TURBOTAX LIVE CUSTOMER REVIEWS

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TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from TOO COMPLICATED I have used TurboTax software for many years and won't be again!!! Too many hours just to be able to sign in but thankfully I connected with a super agent, Beverly that was very patient helping me solve that problem. So tonight I've been on this computer for over 5 hours and just finished at 2:30 a.m. Lots more pages asking questions that are difficult to answer and irrelevant. Next year I'll be hiring someone because this just isn't worth the agony I've experienced !!!!!
Date published: 2021-05-14
Rated 5 out of 5 by from Baton Rouge V Good. Easy to use. Next time I go only for TurboTax
Date published: 2021-05-14
Rated 2 out of 5 by from Federal return is fair Federal product is fair but the Alabama state product is awful!!! Second year in a row I've considered changing to another brand. Circular links, bad terminology, numbers not carried over from Fed.
Date published: 2021-05-14
Rated 3 out of 5 by from Cost & Marketing Doubled The product is easy to use and I continue to use TurboTax because of that familiarity. This year it seems that it was more than double to file my federal and state taxes while using the same tier of service. The marketing attempts to upgrade and collect my data are bothersome as well. If I don't procrastinate next year I will look for something or a real accountant that can do the same thing and save me time and effort.
Date published: 2021-05-14
Rated 5 out of 5 by from Great Tool for Personal Tax Filing Easy and Step by Step guide to help complete taxfiling. Recommends taxbreaks that we are surely going to forget.
Date published: 2021-05-14
Rated 5 out of 5 by from This was the best & easiest tax return Ive filed Filing my taxes this year was the fastest and easiest its ever been, I actually enjoyed doing my taxes this year! the program was very user friendly and even had available for me to see in most places what i had put in the previous year and that was extremely helpful!
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax is AMAZING I have been using turbotax for years. I love it. It has given me peace of mind every single time.
Date published: 2021-05-14
Rated 5 out of 5 by from Very Easy and Quick Was happy it was fast and easy and will use again next year.
Date published: 2021-05-14
Rated 3 out of 5 by from TurboTax NOT free 4 The Unemployed In a Pandemic I’ve never had to pay to file my taxes in my life but this time around I had to pay over 150$ to file my own taxes while forced on unemployment due to a global deadly pandemic and this tax return was the least amount of money I’ve ever received. I paid the most to get the least while unemployed due to no fault of my own because… this is America.
Date published: 2021-05-14
Rated 5 out of 5 by from My 7th yr.... By far my fav tax software. So easy to use, with optional help if needed. Takes me under 1 hr to complete. Very friendly site.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1148
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from TOO COMPLICATED I have used TurboTax software for many years and won't be again!!! Too many hours just to be able to sign in but thankfully I connected with a super agent, Beverly that was very patient helping me solve that problem. So tonight I've been on this computer for over 5 hours and just finished at 2:30 a.m. Lots more pages asking questions that are difficult to answer and irrelevant. Next year I'll be hiring someone because this just isn't worth the agony I've experienced !!!!!
Date published: 2021-05-14
Rated 5 out of 5 by from Baton Rouge V Good. Easy to use. Next time I go only for TurboTax
Date published: 2021-05-14
Rated 2 out of 5 by from Federal return is fair Federal product is fair but the Alabama state product is awful!!! Second year in a row I've considered changing to another brand. Circular links, bad terminology, numbers not carried over from Fed.
Date published: 2021-05-14
Rated 3 out of 5 by from Cost & Marketing Doubled The product is easy to use and I continue to use TurboTax because of that familiarity. This year it seems that it was more than double to file my federal and state taxes while using the same tier of service. The marketing attempts to upgrade and collect my data are bothersome as well. If I don't procrastinate next year I will look for something or a real accountant that can do the same thing and save me time and effort.
Date published: 2021-05-14
Rated 5 out of 5 by from Great Tool for Personal Tax Filing Easy and Step by Step guide to help complete taxfiling. Recommends taxbreaks that we are surely going to forget.
Date published: 2021-05-14
Rated 5 out of 5 by from This was the best & easiest tax return Ive filed Filing my taxes this year was the fastest and easiest its ever been, I actually enjoyed doing my taxes this year! the program was very user friendly and even had available for me to see in most places what i had put in the previous year and that was extremely helpful!
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax is AMAZING I have been using turbotax for years. I love it. It has given me peace of mind every single time.
Date published: 2021-05-14
Rated 5 out of 5 by from Very Easy and Quick Was happy it was fast and easy and will use again next year.
Date published: 2021-05-14
Rated 3 out of 5 by from TurboTax NOT free 4 The Unemployed In a Pandemic I’ve never had to pay to file my taxes in my life but this time around I had to pay over 150$ to file my own taxes while forced on unemployment due to a global deadly pandemic and this tax return was the least amount of money I’ve ever received. I paid the most to get the least while unemployed due to no fault of my own because… this is America.
Date published: 2021-05-14
Rated 5 out of 5 by from My 7th yr.... By far my fav tax software. So easy to use, with optional help if needed. Takes me under 1 hr to complete. Very friendly site.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1148