TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax makes it easy when you have all the information you need, turbo tax makes it easy
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo taxmakes life easier! it is easy to work with. Step by step instructions are easy to follow.
Date published: 2021-05-14
Rated 5 out of 5 by from 1 of many first tax refund prepared easy and fun will do it again next year
Date published: 2021-05-14
Rated 3 out of 5 by from this is a great product , but took some time just wanted to use a great product and was great ok.
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax is amazing and always maxed my refund I recently became an Attending Physician and graduated from residency. I thought I would need an accountant, but TurboTax did the work for me and I got my max refund when compared to what an accountant would do.
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax is easy to follow and I trust them Easy to follow. I'm not technically inclined so I found this tax method easy for me.
Date published: 2021-05-14
Rated 5 out of 5 by from Removes the stress of filing Very easy to use, have used it year after year for many years now.
Date published: 2021-05-14
Rated 5 out of 5 by from great used it for many years it is easy to work with would use again and again
Date published: 2021-05-14
Rated 3 out of 5 by from Disappointed/frustrated 2020 Turbotax Deluxe It was not evident how to access TT Live assistance and couldn't find a Phone # to call, Searching help topics seemed like pulling teeth. I have used this software for many many years and never had this much difficulty with the process. The software kept showing an error that seemed to be related too a form 1099-INT hat I had to include last year but was not relevant this year. and kept wanting info on another Tax doc that was not relevant but labeled unknown (or something similar, I can't remember)I had to spend six hours today to wade thru these situations going back and forth thru the process of editing the topic questions over and over and reviewing the forms looking for the ones that needed to be corrected.
Date published: 2021-05-14
Rated 4 out of 5 by from Good except for handling of stock short sales Overall, pretty good experience. I've been using it for many years and it seems to get more user friendly each year. However, this year I had a problem with the upload of my stock & option transactions in that all the short sales show up as sale first followed by purchase second, but TT requires that the purchase date must come before the sale date, so I had to edit them all. Also, many of the transactions only showed the net proceeds rather than the actual purchase & sale amounts, so I had to edit those, too.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1161
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax makes it easy when you have all the information you need, turbo tax makes it easy
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo taxmakes life easier! it is easy to work with. Step by step instructions are easy to follow.
Date published: 2021-05-14
Rated 5 out of 5 by from 1 of many first tax refund prepared easy and fun will do it again next year
Date published: 2021-05-14
Rated 3 out of 5 by from this is a great product , but took some time just wanted to use a great product and was great ok.
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax is amazing and always maxed my refund I recently became an Attending Physician and graduated from residency. I thought I would need an accountant, but TurboTax did the work for me and I got my max refund when compared to what an accountant would do.
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax is easy to follow and I trust them Easy to follow. I'm not technically inclined so I found this tax method easy for me.
Date published: 2021-05-14
Rated 5 out of 5 by from Removes the stress of filing Very easy to use, have used it year after year for many years now.
Date published: 2021-05-14
Rated 5 out of 5 by from great used it for many years it is easy to work with would use again and again
Date published: 2021-05-14
Rated 3 out of 5 by from Disappointed/frustrated 2020 Turbotax Deluxe It was not evident how to access TT Live assistance and couldn't find a Phone # to call, Searching help topics seemed like pulling teeth. I have used this software for many many years and never had this much difficulty with the process. The software kept showing an error that seemed to be related too a form 1099-INT hat I had to include last year but was not relevant this year. and kept wanting info on another Tax doc that was not relevant but labeled unknown (or something similar, I can't remember)I had to spend six hours today to wade thru these situations going back and forth thru the process of editing the topic questions over and over and reviewing the forms looking for the ones that needed to be corrected.
Date published: 2021-05-14
Rated 4 out of 5 by from Good except for handling of stock short sales Overall, pretty good experience. I've been using it for many years and it seems to get more user friendly each year. However, this year I had a problem with the upload of my stock & option transactions in that all the short sales show up as sale first followed by purchase second, but TT requires that the purchase date must come before the sale date, so I had to edit them all. Also, many of the transactions only showed the net proceeds rather than the actual purchase & sale amounts, so I had to edit those, too.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1161