TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 3 out of 5 by from Not happy about the Free File options I like Turbo Tax and have been using it for many years. What I'm not too happy about is not being able to use it with the federal free file options. Besides having to pay, its an additional fee for state taxes. for the money I paid this year, I could have had a professional tax preparer do man taxes & had additional protections. If it stays this way next year, I'll support a local business, have greater audit protections and file with them next year.
Date published: 2022-04-17
Rated 4 out of 5 by from Reliable tool We've been using TurboTax for over 20 years and have come to rely on it as our "go to" software for our taxes. Usually we buy the disc or download, it was different this year and took some getting used to and seemed like all the data from last year didn't transfer
Date published: 2022-04-17
Rated 4 out of 5 by from great I had a great experience with turbo tax, it was very easy to follow and understand. i will definitely use it next year.
Date published: 2022-04-17
Rated 5 out of 5 by from They’re awesome TurboTax live has mad my tax filing much easier and my expert was awesome and very patient
Date published: 2022-04-17
Rated 5 out of 5 by from Great service. Easy to use, although time consuming to get it right!
Date published: 2022-04-17
Rated 5 out of 5 by from well done!!! I appreciate your east-to-use website. I also like that you make it stress free, somewhat.
Date published: 2022-04-17
Rated 2 out of 5 by from Turbo Tax is not what it used to be Turbo tax isn't as good as it used to be. There was a glitch in the software where after you paid the fee to efile your state return, it would take you back to the screen to pay and not let you continue. When you try to pay again, it would ask for the efile confirmation # but it never emailed you the number so you don't have it. There were many questions regarding this in the community forum but the answers were of no use because they evidently didn't understand the issue. So not only is the software not as good but the support was not helpful either. I have used turbo tax for years but will probably not use it next year after the problems this year.
Date published: 2022-04-17
Rated 5 out of 5 by from great The GUI was very easy to use and was very quick to work with.
Date published: 2022-04-17
Rated 5 out of 5 by from Ease of use ! Great experiences with TurboTax. I have been a user for a while and I love to see how easy it was to use. I assisted my parents over the phone with their questions and all those newer features are very helpful for all ages.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax Good enough too much money to submit taxes electronically should be less expensive. Turbo Tax costs more every year it should not. I initially bought off of AMAZON I downloaded it but it would not launch I payed twice for Turbo Tax this year AMAZON will not give me a refund!
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1211
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not happy about the Free File options I like Turbo Tax and have been using it for many years. What I'm not too happy about is not being able to use it with the federal free file options. Besides having to pay, its an additional fee for state taxes. for the money I paid this year, I could have had a professional tax preparer do man taxes & had additional protections. If it stays this way next year, I'll support a local business, have greater audit protections and file with them next year.
Date published: 2022-04-17
Rated 4 out of 5 by from Reliable tool We've been using TurboTax for over 20 years and have come to rely on it as our "go to" software for our taxes. Usually we buy the disc or download, it was different this year and took some getting used to and seemed like all the data from last year didn't transfer
Date published: 2022-04-17
Rated 4 out of 5 by from great I had a great experience with turbo tax, it was very easy to follow and understand. i will definitely use it next year.
Date published: 2022-04-17
Rated 5 out of 5 by from They’re awesome TurboTax live has mad my tax filing much easier and my expert was awesome and very patient
Date published: 2022-04-17
Rated 5 out of 5 by from Great service. Easy to use, although time consuming to get it right!
Date published: 2022-04-17
Rated 5 out of 5 by from well done!!! I appreciate your east-to-use website. I also like that you make it stress free, somewhat.
Date published: 2022-04-17
Rated 2 out of 5 by from Turbo Tax is not what it used to be Turbo tax isn't as good as it used to be. There was a glitch in the software where after you paid the fee to efile your state return, it would take you back to the screen to pay and not let you continue. When you try to pay again, it would ask for the efile confirmation # but it never emailed you the number so you don't have it. There were many questions regarding this in the community forum but the answers were of no use because they evidently didn't understand the issue. So not only is the software not as good but the support was not helpful either. I have used turbo tax for years but will probably not use it next year after the problems this year.
Date published: 2022-04-17
Rated 5 out of 5 by from great The GUI was very easy to use and was very quick to work with.
Date published: 2022-04-17
Rated 5 out of 5 by from Ease of use ! Great experiences with TurboTax. I have been a user for a while and I love to see how easy it was to use. I assisted my parents over the phone with their questions and all those newer features are very helpful for all ages.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax Good enough too much money to submit taxes electronically should be less expensive. Turbo Tax costs more every year it should not. I initially bought off of AMAZON I downloaded it but it would not launch I payed twice for Turbo Tax this year AMAZON will not give me a refund!
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1211