TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Very disapointed I found the turbo tax for business overpriced and very confusing to use, I will not use it again.
Date published: 2023-04-18
Rated 1 out of 5 by from Should give a warning for payment I did not like how turbo tax told me I needed to pay for premium after inputting all of my information. This meant I either paid over $100 or start over again with another platform. This information should have been told to me earlier on. As a student this was a lot of money for me to pay.
Date published: 2023-04-18
Rated 1 out of 5 by from NOT USER FRIENDLY-DIFFICULT TO NAVIGATE KEPT GETTING ERROR FORM 8915F-T-UNABLE TO CORRECT-PAID FOR E-FILING BUT BUT UNABLE TO COMPLETE E-FILING-FINALLY GAVE UP
Date published: 2023-04-18
Rated 5 out of 5 by from THE BEST EASY! Please take the time and add turbo tax they great to have.
Date published: 2023-04-18
Rated 4 out of 5 by from Easy to Use Easy to use and thorough. Price is a bit high, but I feel confident about the tool.
Date published: 2023-04-18
Rated 5 out of 5 by from Easiest Tax Platform Its always a pleasure to use turbo tax to do my taxes and the system always helps with the best deductions.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax Access is confusing. I preferred having it directly on my desktop.
Date published: 2023-04-18
Rated 5 out of 5 by from Highly recommended Easy to use, and will use again next year. Highly recommended.
Date published: 2023-04-18
Rated 4 out of 5 by from Great Program, but getting pricey over the years TurboTax is easy to use and remembers your previous info., plus it guides you through the process and has helpful tips. But, I remember when it was like $59 a few years ago, and the price keeps creeping up. So, it's good for what it is, but I feel like it's become the norm to use what you already had been, and switching feels like a pain, since you'd have to reenter everything, but that's life I guess. Otherwise, I'm happy with it.
Date published: 2023-04-18
Rated 2 out of 5 by from Meh. Too difficult to E-file It's good for record-keeping. There's always this loop at the end where I finally give up and mail my return. I wanted to e-file.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1116
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Very disapointed I found the turbo tax for business overpriced and very confusing to use, I will not use it again.
Date published: 2023-04-18
Rated 1 out of 5 by from Should give a warning for payment I did not like how turbo tax told me I needed to pay for premium after inputting all of my information. This meant I either paid over $100 or start over again with another platform. This information should have been told to me earlier on. As a student this was a lot of money for me to pay.
Date published: 2023-04-18
Rated 1 out of 5 by from NOT USER FRIENDLY-DIFFICULT TO NAVIGATE KEPT GETTING ERROR FORM 8915F-T-UNABLE TO CORRECT-PAID FOR E-FILING BUT BUT UNABLE TO COMPLETE E-FILING-FINALLY GAVE UP
Date published: 2023-04-18
Rated 5 out of 5 by from THE BEST EASY! Please take the time and add turbo tax they great to have.
Date published: 2023-04-18
Rated 4 out of 5 by from Easy to Use Easy to use and thorough. Price is a bit high, but I feel confident about the tool.
Date published: 2023-04-18
Rated 5 out of 5 by from Easiest Tax Platform Its always a pleasure to use turbo tax to do my taxes and the system always helps with the best deductions.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax Access is confusing. I preferred having it directly on my desktop.
Date published: 2023-04-18
Rated 5 out of 5 by from Highly recommended Easy to use, and will use again next year. Highly recommended.
Date published: 2023-04-18
Rated 4 out of 5 by from Great Program, but getting pricey over the years TurboTax is easy to use and remembers your previous info., plus it guides you through the process and has helpful tips. But, I remember when it was like $59 a few years ago, and the price keeps creeping up. So, it's good for what it is, but I feel like it's become the norm to use what you already had been, and switching feels like a pain, since you'd have to reenter everything, but that's life I guess. Otherwise, I'm happy with it.
Date published: 2023-04-18
Rated 2 out of 5 by from Meh. Too difficult to E-file It's good for record-keeping. There's always this loop at the end where I finally give up and mail my return. I wanted to e-file.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1116