TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Great Product! Have been using Turbo Tax for a long time. It is always easy to use, and I don’t have to worry.
Date published: 2023-04-18
Rated 2 out of 5 by from support could use work this is my fourth year. this time was the first time my returns were rejected by federal and state. It was unclear why. I waited in a que for over an hour to have someone help me clear it up. when finally a live person came on I was told they had closed. Literally could have told me that before I waited an hour. I just had to guess at what the problem was because I don't have another hour to wait in a que. :(
Date published: 2023-04-18
Rated 3 out of 5 by from Some of the forms are (expletive deleted) annoying This year.. even though it knew my employer's donation to my HSA.. it claimed the whole contribution to the HSA was invalid and wanted to charge me an extra 6% on those contributions. If you're gonna punish me for something.. why not auto-populate it with the facts you know? DUH! :)
Date published: 2023-04-18
Rated 5 out of 5 by from Great! FAST EASY HELPFUL INFORMATIVE QUICK SIMPLE AND QUICK
Date published: 2023-04-18
Rated 1 out of 5 by from The worst experience I've ever had doing taxes I paid turbotax more money to do taxes myself than I did a professional last year to do it for me. We will not be using them again.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Great Highly recommend. Quick and easy and had not trouble locating the information that was need to fill out each section due to the descriptions provided by turbo tax.
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent, Fast, and Trustworthy! I like working with TurboTax because I can count on them to pickup any errors that one may have when filing their taxes.
Date published: 2023-04-18
Rated 1 out of 5 by from money grab turbo ta gets more expensive every year, it is so easy to use which is why I use it but I'm gonna move to hiring a tax professional in the future.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Quick and easy to use. Like the prompting provided throughout the return.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Amazing Very helpful, and easy to move through each step. Very clear instructions.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1139
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Product! Have been using Turbo Tax for a long time. It is always easy to use, and I don’t have to worry.
Date published: 2023-04-18
Rated 2 out of 5 by from support could use work this is my fourth year. this time was the first time my returns were rejected by federal and state. It was unclear why. I waited in a que for over an hour to have someone help me clear it up. when finally a live person came on I was told they had closed. Literally could have told me that before I waited an hour. I just had to guess at what the problem was because I don't have another hour to wait in a que. :(
Date published: 2023-04-18
Rated 3 out of 5 by from Some of the forms are (expletive deleted) annoying This year.. even though it knew my employer's donation to my HSA.. it claimed the whole contribution to the HSA was invalid and wanted to charge me an extra 6% on those contributions. If you're gonna punish me for something.. why not auto-populate it with the facts you know? DUH! :)
Date published: 2023-04-18
Rated 5 out of 5 by from Great! FAST EASY HELPFUL INFORMATIVE QUICK SIMPLE AND QUICK
Date published: 2023-04-18
Rated 1 out of 5 by from The worst experience I've ever had doing taxes I paid turbotax more money to do taxes myself than I did a professional last year to do it for me. We will not be using them again.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Great Highly recommend. Quick and easy and had not trouble locating the information that was need to fill out each section due to the descriptions provided by turbo tax.
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent, Fast, and Trustworthy! I like working with TurboTax because I can count on them to pickup any errors that one may have when filing their taxes.
Date published: 2023-04-18
Rated 1 out of 5 by from money grab turbo ta gets more expensive every year, it is so easy to use which is why I use it but I'm gonna move to hiring a tax professional in the future.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Quick and easy to use. Like the prompting provided throughout the return.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Amazing Very helpful, and easy to move through each step. Very clear instructions.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1139