TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 1 out of 5 by
Ri96 from
Holds back the US Tax system
As a tool, Turbotax is a polished, user-friendly system with everything a tax-filer could want in the US. However, Intuit holds back advancements in the tax system to make filing taxes easier specifically because it would make their software irrelevant. Intuit is essentially useless.
Date published: 2023-04-18
Rated 3 out of 5 by
basspanda from
Made me pay for turbotax Deluxe.
Still pretty easy to use but wasn't aware that I didn't qualify to use the TurboTax Basic and the option wasn't offered to me. I also know that I wont use these services next year so it a waste of money to me.
Date published: 2023-04-18
Rated 4 out of 5 by
Tx C from
Turbo Tax made it in time!
I've used Turbo Tax before and it is usually pretty easy. This year a couple of questions confused me initially, but the Search feature enabled me to understand the new information being asked so I was able to complete the return entirely online for free.
Date published: 2023-04-18
Rated 5 out of 5 by
JT033 from
TurboTax is great!
Fast and easy! It has a lot of tips and information. Has a great guide and checks incase you missed something.
Date published: 2023-04-18
Rated 1 out of 5 by
J123042 from
It took Turbo Tax more than 20 attempts to e-file.
It took Turbo Tax more than 20 attempts to e-file. Despite the review for both state and federal showing no errors, I could not check out due to "incomplete" error message.
Date published: 2023-04-18
Rated 5 out of 5 by
Siena9 from
Easy to Use
This was my first time filing my taxes and I had both a W-2 and a 1099. Turbotax was very easy to use and made the whole process very simple!
Date published: 2023-04-18
Rated 5 out of 5 by
Jesslbc from
Turbo Tax Seamless as always
This is my 5th year using turbo tax and I have to tell you it is the greatest service ever. If you want to get the maximum amount of coin on your returns this is the way. And it keeps you out of the clanker with all the checks.
Date published: 2023-04-18
Rated 1 out of 5 by
gefiltefish from
too many fees
$39 fee to pay with your own refund? charging people near $60 to file when, iirc, you shouldn't have to pay anything for making under $80k/year should be illegal. $160~ after all the fees. definitely my last year filing through here. as convenient as it is, it's absolutely not worth the fees.
Date published: 2023-04-18
Rated 5 out of 5 by
Dadron37 from
Turbo Tax is user friendly!
The turbo tax software was user friendly this tax season! I was able to start and finish in one day. Very satisfied customer!
Date published: 2023-04-18
Rated 5 out of 5 by
Kat0522 from
Turbotax covers everything
Turbox was very easy to use. It's comprehensive and detailed.
All TurboTax® Offerings Reviews - Page 1174
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Ri96 from
Holds back the US Tax system
As a tool, Turbotax is a polished, user-friendly system with everything a tax-filer could want in the US. However, Intuit holds back advancements in the tax system to make filing taxes easier specifically because it would make their software irrelevant. Intuit is essentially useless.
Date published: 2023-04-18
Rated 3 out of 5 by
basspanda from
Made me pay for turbotax Deluxe.
Still pretty easy to use but wasn't aware that I didn't qualify to use the TurboTax Basic and the option wasn't offered to me. I also know that I wont use these services next year so it a waste of money to me.
Date published: 2023-04-18
Rated 4 out of 5 by
Tx C from
Turbo Tax made it in time!
I've used Turbo Tax before and it is usually pretty easy. This year a couple of questions confused me initially, but the Search feature enabled me to understand the new information being asked so I was able to complete the return entirely online for free.
Date published: 2023-04-18
Rated 5 out of 5 by
JT033 from
TurboTax is great!
Fast and easy! It has a lot of tips and information. Has a great guide and checks incase you missed something.
Date published: 2023-04-18
Rated 1 out of 5 by
J123042 from
It took Turbo Tax more than 20 attempts to e-file.
It took Turbo Tax more than 20 attempts to e-file. Despite the review for both state and federal showing no errors, I could not check out due to "incomplete" error message.
Date published: 2023-04-18
Rated 5 out of 5 by
Siena9 from
Easy to Use
This was my first time filing my taxes and I had both a W-2 and a 1099. Turbotax was very easy to use and made the whole process very simple!
Date published: 2023-04-18
Rated 5 out of 5 by
Jesslbc from
Turbo Tax Seamless as always
This is my 5th year using turbo tax and I have to tell you it is the greatest service ever. If you want to get the maximum amount of coin on your returns this is the way. And it keeps you out of the clanker with all the checks.
Date published: 2023-04-18
Rated 1 out of 5 by
gefiltefish from
too many fees
$39 fee to pay with your own refund? charging people near $60 to file when, iirc, you shouldn't have to pay anything for making under $80k/year should be illegal. $160~ after all the fees. definitely my last year filing through here. as convenient as it is, it's absolutely not worth the fees.
Date published: 2023-04-18
Rated 5 out of 5 by
Dadron37 from
Turbo Tax is user friendly!
The turbo tax software was user friendly this tax season! I was able to start and finish in one day. Very satisfied customer!
Date published: 2023-04-18
Rated 5 out of 5 by
Kat0522 from
Turbotax covers everything
Turbox was very easy to use. It's comprehensive and detailed.
All TurboTax® Offerings Reviews - Page 1174
Date published: 2023-04-18