TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
lilyxnxn from
awesome
easy to use. easy to understand and follow. process took less time than expected
Date published: 2023-04-18
Rated 5 out of 5 by
Car1986 from
Love TURBO TAX!!!
I have used turbo tax for 16 years, and won't use anything else!!
Date published: 2023-04-18
Rated 5 out of 5 by
Kunle234 from
Easy to Use
Simple, straightforward, very intuitive. Great experience.
Date published: 2023-04-18
Rated 3 out of 5 by
Izz18 from
TurboTax has changed
I usually have enjoyed using TurboTax within the past few years but this year has drastically changed with all of its hidden fees. It should definitely be nicer to its people.
Date published: 2023-04-18
Rated 1 out of 5 by
KATHY123876 from
I AM VERY DISAPPOINTED IN TURBO TAX!!!!!!!
I HAVE TO CONTINUOUSLY GO BACK TO TRY TO FIND OUT WHY IT WOULD NOT GO THROUGH KEPT COMING UP WITH MESSAGE “ Hidden Federal Transfer Wks: Taxpayer's occupation has too many characters” THEN NOT EXPLAINING WHY TOOK MY MONEY AND STILL HAD TO REPEAT OVER AND OVER AND NEVER FIGURED OUT WHAT IT MEANT.
Date published: 2023-04-18
Rated 3 out of 5 by
smganeles from
Pricing non transparent
Great product, but started in turbotax premium - 120$ (not premier, which is 90$), even though premier would have had all the features i need, and could not switch to the lower priced product. Additionally, not clear about being charged extra to deduct cost of turbotax from refund
Date published: 2023-04-18
Rated 5 out of 5 by
JP 111 from
Turbo Tax is great
I've used Turbo Tax for 8 years now, and the product has improved each year. Very easy to use.
Date published: 2023-04-18
Rated 5 out of 5 by
MISOFLEX24 from
TurboTax is great
I've used this site for years, it's very easy to use and with the guided assistance you don't have to worry about messing up
Date published: 2023-04-18
Rated 5 out of 5 by
Edud2341 from
TurboTax with ease!
Always straight forward and easy to use. Just follow the prompts and questions just like sitting with a tax advisor but from the comfort of my home and laptop.
Date published: 2023-04-18
Rated 1 out of 5 by
MnMinTX from
Too expensive - no ACTUAL live help provided
I wouldn't recommend buying the premium with live help if you actually want/need the live help. The help isn't live. I received a case number and was told that I can expect to receive a call in an hour and a half. What a ripoff. I've been using TurboTax for years, but I won't be back next year.
All TurboTax® Offerings Reviews - Page 1137
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
lilyxnxn from
awesome
easy to use. easy to understand and follow. process took less time than expected
Date published: 2023-04-18
Rated 5 out of 5 by
Car1986 from
Love TURBO TAX!!!
I have used turbo tax for 16 years, and won't use anything else!!
Date published: 2023-04-18
Rated 5 out of 5 by
Kunle234 from
Easy to Use
Simple, straightforward, very intuitive. Great experience.
Date published: 2023-04-18
Rated 3 out of 5 by
Izz18 from
TurboTax has changed
I usually have enjoyed using TurboTax within the past few years but this year has drastically changed with all of its hidden fees. It should definitely be nicer to its people.
Date published: 2023-04-18
Rated 1 out of 5 by
KATHY123876 from
I AM VERY DISAPPOINTED IN TURBO TAX!!!!!!!
I HAVE TO CONTINUOUSLY GO BACK TO TRY TO FIND OUT WHY IT WOULD NOT GO THROUGH KEPT COMING UP WITH MESSAGE “ Hidden Federal Transfer Wks: Taxpayer's occupation has too many characters” THEN NOT EXPLAINING WHY TOOK MY MONEY AND STILL HAD TO REPEAT OVER AND OVER AND NEVER FIGURED OUT WHAT IT MEANT.
Date published: 2023-04-18
Rated 3 out of 5 by
smganeles from
Pricing non transparent
Great product, but started in turbotax premium - 120$ (not premier, which is 90$), even though premier would have had all the features i need, and could not switch to the lower priced product. Additionally, not clear about being charged extra to deduct cost of turbotax from refund
Date published: 2023-04-18
Rated 5 out of 5 by
JP 111 from
Turbo Tax is great
I've used Turbo Tax for 8 years now, and the product has improved each year. Very easy to use.
Date published: 2023-04-18
Rated 5 out of 5 by
MISOFLEX24 from
TurboTax is great
I've used this site for years, it's very easy to use and with the guided assistance you don't have to worry about messing up
Date published: 2023-04-18
Rated 5 out of 5 by
Edud2341 from
TurboTax with ease!
Always straight forward and easy to use. Just follow the prompts and questions just like sitting with a tax advisor but from the comfort of my home and laptop.
Date published: 2023-04-18
Rated 1 out of 5 by
MnMinTX from
Too expensive - no ACTUAL live help provided
I wouldn't recommend buying the premium with live help if you actually want/need the live help. The help isn't live. I received a case number and was told that I can expect to receive a call in an hour and a half. What a ripoff. I've been using TurboTax for years, but I won't be back next year.
All TurboTax® Offerings Reviews - Page 1137
Date published: 2023-04-18