TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from 1040 tax return The process was quick and very easy. I will definitely use it next year!
Date published: 2021-05-15
Rated 5 out of 5 by from Closest thing to pain-free tax prep! Having last year's return as a basis for this year's is SO helpful!
Date published: 2021-05-15
Rated 5 out of 5 by from awessome quick and easy step by step infomation with quick answers
Date published: 2021-05-15
Rated 5 out of 5 by from Did the Job I Hate to Do Once I organized my paper, Turbo Tax made compliance easy.
Date published: 2021-05-15
Rated 5 out of 5 by from Awesome, as it ever has been. I have been using TurboTax for so long now, I have forgotten the last time is used anything else. The service itself is fantastic, great software, with a fantastic self help system. This year, I had some complex tax questions ( to me a least) involving a solar install, upgraded to Max, and had to speak with a professional. I received the call quickly, service was fast, friendly and fantastic ( Sherry was the best, I hope everyone gets her). I simply cannot see myself using any other service.
Date published: 2021-05-15
Rated 5 out of 5 by from turbo tax is fast and easy I have been using turbo tax for years and I think it is the best thing that has happen for people whom don't have lots of money to throw away and give to professional tax preparers.
Date published: 2021-05-15
Rated 5 out of 5 by from Magnificent This was my first time using TurboTax - and it was a easy stress free process - look forward to using it the upcoming years to do my taxes. I thank my friend for instilling in my I could do my own since I retired.
Date published: 2021-05-15
Rated 5 out of 5 by from Wicked good! TurboTax has all the answers, between ask the computer or talk to a live person! You can have some lady in her 50's, 60's, or 70's who likes to work 3-4 mos. out of the year playing office accountant or you can watch a game on TV and get them done in the recliner doing a bit of reading and paying attention to detail.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is so simple. It takes you through step. Turbo Tax makes filing taxes easy. It remembered everything from the previous year that I filed. Fast!
Date published: 2021-05-15
Rated 3 out of 5 by from TURBOTAX Help was unhelpful! The program itself is ok. It was tough not being able to use Windows 7. Had to buy a new computer. Therefore, accessing last year's return for carrying over information was impossibly frustrating. There should have at least been information provided to assist in the process! Also, had two issues with glitches in programming. This added many hours of extra time and frustration to complete taxes. Worst of all the live phone customer service was unable to help after several more hours of time on the phone. Both issues were only solved by much time and digging and overriding data!
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1205
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from 1040 tax return The process was quick and very easy. I will definitely use it next year!
Date published: 2021-05-15
Rated 5 out of 5 by from Closest thing to pain-free tax prep! Having last year's return as a basis for this year's is SO helpful!
Date published: 2021-05-15
Rated 5 out of 5 by from awessome quick and easy step by step infomation with quick answers
Date published: 2021-05-15
Rated 5 out of 5 by from Did the Job I Hate to Do Once I organized my paper, Turbo Tax made compliance easy.
Date published: 2021-05-15
Rated 5 out of 5 by from Awesome, as it ever has been. I have been using TurboTax for so long now, I have forgotten the last time is used anything else. The service itself is fantastic, great software, with a fantastic self help system. This year, I had some complex tax questions ( to me a least) involving a solar install, upgraded to Max, and had to speak with a professional. I received the call quickly, service was fast, friendly and fantastic ( Sherry was the best, I hope everyone gets her). I simply cannot see myself using any other service.
Date published: 2021-05-15
Rated 5 out of 5 by from turbo tax is fast and easy I have been using turbo tax for years and I think it is the best thing that has happen for people whom don't have lots of money to throw away and give to professional tax preparers.
Date published: 2021-05-15
Rated 5 out of 5 by from Magnificent This was my first time using TurboTax - and it was a easy stress free process - look forward to using it the upcoming years to do my taxes. I thank my friend for instilling in my I could do my own since I retired.
Date published: 2021-05-15
Rated 5 out of 5 by from Wicked good! TurboTax has all the answers, between ask the computer or talk to a live person! You can have some lady in her 50's, 60's, or 70's who likes to work 3-4 mos. out of the year playing office accountant or you can watch a game on TV and get them done in the recliner doing a bit of reading and paying attention to detail.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is so simple. It takes you through step. Turbo Tax makes filing taxes easy. It remembered everything from the previous year that I filed. Fast!
Date published: 2021-05-15
Rated 3 out of 5 by from TURBOTAX Help was unhelpful! The program itself is ok. It was tough not being able to use Windows 7. Had to buy a new computer. Therefore, accessing last year's return for carrying over information was impossibly frustrating. There should have at least been information provided to assist in the process! Also, had two issues with glitches in programming. This added many hours of extra time and frustration to complete taxes. Worst of all the live phone customer service was unable to help after several more hours of time on the phone. Both issues were only solved by much time and digging and overriding data!
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1205