only had easier taxes but also both of my companies had deal/sponsorship (it was advertised on my internal emails) with Turbotax so I was hoping for discounts or at least more ease of use. I got neither. I filed too late this year to explore other options but I now know to plan ahead for other options in 2024.
Date published: 2023-04-18
Rated 5 out of 5 by from Tax Time Again Love Turbo Tax. Been using it for years now and have never been disappointed. Quick and easy to use, pretty good pricing, peace of mind and tax experts there for you if needed.
Date published: 2023-04-18
Rated 2 out of 5 by from Too confusing We have used Turbo Tax for years but find it very difficult to follow and utilize, particularly for our needs of including information from the Schedule K-1. Some of the forms would be simpler to complete directly than to follow the prompt questions provided by Turbo Tax. They try to "guide" you but more transparency and ability to directly review & edit worksheets and tax forms as you go would be much more helpful.
Date published: 2023-04-18
Rated 5 out of 5 by from Love Turbo Tax I like the new feature this year the speed/time tracker. Super easy to use.
Date published: 2023-04-18
Rated 3 out of 5 by from Too expensive! Works good. Cost to much. Use to be cheaper than a tax person. Getting close to being the same
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is sooooo easy everything i need is easy to find and forms are easy to fill out. love this product!!
Date published: 2023-04-18
Rated 3 out of 5 by from Why Does Turbo Tax keep getting more expensive The process is easy but the price keeps going up? even year it goes up and up!
Date published: 2023-04-18
Rated 5 out of 5 by from taxes 2022 it is the best way to file the taxes. I will recommended to any body to use turbo tax and file the taxes because it walk the person step by step, and at the same time it provides and assessor.
Date published: 2023-04-18
Rated 4 out of 5 by from Good for standard W-2s, investments improve I thought everything was easy but the portion dealing with investments, specifically the situation of RSUs, was confusing and the checks made things more so.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1214