TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 4 out of 5 by from overall great, Paying state filing in 2022 is weak as laways, easy walk through, easy to understand. been using the product for over a decade. that said, it is 2022 and still have to pay for electronic filing for state $25 is weak and obsolete. either the state or turbotax need to adjust to the times...guaranteed payment should be worth something also.. so 5 stars minus one star for milking customers after upfront payment.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is awesome!! I was having problems processing my taxes and Turbo Tax specialist helped to make it easy!
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax has Knowledgeable experts The two ladies I chatted with live were very helpful and friendly
Date published: 2022-04-17
Rated 5 out of 5 by from Thanks for the help love the explanations I could not have done it without it.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo tax is awsome Turbo,tax was very helpful I called 2 x talked with 2 different people both Exceptional
Date published: 2022-04-17
Rated 1 out of 5 by from HORRIBLE EXPERIENCE This was such a pain. The software was VERY buggy. It kept making me create a 2253 form even though I selected it as already being completed. It would then not let me e-file because it created a temp file and then deleted, and wouldn't regenerate it. Complete waste of money!!!
Date published: 2022-04-17
Rated 5 out of 5 by from I could do it myself, but TurboTax is better I use the lowest form of TurboTax because I am a retired CPA (policy not tax). I marked one question incorrectly for my state return and could not figure out how to change it. I called TurboTax and they told me how to fix it. Wonderful response from TurboTax. Love it; will continue to use it.
Date published: 2022-04-17
Rated 4 out of 5 by from good It's easy and fast. Most of all, it's free. I'm retired now so that's a big help. Don't know what else to say.
Date published: 2022-04-17
Rated 5 out of 5 by from So Easy This was my first time filing taxes on my own and TurboTax was beyond easy to use. Super thankful!
Date published: 2022-04-17
Rated 5 out of 5 by from Fast and Free for simple taxes Was direct, quick and had plenty of double checking.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1195
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from overall great, Paying state filing in 2022 is weak as laways, easy walk through, easy to understand. been using the product for over a decade. that said, it is 2022 and still have to pay for electronic filing for state $25 is weak and obsolete. either the state or turbotax need to adjust to the times...guaranteed payment should be worth something also.. so 5 stars minus one star for milking customers after upfront payment.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is awesome!! I was having problems processing my taxes and Turbo Tax specialist helped to make it easy!
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax has Knowledgeable experts The two ladies I chatted with live were very helpful and friendly
Date published: 2022-04-17
Rated 5 out of 5 by from Thanks for the help love the explanations I could not have done it without it.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo tax is awsome Turbo,tax was very helpful I called 2 x talked with 2 different people both Exceptional
Date published: 2022-04-17
Rated 1 out of 5 by from HORRIBLE EXPERIENCE This was such a pain. The software was VERY buggy. It kept making me create a 2253 form even though I selected it as already being completed. It would then not let me e-file because it created a temp file and then deleted, and wouldn't regenerate it. Complete waste of money!!!
Date published: 2022-04-17
Rated 5 out of 5 by from I could do it myself, but TurboTax is better I use the lowest form of TurboTax because I am a retired CPA (policy not tax). I marked one question incorrectly for my state return and could not figure out how to change it. I called TurboTax and they told me how to fix it. Wonderful response from TurboTax. Love it; will continue to use it.
Date published: 2022-04-17
Rated 4 out of 5 by from good It's easy and fast. Most of all, it's free. I'm retired now so that's a big help. Don't know what else to say.
Date published: 2022-04-17
Rated 5 out of 5 by from So Easy This was my first time filing taxes on my own and TurboTax was beyond easy to use. Super thankful!
Date published: 2022-04-17
Rated 5 out of 5 by from Fast and Free for simple taxes Was direct, quick and had plenty of double checking.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1195