TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

(4.7/5 | 86421 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Deluxe version is a good product - some quirks I love the fact that the program will auto fill from previous years returns (if using Turbo Tax on prior years). Sometime hard to find input details when going back investigate / review / make changes. Needed to use search function or even the internet to resolve question(s)
Date published: 2022-04-18
Rated 5 out of 5 by from Wouldn't Use Anything Else I purchased the version where you have access to tax professionals and glad I did because my return was complicated and I asked quite a few questions. The longest that I had to wait for a response was 11 minutes. The answers that I received were given in such a manner that I totally understood. Three different times I allowed the expert to access my screen as they patiently walked me thru each step within the software ( they cannot click the buttons 4 u which is good because they explain why if you have a question). I have used turbo tax for years and will continue to do so.
Date published: 2022-04-18
Rated 5 out of 5 by from Taxes done over the phone!!? Fast and easy. Help was available. Would recommend anyone can do it!
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax 2021 Quick and easy. Very few questions on a detailed filing. Did not use CHAT or HELP this year. Highly recommended.
Date published: 2022-04-18
Rated 5 out of 5 by from good stuff I've used turbo tax for years and it's a great product
Date published: 2022-04-18
Rated 5 out of 5 by from Super easy! I love that I can procrastinate and still beat the deadlines with TurboTax
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is the hero again I have been using TurboTax for many years. Being self-employed, it saves me money.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax is my personal tax professional. They have all the information anyone or business will need to make sure your taxes are files properly and you understand every action.
Date published: 2022-04-18
Rated 4 out of 5 by from Very easy! Very helpful when it came to crypto currency. They helped me get all my investments filed in the right places on my tax return!
Date published: 2022-04-18
Rated 3 out of 5 by from TurboTax login is complicated When I tried to used the login from last year it said it was incorrect. Created new login went to log back in next day and it said information I created and wrote down was incorrect. Had to do this 3 times before it finally worked
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1212
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Deluxe version is a good product - some quirks I love the fact that the program will auto fill from previous years returns (if using Turbo Tax on prior years). Sometime hard to find input details when going back investigate / review / make changes. Needed to use search function or even the internet to resolve question(s)
Date published: 2022-04-18
Rated 5 out of 5 by from Wouldn't Use Anything Else I purchased the version where you have access to tax professionals and glad I did because my return was complicated and I asked quite a few questions. The longest that I had to wait for a response was 11 minutes. The answers that I received were given in such a manner that I totally understood. Three different times I allowed the expert to access my screen as they patiently walked me thru each step within the software ( they cannot click the buttons 4 u which is good because they explain why if you have a question). I have used turbo tax for years and will continue to do so.
Date published: 2022-04-18
Rated 5 out of 5 by from Taxes done over the phone!!? Fast and easy. Help was available. Would recommend anyone can do it!
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax 2021 Quick and easy. Very few questions on a detailed filing. Did not use CHAT or HELP this year. Highly recommended.
Date published: 2022-04-18
Rated 5 out of 5 by from good stuff I've used turbo tax for years and it's a great product
Date published: 2022-04-18
Rated 5 out of 5 by from Super easy! I love that I can procrastinate and still beat the deadlines with TurboTax
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is the hero again I have been using TurboTax for many years. Being self-employed, it saves me money.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax is my personal tax professional. They have all the information anyone or business will need to make sure your taxes are files properly and you understand every action.
Date published: 2022-04-18
Rated 4 out of 5 by from Very easy! Very helpful when it came to crypto currency. They helped me get all my investments filed in the right places on my tax return!
Date published: 2022-04-18
Rated 3 out of 5 by from TurboTax login is complicated When I tried to used the login from last year it said it was incorrect. Created new login went to log back in next day and it said information I created and wrote down was incorrect. Had to do this 3 times before it finally worked
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1212