TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Holds back the US Tax system As a tool, Turbotax is a polished, user-friendly system with everything a tax-filer could want in the US. However, Intuit holds back advancements in the tax system to make filing taxes easier specifically because it would make their software irrelevant. Intuit is essentially useless.
Date published: 2023-04-18
Rated 3 out of 5 by from Made me pay for turbotax Deluxe. Still pretty easy to use but wasn't aware that I didn't qualify to use the TurboTax Basic and the option wasn't offered to me. I also know that I wont use these services next year so it a waste of money to me.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax made it in time! I've used Turbo Tax before and it is usually pretty easy. This year a couple of questions confused me initially, but the Search feature enabled me to understand the new information being asked so I was able to complete the return entirely online for free.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is great! Fast and easy! It has a lot of tips and information. Has a great guide and checks incase you missed something.
Date published: 2023-04-18
Rated 1 out of 5 by from It took Turbo Tax more than 20 attempts to e-file. It took Turbo Tax more than 20 attempts to e-file. Despite the review for both state and federal showing no errors, I could not check out due to "incomplete" error message.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to Use This was my first time filing my taxes and I had both a W-2 and a 1099. Turbotax was very easy to use and made the whole process very simple!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Seamless as always This is my 5th year using turbo tax and I have to tell you it is the greatest service ever. If you want to get the maximum amount of coin on your returns this is the way. And it keeps you out of the clanker with all the checks.
Date published: 2023-04-18
Rated 1 out of 5 by from too many fees $39 fee to pay with your own refund? charging people near $60 to file when, iirc, you shouldn't have to pay anything for making under $80k/year should be illegal. $160~ after all the fees. definitely my last year filing through here. as convenient as it is, it's absolutely not worth the fees.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is user friendly! The turbo tax software was user friendly this tax season! I was able to start and finish in one day. Very satisfied customer!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax covers everything Turbox was very easy to use. It's comprehensive and detailed.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1174
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Holds back the US Tax system As a tool, Turbotax is a polished, user-friendly system with everything a tax-filer could want in the US. However, Intuit holds back advancements in the tax system to make filing taxes easier specifically because it would make their software irrelevant. Intuit is essentially useless.
Date published: 2023-04-18
Rated 3 out of 5 by from Made me pay for turbotax Deluxe. Still pretty easy to use but wasn't aware that I didn't qualify to use the TurboTax Basic and the option wasn't offered to me. I also know that I wont use these services next year so it a waste of money to me.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax made it in time! I've used Turbo Tax before and it is usually pretty easy. This year a couple of questions confused me initially, but the Search feature enabled me to understand the new information being asked so I was able to complete the return entirely online for free.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is great! Fast and easy! It has a lot of tips and information. Has a great guide and checks incase you missed something.
Date published: 2023-04-18
Rated 1 out of 5 by from It took Turbo Tax more than 20 attempts to e-file. It took Turbo Tax more than 20 attempts to e-file. Despite the review for both state and federal showing no errors, I could not check out due to "incomplete" error message.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to Use This was my first time filing my taxes and I had both a W-2 and a 1099. Turbotax was very easy to use and made the whole process very simple!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Seamless as always This is my 5th year using turbo tax and I have to tell you it is the greatest service ever. If you want to get the maximum amount of coin on your returns this is the way. And it keeps you out of the clanker with all the checks.
Date published: 2023-04-18
Rated 1 out of 5 by from too many fees $39 fee to pay with your own refund? charging people near $60 to file when, iirc, you shouldn't have to pay anything for making under $80k/year should be illegal. $160~ after all the fees. definitely my last year filing through here. as convenient as it is, it's absolutely not worth the fees.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is user friendly! The turbo tax software was user friendly this tax season! I was able to start and finish in one day. Very satisfied customer!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax covers everything Turbox was very easy to use. It's comprehensive and detailed.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1174