TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from TurbTax failed me this year. There were terms I didn't understand and finding help was more difficult than prior years,
Date published: 2023-04-18
Rated 5 out of 5 by from TURBOTAX IS EASY TO USE AND WORKS WELL The interface is very intuitive and easy to use as this is my third time filing with TurboTax. I enjoy how the application prompts to add income and expenses and also integrates with Quickbooks Self-Employed software. The electronic filing is easy and straightforward. I highly recommend using turbotax as a self-employed contractor. Great Job
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use, quick, and convenient Awesome, saved alot of hassle, stress, and time, could work on it whenever wherever
Date published: 2023-04-18
Rated 1 out of 5 by from Hidden Fees Everywhere! Im a Deluxe user and I just want to say there are hidden fees everywhere! Why do I have to pay 2 different times for the same purpose?! Kind of ridiculous.
Date published: 2023-04-18
Rated 1 out of 5 by from Bad service I had bad experience had to be free service i got charge $200 dollars needed help they wanted to charge me more for agent to help me with my taxes bad experience
Date published: 2023-04-18
Rated 1 out of 5 by from LAST MIN STILL HAD TO PAY AFTER TELL ME IT WAS FREE. NOT SURE IF I WILL USE IT IN THE FUTURE
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax was easy to use I had an overall great experience. The way that TurboTax is formatted makes it super easy for returning users to keep using it.
Date published: 2023-04-18
Rated 3 out of 5 by from Feels complicated and cludgy I do not like getting continually bombarded with upgrade ads. I also do not like how hard it is to over ride information that is imported from forms
Date published: 2023-04-18
Rated 5 out of 5 by from LOVE TurboTax Hate Taxes !!! It's super easy and very helpful, not to mention very fast to complete. Cheaper than paying someone to do the same thing I can do on here.
Date published: 2023-04-18
Rated 5 out of 5 by from I like turbotax Good experience. Everything is explained rather easily.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1137
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurbTax failed me this year. There were terms I didn't understand and finding help was more difficult than prior years,
Date published: 2023-04-18
Rated 5 out of 5 by from TURBOTAX IS EASY TO USE AND WORKS WELL The interface is very intuitive and easy to use as this is my third time filing with TurboTax. I enjoy how the application prompts to add income and expenses and also integrates with Quickbooks Self-Employed software. The electronic filing is easy and straightforward. I highly recommend using turbotax as a self-employed contractor. Great Job
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use, quick, and convenient Awesome, saved alot of hassle, stress, and time, could work on it whenever wherever
Date published: 2023-04-18
Rated 1 out of 5 by from Hidden Fees Everywhere! Im a Deluxe user and I just want to say there are hidden fees everywhere! Why do I have to pay 2 different times for the same purpose?! Kind of ridiculous.
Date published: 2023-04-18
Rated 1 out of 5 by from Bad service I had bad experience had to be free service i got charge $200 dollars needed help they wanted to charge me more for agent to help me with my taxes bad experience
Date published: 2023-04-18
Rated 1 out of 5 by from LAST MIN STILL HAD TO PAY AFTER TELL ME IT WAS FREE. NOT SURE IF I WILL USE IT IN THE FUTURE
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax was easy to use I had an overall great experience. The way that TurboTax is formatted makes it super easy for returning users to keep using it.
Date published: 2023-04-18
Rated 3 out of 5 by from Feels complicated and cludgy I do not like getting continually bombarded with upgrade ads. I also do not like how hard it is to over ride information that is imported from forms
Date published: 2023-04-18
Rated 5 out of 5 by from LOVE TurboTax Hate Taxes !!! It's super easy and very helpful, not to mention very fast to complete. Cheaper than paying someone to do the same thing I can do on here.
Date published: 2023-04-18
Rated 5 out of 5 by from I like turbotax Good experience. Everything is explained rather easily.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1137