TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from I Use It Every Year For the most part is simple to understand, and costs way less than using a tax professional who may or may not help you much in the end.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbotax is is the best!! Super easy to use and navigate! If you make any errors, it lets you know right away. Also, even though I did owe this year, I know they tried to give find me all the breaks. Unfortunately living in CA it's tough to do. And also Let's Go Brandon:)
Date published: 2022-04-17
Rated 2 out of 5 by from TurboTax Inconsistent I've used TurboTax for years, including the entire time I've been married to my spouse in the military. This is the first time that I've entered our tax information and it didn't say congrats you qualify for the waived Deluxe fee for military service. His rank is the same as last year. I look online if I can find any help. There is no code to enter, it is suppose to do it automatically when you enter the military income. So I clear the nearly completed form - just shy of filing the e-return. And start over in case I missed something. And take another hour to re-enter all of our information and yet it still doesnt waive the fee for military and there isn't a way to start a text chat with someone then to fix it. So since I had to go through and file with the $59 fee, I am hopeful that I will eventually get in contact with someone to refund this error.
Date published: 2022-04-17
Rated 5 out of 5 by from REPEAT USER FOR A DECADE Made filing my tax returns step-by-step and very convenient. I can pick-up where I left off. I've been using Turbo Tax for the past 10-years!
Date published: 2022-04-17
Rated 5 out of 5 by from Amazing customer support!!! I had some headaches with getting the numbers correct on my return and then I got connected with a TurboTax specialist who helped me finish my return. The tax specialist, Thea, is an angel in disguise and she was so patient, knowledgeable and had the best sense of humor throughout the 2.5 hours she stayed with me to get everything correct. Thank you and bless you Thea!
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Awesome! Elizabeth was a bundle of energy and just the kick I needed to get me over the finish line. Very knowledgeable and helpful.
Date published: 2022-04-17
Rated 1 out of 5 by from Not Worth The Price. Should Be Easier To Use. Navigation to specific items is extremely difficult and time consuming. Having to cheat numbers on rental property vehicle expenses is stupid - Software should be smart enough to not have to do this. Takes 1/2 hour to file online once process starts. Way too much work.
Date published: 2022-04-17
Rated 5 out of 5 by from Dviens - 1 I couldn't believe this was so easy to file my tax return with Turbo Tax!
Date published: 2022-04-17
Rated 5 out of 5 by from Awesome The best I could possibly imagine. Turbo tax gets better every year.
Date published: 2022-04-17
Rated 5 out of 5 by from great been using TT for many years and always satisfied with the service
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1201
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I Use It Every Year For the most part is simple to understand, and costs way less than using a tax professional who may or may not help you much in the end.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbotax is is the best!! Super easy to use and navigate! If you make any errors, it lets you know right away. Also, even though I did owe this year, I know they tried to give find me all the breaks. Unfortunately living in CA it's tough to do. And also Let's Go Brandon:)
Date published: 2022-04-17
Rated 2 out of 5 by from TurboTax Inconsistent I've used TurboTax for years, including the entire time I've been married to my spouse in the military. This is the first time that I've entered our tax information and it didn't say congrats you qualify for the waived Deluxe fee for military service. His rank is the same as last year. I look online if I can find any help. There is no code to enter, it is suppose to do it automatically when you enter the military income. So I clear the nearly completed form - just shy of filing the e-return. And start over in case I missed something. And take another hour to re-enter all of our information and yet it still doesnt waive the fee for military and there isn't a way to start a text chat with someone then to fix it. So since I had to go through and file with the $59 fee, I am hopeful that I will eventually get in contact with someone to refund this error.
Date published: 2022-04-17
Rated 5 out of 5 by from REPEAT USER FOR A DECADE Made filing my tax returns step-by-step and very convenient. I can pick-up where I left off. I've been using Turbo Tax for the past 10-years!
Date published: 2022-04-17
Rated 5 out of 5 by from Amazing customer support!!! I had some headaches with getting the numbers correct on my return and then I got connected with a TurboTax specialist who helped me finish my return. The tax specialist, Thea, is an angel in disguise and she was so patient, knowledgeable and had the best sense of humor throughout the 2.5 hours she stayed with me to get everything correct. Thank you and bless you Thea!
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Awesome! Elizabeth was a bundle of energy and just the kick I needed to get me over the finish line. Very knowledgeable and helpful.
Date published: 2022-04-17
Rated 1 out of 5 by from Not Worth The Price. Should Be Easier To Use. Navigation to specific items is extremely difficult and time consuming. Having to cheat numbers on rental property vehicle expenses is stupid - Software should be smart enough to not have to do this. Takes 1/2 hour to file online once process starts. Way too much work.
Date published: 2022-04-17
Rated 5 out of 5 by from Dviens - 1 I couldn't believe this was so easy to file my tax return with Turbo Tax!
Date published: 2022-04-17
Rated 5 out of 5 by from Awesome The best I could possibly imagine. Turbo tax gets better every year.
Date published: 2022-04-17
Rated 5 out of 5 by from great been using TT for many years and always satisfied with the service
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1201