TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from 2022 TAXES SYSTEM IS A BIT CLUMSY? IT KEEPS SAYING I AM ABOUT DONE BUT KEEPS NEEDING MORE INFO.
Date published: 2023-04-18
Rated 5 out of 5 by from Awsome! Self filing as a standard submission is very easy.
Date published: 2023-04-18
Rated 4 out of 5 by from Charged without confirming order Well, when I realized that I did not need to do the Deluxe version since non of the additional service apply to me, I tried to delete my return and do the simple 1040 form. However, as I was just about to delete the Deluxe version - the turbotax program charged my credit card (WITHOUT me confirming payment order) which then will not allow you to cancel your order or delete previous entered info. So - HOT tip: Google first what tax form version you need and then enter your credit card information. In regards to TurboTax software - its a great product, easy to use.
Date published: 2023-04-18
Rated 4 out of 5 by from A couple hiccups, but overall very good Had some trouble getting my residency dates down after working a summer job with a temporary address. Was frustrating, but Frank, a CPA of 20 years, helped me do it all over from scratch and make sure we got everything right. Very helpful.
Date published: 2023-04-18
Rated 5 out of 5 by from I have used Turbo Tax, exclusively, since the 80s I have always found Turbo Tax easy to use, and I have trusted it to be correct in all calculations. I have never been let down. Turbo Tax is the way to go!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Awesone! Turbo Tax is convenient, simple, fast and easy. I will recommend Turbo Tax.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Program! Turbo Tax Deluxe came through for me in the clutch yet again! I appreciate the ease of use.
Date published: 2023-04-18
Rated 3 out of 5 by from Meh I don't understand how there is no longer free filing options, I was forced to choose between premium or packages beyond premium to move forward. It did not ask me questions related to me buying a house once I checked it.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax It is getting better, every year it seems as if the cost is doubling. I trust the service and the format of helping with our own tax. I guess I’m just being cheap since everything is getting pricier.
Date published: 2023-04-18
Rated 1 out of 5 by from Turbotax is low quality. Turbotax lobbies to make taxes difficult. They also can't seem to understand a 1099-misc so useless for what I needed it to do. Overpriced for what it does (not much).
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1185
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 2022 TAXES SYSTEM IS A BIT CLUMSY? IT KEEPS SAYING I AM ABOUT DONE BUT KEEPS NEEDING MORE INFO.
Date published: 2023-04-18
Rated 5 out of 5 by from Awsome! Self filing as a standard submission is very easy.
Date published: 2023-04-18
Rated 4 out of 5 by from Charged without confirming order Well, when I realized that I did not need to do the Deluxe version since non of the additional service apply to me, I tried to delete my return and do the simple 1040 form. However, as I was just about to delete the Deluxe version - the turbotax program charged my credit card (WITHOUT me confirming payment order) which then will not allow you to cancel your order or delete previous entered info. So - HOT tip: Google first what tax form version you need and then enter your credit card information. In regards to TurboTax software - its a great product, easy to use.
Date published: 2023-04-18
Rated 4 out of 5 by from A couple hiccups, but overall very good Had some trouble getting my residency dates down after working a summer job with a temporary address. Was frustrating, but Frank, a CPA of 20 years, helped me do it all over from scratch and make sure we got everything right. Very helpful.
Date published: 2023-04-18
Rated 5 out of 5 by from I have used Turbo Tax, exclusively, since the 80s I have always found Turbo Tax easy to use, and I have trusted it to be correct in all calculations. I have never been let down. Turbo Tax is the way to go!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Awesone! Turbo Tax is convenient, simple, fast and easy. I will recommend Turbo Tax.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Program! Turbo Tax Deluxe came through for me in the clutch yet again! I appreciate the ease of use.
Date published: 2023-04-18
Rated 3 out of 5 by from Meh I don't understand how there is no longer free filing options, I was forced to choose between premium or packages beyond premium to move forward. It did not ask me questions related to me buying a house once I checked it.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax It is getting better, every year it seems as if the cost is doubling. I trust the service and the format of helping with our own tax. I guess I’m just being cheap since everything is getting pricier.
Date published: 2023-04-18
Rated 1 out of 5 by from Turbotax is low quality. Turbotax lobbies to make taxes difficult. They also can't seem to understand a 1099-misc so useless for what I needed it to do. Overpriced for what it does (not much).
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1185