TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from turbotax was awesome it took less time than i expected. lay out is somewhat easy to understand
Date published: 2023-04-18
Rated 4 out of 5 by from everything went soomth was easy to user everything was great easy to use would use this method to file next year
Date published: 2023-04-18
Rated 3 out of 5 by from Overcharging! When I went to efile both of my state returns. TurboTax said it was $20.00, but when Intuit opens and I enter all my payment information ir charges me $25.00. I will not be using Turbo tax next year.
Date published: 2023-04-18
Rated 5 out of 5 by from simple to navigate Easy to use every year I have filed my taxes by myself
Date published: 2023-04-18
Rated 1 out of 5 by from Over priced and Over complicated For a simple AGI 1099 NEC of $13k they want $1400 for the fed? Yeah somethings wrong. My expenses reduced it to $0 but thats not right!
Date published: 2023-04-18
Rated 3 out of 5 by from TurboTax has Problems with Google's Chrome I've used TurboTax for years. This year when I went to do the final step of transmitting my return, I could not get to the bottom of the screen to transmit in Google Chrome. There was no scroll bar available and the transmit was below the displayed screen. I tried everything, including going to full screen and moving the Windows task bar, but nothing work. Finally, I clicked out of it, opened Microsoft Edge, signed onto Intuit in Edge and Edge had the vertical scroll bar and I was able to get to the transmit button. Chrome is a dominant browser, and the fact that TurboTax did not let me take the last step, after spending a great deal of time on my taxes. It is inexecusable.
Date published: 2023-04-18
Rated 5 out of 5 by from Good stuff Easy to use and upload forms and it was excellent!
Date published: 2023-04-18
Rated 5 out of 5 by from I LIKE TURBO TAX I HAVE USED IN PAST OTHER COMPANIES BUT KEEP RETURNING TO TURBO TAX. I I HAVE USE TURBO TAX FOR YEARS AND YEARS AT LEAST 20 YEARS ABOUT
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax Experience Turbo Tax always makes tax time seem less daunting. However, it did used to seem simpler years ago. I did find our rental property portion a little iffy as well as my 1099. That stated, everything else was super easy. I appreciate the program.
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax is quick this review is becoming tiresome. I like Turbo Tax now even more that they retain and can upload my info. sometimes i feel like i there are too many forks in the road for the home office, but I do appreciate the navigation help
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1120
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbotax was awesome it took less time than i expected. lay out is somewhat easy to understand
Date published: 2023-04-18
Rated 4 out of 5 by from everything went soomth was easy to user everything was great easy to use would use this method to file next year
Date published: 2023-04-18
Rated 3 out of 5 by from Overcharging! When I went to efile both of my state returns. TurboTax said it was $20.00, but when Intuit opens and I enter all my payment information ir charges me $25.00. I will not be using Turbo tax next year.
Date published: 2023-04-18
Rated 5 out of 5 by from simple to navigate Easy to use every year I have filed my taxes by myself
Date published: 2023-04-18
Rated 1 out of 5 by from Over priced and Over complicated For a simple AGI 1099 NEC of $13k they want $1400 for the fed? Yeah somethings wrong. My expenses reduced it to $0 but thats not right!
Date published: 2023-04-18
Rated 3 out of 5 by from TurboTax has Problems with Google's Chrome I've used TurboTax for years. This year when I went to do the final step of transmitting my return, I could not get to the bottom of the screen to transmit in Google Chrome. There was no scroll bar available and the transmit was below the displayed screen. I tried everything, including going to full screen and moving the Windows task bar, but nothing work. Finally, I clicked out of it, opened Microsoft Edge, signed onto Intuit in Edge and Edge had the vertical scroll bar and I was able to get to the transmit button. Chrome is a dominant browser, and the fact that TurboTax did not let me take the last step, after spending a great deal of time on my taxes. It is inexecusable.
Date published: 2023-04-18
Rated 5 out of 5 by from Good stuff Easy to use and upload forms and it was excellent!
Date published: 2023-04-18
Rated 5 out of 5 by from I LIKE TURBO TAX I HAVE USED IN PAST OTHER COMPANIES BUT KEEP RETURNING TO TURBO TAX. I I HAVE USE TURBO TAX FOR YEARS AND YEARS AT LEAST 20 YEARS ABOUT
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax Experience Turbo Tax always makes tax time seem less daunting. However, it did used to seem simpler years ago. I did find our rental property portion a little iffy as well as my 1099. That stated, everything else was super easy. I appreciate the program.
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax is quick this review is becoming tiresome. I like Turbo Tax now even more that they retain and can upload my info. sometimes i feel like i there are too many forks in the road for the home office, but I do appreciate the navigation help
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1120