TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Not as Good..... I've used Turbotax for over a decade and this year seemed much less user friendly. Spent hours trying to find simple things that were easier to find in years past. I never did figure out how to apply refund to next years taxes.
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax is a GODSEND!! I LOVE Turbo Tax!! Excellent software. As a consumer, I appreciate how easy they make it, and as a Software Engineer by trade, I really appreciate how good the software is. I started to do some self-employed side work in 2020 on top of my day job, and hired a very bad/complacent accounting firm to file for me (Mazuma, STAY AWAY from them!), and ended up having to file myself because they didn't do anything!!! VERY frustrating, But TurboTax was here to save the day!!! Thank you so much!
Date published: 2021-05-14
Rated 3 out of 5 by from Very disappointed in e-filing choices The software appears to offer the option to have Fed amount due from State amount refund. However, there is a charge for this and does not appear to have other options other than mailing returns. Was not able to e-file State without e-filing Fed.
Date published: 2021-05-14
Rated 3 out of 5 by from easy turbotax Turbotax is fairly easy to use. Explanations this time were not so detailed and left me with more questions like what is the threshold for education credit or stimulus. I did find the answer but normally it would be in the section where the applicable topic would be. This time I had to fish for it a little. But still turbotax is good because it walks me through each step. Though prices keeps going up.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is Great It was easy.................................................................
Date published: 2021-05-14
Rated 5 out of 5 by from Best tax filing software I've used Great product... Easy to use and works to get the best return possible!!!
Date published: 2021-05-14
Rated 5 out of 5 by from Works extremely well for us Easy to navigate and comprehensive. Have been a Turbo Tax user for many years and will remain one.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax Generally a great product. This year I wanted to downgrade and use the Deluxe vs the Premiere and it was not easy to do. I ended up creating a new account to process my tax return
Date published: 2021-05-14
Rated 5 out of 5 by from Easiest Year Yet Maybe I was more organized this year, but there was no swearing or gnashing of teeth this year. Application was helpful, easy to navigate and only had one problem. When I went to answer a phone call and returned to the computer, the page had frozen. Had to go back to that section and "continue", answer yes and no questions on each page again. Luckily the data I had previously entered was still there.
Date published: 2021-05-14
Rated 5 out of 5 by from It is easy I have used Turbo Tax for 10 years. It is a solid product. The least favorite part is when teh advertisement says it is free...it never is. It always charges my credit card.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1147
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Not as Good..... I've used Turbotax for over a decade and this year seemed much less user friendly. Spent hours trying to find simple things that were easier to find in years past. I never did figure out how to apply refund to next years taxes.
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax is a GODSEND!! I LOVE Turbo Tax!! Excellent software. As a consumer, I appreciate how easy they make it, and as a Software Engineer by trade, I really appreciate how good the software is. I started to do some self-employed side work in 2020 on top of my day job, and hired a very bad/complacent accounting firm to file for me (Mazuma, STAY AWAY from them!), and ended up having to file myself because they didn't do anything!!! VERY frustrating, But TurboTax was here to save the day!!! Thank you so much!
Date published: 2021-05-14
Rated 3 out of 5 by from Very disappointed in e-filing choices The software appears to offer the option to have Fed amount due from State amount refund. However, there is a charge for this and does not appear to have other options other than mailing returns. Was not able to e-file State without e-filing Fed.
Date published: 2021-05-14
Rated 3 out of 5 by from easy turbotax Turbotax is fairly easy to use. Explanations this time were not so detailed and left me with more questions like what is the threshold for education credit or stimulus. I did find the answer but normally it would be in the section where the applicable topic would be. This time I had to fish for it a little. But still turbotax is good because it walks me through each step. Though prices keeps going up.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is Great It was easy.................................................................
Date published: 2021-05-14
Rated 5 out of 5 by from Best tax filing software I've used Great product... Easy to use and works to get the best return possible!!!
Date published: 2021-05-14
Rated 5 out of 5 by from Works extremely well for us Easy to navigate and comprehensive. Have been a Turbo Tax user for many years and will remain one.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax Generally a great product. This year I wanted to downgrade and use the Deluxe vs the Premiere and it was not easy to do. I ended up creating a new account to process my tax return
Date published: 2021-05-14
Rated 5 out of 5 by from Easiest Year Yet Maybe I was more organized this year, but there was no swearing or gnashing of teeth this year. Application was helpful, easy to navigate and only had one problem. When I went to answer a phone call and returned to the computer, the page had frozen. Had to go back to that section and "continue", answer yes and no questions on each page again. Luckily the data I had previously entered was still there.
Date published: 2021-05-14
Rated 5 out of 5 by from It is easy I have used Turbo Tax for 10 years. It is a solid product. The least favorite part is when teh advertisement says it is free...it never is. It always charges my credit card.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1147