TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

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TurboTaxTurboTax Customer Ratings & Reviews
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Student
Rated 4 out of 5 by from Some things difficult to navigate I was frustrated to start with. I wanted to change my selected form because I retired. Never did figure out how to do it so went with the same form I used last year. Since I ended up with the standardized deduction, it did not matter.
Date published: 2021-05-14
Rated 5 out of 5 by from Fast services, simple to use, friendly staff Simplicity of filing is a bonus. I talked to two representatives, both of which were very helpful and friendly.
Date published: 2021-05-14
Rated 5 out of 5 by from Very easy to use None used online program, it was very easy to use. Nice feature was the ability to snap a photo of my w-2 .
Date published: 2021-05-14
Rated 5 out of 5 by from TURBO TAX IS GREAT! REALLY EASY TO USE. NO STRESS! I USE IT EVERY YEAR.
Date published: 2021-05-14
Rated 5 out of 5 by from Easy to navigate. TurboTax Online is easy to navigate and has useful help pop outs to explain unfamiliar terms.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax fulfilled my needs I have used Turbo Tax for many years and it has usually served my needs except the year that their Delux version did not provide all my needs but it was corrected by a online download.
Date published: 2021-05-14
Rated 5 out of 5 by from Really awesome Cost half as much as my tax guy. Painless, and I dare say, was fun.
Date published: 2021-05-14
Rated 5 out of 5 by from So easy Able to have all the needed info automatically put in. Really so easy. Using this every year.
Date published: 2021-05-14
Rated 4 out of 5 by from You've never let me down! 4-Stars tells it all - I've never been disappointed
Date published: 2021-05-14
Rated 3 out of 5 by from Very confusing re stimulus payments It looks like you had to really cobble in the rules about verifying/receiving the stimulus payments. This was a struggle. Using "earlier year" language led to much confusion Not entirely your fault, but if this had been my first time using TT, I would probably try a different package next year.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1159
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Some things difficult to navigate I was frustrated to start with. I wanted to change my selected form because I retired. Never did figure out how to do it so went with the same form I used last year. Since I ended up with the standardized deduction, it did not matter.
Date published: 2021-05-14
Rated 5 out of 5 by from Fast services, simple to use, friendly staff Simplicity of filing is a bonus. I talked to two representatives, both of which were very helpful and friendly.
Date published: 2021-05-14
Rated 5 out of 5 by from Very easy to use None used online program, it was very easy to use. Nice feature was the ability to snap a photo of my w-2 .
Date published: 2021-05-14
Rated 5 out of 5 by from TURBO TAX IS GREAT! REALLY EASY TO USE. NO STRESS! I USE IT EVERY YEAR.
Date published: 2021-05-14
Rated 5 out of 5 by from Easy to navigate. TurboTax Online is easy to navigate and has useful help pop outs to explain unfamiliar terms.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax fulfilled my needs I have used Turbo Tax for many years and it has usually served my needs except the year that their Delux version did not provide all my needs but it was corrected by a online download.
Date published: 2021-05-14
Rated 5 out of 5 by from Really awesome Cost half as much as my tax guy. Painless, and I dare say, was fun.
Date published: 2021-05-14
Rated 5 out of 5 by from So easy Able to have all the needed info automatically put in. Really so easy. Using this every year.
Date published: 2021-05-14
Rated 4 out of 5 by from You've never let me down! 4-Stars tells it all - I've never been disappointed
Date published: 2021-05-14
Rated 3 out of 5 by from Very confusing re stimulus payments It looks like you had to really cobble in the rules about verifying/receiving the stimulus payments. This was a struggle. Using "earlier year" language led to much confusion Not entirely your fault, but if this had been my first time using TT, I would probably try a different package next year.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1159