TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 3 out of 5 by from Needs improvement The tiny screen print for the tools is highly annoying. This failure to understand that some customers are not able to read fine print easily caused me to miss a critical detail which led to another problem. The second problem is once a state tax form is added, even mistakenly, it cannot be removed. Seriously considering evaluating other options from other providers after using TurboTax since the 1990s.
Date published: 2021-05-14
Rated 2 out of 5 by from Disappointed by delay For whatever reason a form that was unnecessary was added to my State tax return which in result had to be deleted - I had NEVER had to go through this before, but FINALLY found out how to delete it through due diligence
Date published: 2021-05-14
Rated 5 out of 5 by from So easy to follow Instructions clear, easy to follow definitely worth it
Date published: 2021-05-14
Rated 5 out of 5 by from So easy! Such a help to be able to import forms from financial institutions! Software walks you through everything. Also great for multiple state filing.
Date published: 2021-05-14
Rated 5 out of 5 by from Wonderful Easy to use. Checks for and updates forms often. Been using Turbo Tax for years.
Date published: 2021-05-14
Rated 5 out of 5 by from Still the best! I have been using TurboTax for years and am more satisfied than ever!
Date published: 2021-05-14
Rated 5 out of 5 by from Many Years and Still Satisfied! I've used Turbo Tax for many years. I've used the live person feature with much success. I've used the Help button many times with wonderful results and when my husband passed, Turbo Tax got me through the worst tax season of my life.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbotax is really helpful I had a calm experience dealing with my taxes this year, thanks to TurboTax's Live Full Service option. Highly recommended.
Date published: 2021-05-14
Rated 5 out of 5 by from Fast, Easy, and User-Friendly I've been using Turbo Tax for nearly 8 years and it gets better each year. The software is extremely intuitive and guides you step by step through the tax process. It makes it very easy for me to enter in data from multiple income sources and is very thorough to help provide you with bigger tax breaks and deductions. I will continue to use this in the future.
Date published: 2021-05-14
Rated 2 out of 5 by from Lots of confusing problems I don't think that the product is tested and debugged adequately
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1179
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Needs improvement The tiny screen print for the tools is highly annoying. This failure to understand that some customers are not able to read fine print easily caused me to miss a critical detail which led to another problem. The second problem is once a state tax form is added, even mistakenly, it cannot be removed. Seriously considering evaluating other options from other providers after using TurboTax since the 1990s.
Date published: 2021-05-14
Rated 2 out of 5 by from Disappointed by delay For whatever reason a form that was unnecessary was added to my State tax return which in result had to be deleted - I had NEVER had to go through this before, but FINALLY found out how to delete it through due diligence
Date published: 2021-05-14
Rated 5 out of 5 by from So easy to follow Instructions clear, easy to follow definitely worth it
Date published: 2021-05-14
Rated 5 out of 5 by from So easy! Such a help to be able to import forms from financial institutions! Software walks you through everything. Also great for multiple state filing.
Date published: 2021-05-14
Rated 5 out of 5 by from Wonderful Easy to use. Checks for and updates forms often. Been using Turbo Tax for years.
Date published: 2021-05-14
Rated 5 out of 5 by from Still the best! I have been using TurboTax for years and am more satisfied than ever!
Date published: 2021-05-14
Rated 5 out of 5 by from Many Years and Still Satisfied! I've used Turbo Tax for many years. I've used the live person feature with much success. I've used the Help button many times with wonderful results and when my husband passed, Turbo Tax got me through the worst tax season of my life.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbotax is really helpful I had a calm experience dealing with my taxes this year, thanks to TurboTax's Live Full Service option. Highly recommended.
Date published: 2021-05-14
Rated 5 out of 5 by from Fast, Easy, and User-Friendly I've been using Turbo Tax for nearly 8 years and it gets better each year. The software is extremely intuitive and guides you step by step through the tax process. It makes it very easy for me to enter in data from multiple income sources and is very thorough to help provide you with bigger tax breaks and deductions. I will continue to use this in the future.
Date published: 2021-05-14
Rated 2 out of 5 by from Lots of confusing problems I don't think that the product is tested and debugged adequately
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1179