TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
RUSSELL9 from
THE CATCHING AND FIXING THE 1095 WAS AWESOME
VERY EASY TO USE. tHE GUIDES AND PROMPTS WERE VERY EASY TO FOLLOW AND CREATED A GREAT PACE TO FILING. i LIKE THE RACE PART.
Date published: 2023-04-18
Rated 5 out of 5 by
enough is enough from
RELIEF
I liked using turbo tax as much as in the past though it is much more expensive.. I think I might have paid to speak to an expert but there was never one available when I had a question and the call back time was over an hour and a half .would have liked to have chatted on line
Date published: 2023-04-18
Rated 1 out of 5 by
idontwanttoxo from
Turbotax depresses me
Why doesn't this app remember my stuff from the previous year? Or if there's a mistake, why doesn't it show me where to correct it? Pretty frustrating software especially considering that intuit is one of the reasons we have complicated tax returns... my money goes to this app, then that money goes to making my life worse.
Date published: 2023-04-18
Rated 5 out of 5 by
BetaZeta from
Efficient and Effective Service
For the past three years, I have used Turbo Tax. The Live Support has been extremely beneficial for answering my questions. I love the ability to complete my taxes at my own pace without the long wait of other tax service providers or having to schedule an appointment. Thanks Turbo Tax.
Date published: 2023-04-18
Rated 3 out of 5 by
DougTinTX from
App did a fair job, customer service was TERRIBLE
The web app functioned (mostly) well - except for not letting me select "Checking" for the type of bank account I wanted to use to pay my tax bill. Followed the steps through the online assistant, phoned the help line, heard "28 minute wait" and opted for the call back. Good news: it did in fact call back. Bad news: automated voice said "this is the last time we'll call back" and hung up! Epic fail, chalk one up to the "no help whatsoever" desk.
Date published: 2023-04-18
Rated 5 out of 5 by
ask993 from
Turbo Tax makes it easy
They walk you through everything you need to do. Nice process
Date published: 2023-04-18
Rated 5 out of 5 by
Ice storm from
Very easy
The tax return process was done quickly and was very easy
Date published: 2023-04-18
Rated 5 out of 5 by
null from
Turbo is the way to GO!
I’ve been using Turbo Tax for a longtime now and I will say that I couldn’t be happier. Turbo gets me through the process in no time.
Date published: 2023-04-18
Rated 5 out of 5 by
BRIANJ007 from
TURBOTAX IS THE WAY TO GO FOR THE DIY
TURBOTAX IS HANDS DOWN THE BEST THERE IS. WOULD RECOMMEND TO EVERYONE.
Date published: 2023-04-18
Rated 2 out of 5 by
why necessary from
TT ok. nothing special
couldn't get help with how to enter books and periodical expenses for business. That option was no longer listed And a big minus for still not being able to intall in in Linux
All TurboTax® Offerings Reviews - Page 1145
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
RUSSELL9 from
THE CATCHING AND FIXING THE 1095 WAS AWESOME
VERY EASY TO USE. tHE GUIDES AND PROMPTS WERE VERY EASY TO FOLLOW AND CREATED A GREAT PACE TO FILING. i LIKE THE RACE PART.
Date published: 2023-04-18
Rated 5 out of 5 by
enough is enough from
RELIEF
I liked using turbo tax as much as in the past though it is much more expensive.. I think I might have paid to speak to an expert but there was never one available when I had a question and the call back time was over an hour and a half .would have liked to have chatted on line
Date published: 2023-04-18
Rated 1 out of 5 by
idontwanttoxo from
Turbotax depresses me
Why doesn't this app remember my stuff from the previous year? Or if there's a mistake, why doesn't it show me where to correct it? Pretty frustrating software especially considering that intuit is one of the reasons we have complicated tax returns... my money goes to this app, then that money goes to making my life worse.
Date published: 2023-04-18
Rated 5 out of 5 by
BetaZeta from
Efficient and Effective Service
For the past three years, I have used Turbo Tax. The Live Support has been extremely beneficial for answering my questions. I love the ability to complete my taxes at my own pace without the long wait of other tax service providers or having to schedule an appointment. Thanks Turbo Tax.
Date published: 2023-04-18
Rated 3 out of 5 by
DougTinTX from
App did a fair job, customer service was TERRIBLE
The web app functioned (mostly) well - except for not letting me select "Checking" for the type of bank account I wanted to use to pay my tax bill. Followed the steps through the online assistant, phoned the help line, heard "28 minute wait" and opted for the call back. Good news: it did in fact call back. Bad news: automated voice said "this is the last time we'll call back" and hung up! Epic fail, chalk one up to the "no help whatsoever" desk.
Date published: 2023-04-18
Rated 5 out of 5 by
ask993 from
Turbo Tax makes it easy
They walk you through everything you need to do. Nice process
Date published: 2023-04-18
Rated 5 out of 5 by
Ice storm from
Very easy
The tax return process was done quickly and was very easy
Date published: 2023-04-18
Rated 5 out of 5 by
null from
Turbo is the way to GO!
I’ve been using Turbo Tax for a longtime now and I will say that I couldn’t be happier. Turbo gets me through the process in no time.
Date published: 2023-04-18
Rated 5 out of 5 by
BRIANJ007 from
TURBOTAX IS THE WAY TO GO FOR THE DIY
TURBOTAX IS HANDS DOWN THE BEST THERE IS. WOULD RECOMMEND TO EVERYONE.
Date published: 2023-04-18
Rated 2 out of 5 by
why necessary from
TT ok. nothing special
couldn't get help with how to enter books and periodical expenses for business. That option was no longer listed And a big minus for still not being able to intall in in Linux
All TurboTax® Offerings Reviews - Page 1145
Date published: 2023-04-18