TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax is Reliable and Well-Built I have used TurboTax for nearly 20 years and would not use another tax preparation software. After years using the CD-based version, this was my first year utilizing the online version. While still very strong, I was surprised and a bit disappointed that the information transfer from my prior-year return was not nearly as complete and seamless as I would have expected. Year-over-year comparison was also not provided, as in the past with the CD-based version. Going forward, I hope that these features are included in my online TurboTax experience.
Date published: 2021-05-14
Rated 5 out of 5 by from The right amount to help when I needed it Super easy to use. When I got stuck the Chat feature was really easy to use. Quick answers to my question.
Date published: 2021-05-14
Rated 5 out of 5 by from Super Easy TurboTax It's a great tax software. It is very user friendly and the steps are easy to follow. You don't have to be a genius to be able to understand the steps and it is very detail oriented.
Date published: 2021-05-14
Rated 3 out of 5 by from Could not login and no support I wanted to pay by credit card, however my phone number changed this year. I could not login because you wanted to send me a phone call for verification to my old number.
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax is Great TurboTax made filing my taxes for the first time as an independent so easy! I'm so grateful!
Date published: 2021-05-14
Rated 3 out of 5 by from no 1099-OID made for a long night It's ok for doing a trust, but missing 1099-oid is not a fun thing to deal with. Fix it .
Date published: 2021-05-14
Rated 5 out of 5 by from Doing Taxes is Fun? I won't say doing the taxes was fun but maybe less painful. Thanks TurboTax!
Date published: 2021-05-14
Rated 5 out of 5 by from Love Turbtax Ricky did a great job answering my questions and we got back a great deal more then what was expected...
Date published: 2021-05-14
Rated 5 out of 5 by from awesome Great experience. The software was easy to work with
Date published: 2021-05-14
Rated 5 out of 5 by from Worked out to my benefit I had a big change this year with accounting for a rental property and having to file in two states, but Turbo Tax helped me through the situation. Thank you!
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1214
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax is Reliable and Well-Built I have used TurboTax for nearly 20 years and would not use another tax preparation software. After years using the CD-based version, this was my first year utilizing the online version. While still very strong, I was surprised and a bit disappointed that the information transfer from my prior-year return was not nearly as complete and seamless as I would have expected. Year-over-year comparison was also not provided, as in the past with the CD-based version. Going forward, I hope that these features are included in my online TurboTax experience.
Date published: 2021-05-14
Rated 5 out of 5 by from The right amount to help when I needed it Super easy to use. When I got stuck the Chat feature was really easy to use. Quick answers to my question.
Date published: 2021-05-14
Rated 5 out of 5 by from Super Easy TurboTax It's a great tax software. It is very user friendly and the steps are easy to follow. You don't have to be a genius to be able to understand the steps and it is very detail oriented.
Date published: 2021-05-14
Rated 3 out of 5 by from Could not login and no support I wanted to pay by credit card, however my phone number changed this year. I could not login because you wanted to send me a phone call for verification to my old number.
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax is Great TurboTax made filing my taxes for the first time as an independent so easy! I'm so grateful!
Date published: 2021-05-14
Rated 3 out of 5 by from no 1099-OID made for a long night It's ok for doing a trust, but missing 1099-oid is not a fun thing to deal with. Fix it .
Date published: 2021-05-14
Rated 5 out of 5 by from Doing Taxes is Fun? I won't say doing the taxes was fun but maybe less painful. Thanks TurboTax!
Date published: 2021-05-14
Rated 5 out of 5 by from Love Turbtax Ricky did a great job answering my questions and we got back a great deal more then what was expected...
Date published: 2021-05-14
Rated 5 out of 5 by from awesome Great experience. The software was easy to work with
Date published: 2021-05-14
Rated 5 out of 5 by from Worked out to my benefit I had a big change this year with accounting for a rental property and having to file in two states, but Turbo Tax helped me through the situation. Thank you!
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1214