TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 1 out of 5 by
Austin1732 from
A frusturating and difficult to use product
Turbo tax's "live help" first involves sending you through a robot that can barely understand you, and attempts to send you incorrect information prior to sending you through to a representative. After having paid for the premium service, I feel ripped off. The service rep was great after I got through to them after 45 minutes though. When Turbo Tax needed information from my return last year, I had to go through a different account that I had created (personal vs business). And in the process, Turbotax made it as difficult as possible to get my previous years tax return, and asked me why I needed it, as if they were cagey I was going with a different tax platform. rest assured, I will do everything in my power, including spending more money. To make absolutely certain that I don't use turbo tax again.
Date published: 2023-05-03
Rated 5 out of 5 by
RobertTP from
TurboTax saved my life
TurboTax helped get through my taxes fast and efficiently. they gave me all the tools and steps to complete them stress-free.
Date published: 2023-05-03
Rated 5 out of 5 by
AwsumAugust from
TurboTax is quick and easy
They added a race mode that will challenge you to get your taxes done as quick as possible. I like that one...
Date published: 2023-05-03
Rated 4 out of 5 by
DMT12382341 from
Great experience 12345678901234567
Easy to use and thorough........................................................................................................
Date published: 2023-05-03
Rated 5 out of 5 by
Brittney english from
Awesome
Best most easiest tax year ever. Super easy and super fast
Date published: 2023-05-03
Rated 5 out of 5 by
El Bacan Ecuatoriano from
Easy way to prepare your taxes
Great choice. Well explanatory and easy to understand. You will go step by step and you will do it right.
Date published: 2023-05-03
Rated 5 out of 5 by
Sol1026 from
TurboTaxRocks
My experience was easy, educational, convenient, and a great experience.
Date published: 2023-05-03
Rated 4 out of 5 by
Kidkush from
Turbo tax was very helpful
It was good ………………………………………………………….,,….,,,,,,,,…..
Date published: 2023-05-03
Rated 5 out of 5 by
John32571 from
Did my taxes yet again. It's what I use every year
Turbotax does my taxes. That's pretty much it. Does a good job, and keeps my records year to year.
Date published: 2023-05-03
Rated 5 out of 5 by
Mahinalani from
Turbo Tax is GREAT
It was fast and easy to understand. Simple is the best way to explain my experience.
All TurboTax® Offerings Reviews - Page 118
Date published: 2023-05-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Austin1732 from
A frusturating and difficult to use product
Turbo tax's "live help" first involves sending you through a robot that can barely understand you, and attempts to send you incorrect information prior to sending you through to a representative. After having paid for the premium service, I feel ripped off. The service rep was great after I got through to them after 45 minutes though. When Turbo Tax needed information from my return last year, I had to go through a different account that I had created (personal vs business). And in the process, Turbotax made it as difficult as possible to get my previous years tax return, and asked me why I needed it, as if they were cagey I was going with a different tax platform. rest assured, I will do everything in my power, including spending more money. To make absolutely certain that I don't use turbo tax again.
Date published: 2023-05-03
Rated 5 out of 5 by
RobertTP from
TurboTax saved my life
TurboTax helped get through my taxes fast and efficiently. they gave me all the tools and steps to complete them stress-free.
Date published: 2023-05-03
Rated 5 out of 5 by
AwsumAugust from
TurboTax is quick and easy
They added a race mode that will challenge you to get your taxes done as quick as possible. I like that one...
Date published: 2023-05-03
Rated 4 out of 5 by
DMT12382341 from
Great experience 12345678901234567
Easy to use and thorough........................................................................................................
Date published: 2023-05-03
Rated 5 out of 5 by
Brittney english from
Awesome
Best most easiest tax year ever. Super easy and super fast
Date published: 2023-05-03
Rated 5 out of 5 by
El Bacan Ecuatoriano from
Easy way to prepare your taxes
Great choice. Well explanatory and easy to understand. You will go step by step and you will do it right.
Date published: 2023-05-03
Rated 5 out of 5 by
Sol1026 from
TurboTaxRocks
My experience was easy, educational, convenient, and a great experience.
Date published: 2023-05-03
Rated 4 out of 5 by
Kidkush from
Turbo tax was very helpful
It was good ………………………………………………………….,,….,,,,,,,,…..
Date published: 2023-05-03
Rated 5 out of 5 by
John32571 from
Did my taxes yet again. It's what I use every year
Turbotax does my taxes. That's pretty much it. Does a good job, and keeps my records year to year.
Date published: 2023-05-03
Rated 5 out of 5 by
Mahinalani from
Turbo Tax is GREAT
It was fast and easy to understand. Simple is the best way to explain my experience.
All TurboTax® Offerings Reviews - Page 118
Date published: 2023-05-03