TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from not as easy to use as it used to be. Not as easy to use as it used to be. Also free version failed to work for 2 of 3 kids. Only one that worked didn't earn any money last year.
Date published: 2023-04-18
Rated 3 out of 5 by from very expensive it took very long and is expensive................
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome!!! Like how fast & relatively easy and how efficient they are and they make me feel comfortable!!
Date published: 2023-04-18
Rated 5 out of 5 by from Helpful Very helpful and easy process. I will definitely use for the years to come.
Date published: 2023-04-18
Rated 4 out of 5 by from Not as good as previous years I've used TurboTax for at least 8 years. This year, I entered data for traditional IRA and Roth IRA. TurboTax made it SOO confusing. It was a significant hurdle. The prompts they give are awful. They MUST improve this portion! Intuit, PLEASE, you make this so confusing, even after asking for advice from several resources. Make it better!
Date published: 2023-04-18
Rated 5 out of 5 by from Taxes made simple TurboTax is easy to use, efficient and doesn't take too long.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax was helpful No live experts but answered all my questions easily through links
Date published: 2023-04-18
Rated 5 out of 5 by from Great Great as always, will use again. Definitely gives a peace of mind
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent Excellent!!! Perfect!!! Easy to Use!!! The Best Tool Ever!!
Date published: 2023-04-18
Rated 2 out of 5 by from No more refund perks and hiccups all over It was funny to see a sudden increase in state tax due. This concerns me enough to buy audit protection. And then I have prepay tax from last year and that it did not let me do anything with state taxes, just auto from federal?
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1133
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from not as easy to use as it used to be. Not as easy to use as it used to be. Also free version failed to work for 2 of 3 kids. Only one that worked didn't earn any money last year.
Date published: 2023-04-18
Rated 3 out of 5 by from very expensive it took very long and is expensive................
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome!!! Like how fast & relatively easy and how efficient they are and they make me feel comfortable!!
Date published: 2023-04-18
Rated 5 out of 5 by from Helpful Very helpful and easy process. I will definitely use for the years to come.
Date published: 2023-04-18
Rated 4 out of 5 by from Not as good as previous years I've used TurboTax for at least 8 years. This year, I entered data for traditional IRA and Roth IRA. TurboTax made it SOO confusing. It was a significant hurdle. The prompts they give are awful. They MUST improve this portion! Intuit, PLEASE, you make this so confusing, even after asking for advice from several resources. Make it better!
Date published: 2023-04-18
Rated 5 out of 5 by from Taxes made simple TurboTax is easy to use, efficient and doesn't take too long.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax was helpful No live experts but answered all my questions easily through links
Date published: 2023-04-18
Rated 5 out of 5 by from Great Great as always, will use again. Definitely gives a peace of mind
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent Excellent!!! Perfect!!! Easy to Use!!! The Best Tool Ever!!
Date published: 2023-04-18
Rated 2 out of 5 by from No more refund perks and hiccups all over It was funny to see a sudden increase in state tax due. This concerns me enough to buy audit protection. And then I have prepay tax from last year and that it did not let me do anything with state taxes, just auto from federal?
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1133