TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 1 out of 5 by from Terrible bug, cannot import 1099-B correcty I was unable to import 1099-B to turbotax. Turbotax freezes at "Check this entry: Form 1099-B Worksheet ..". I see Turbotax post about this bug and that they are working to resolve it. But it doesn't happen till the last minute of the 2021 IRS deadline. I have 631 entries and cannot manually input all of them. I am disappointed! To make it worse, the fee paid to turbotax increases as I wait. This is unfair. I have been using turbox for long years and had good experience. But not for this year. Turbox 2020 Online is very disappointing. I need a refund!
Date published: 2021-05-16
Rated 4 out of 5 by from price I've never paid y'all that much before to file my taxes.when i saw that it blew my mind.
Date published: 2021-05-16
Rated 4 out of 5 by from Good program! Once you get the feel of it, its pretty easy too use.I'll use it again.
Date published: 2021-05-16
Rated 4 out of 5 by from It's descent!! Was ok seems like it took forever cuz I had to keep going back and changing documents!!!
Date published: 2021-05-16
Rated 5 out of 5 by from AWESOME..... THE SERVICE WAS GREAT. TURBO TAX IS EASY TO FOLLOW IN ORDER TO DO SELF PREPARATION OF ONE'S TAXES. LOVE IT!!!!
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is AWESOME! So far so good, although as my businesses grow more over time, unlike this year..I may need more help!
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax is good I have been using Turbo Tax for over 10 years and it is obvious that I enjoy using it because of the many years of purchasing. This year was just a little different in that whenever I had to return or go back to a topic to make changes - the program made you repeat answering the same questions again going forward.
Date published: 2021-05-16
Rated 5 out of 5 by from Good Job Concise guidance throughout the process. Good knowledge transfer
Date published: 2021-05-16
Rated 5 out of 5 by from Great Experience Very simple and quick. Eliminates a lot of questions and confusion.
Date published: 2021-05-16
Rated 5 out of 5 by from I've trusted TurboTax for years TurboTax is so easy to use and I am confident I am getting the biggest refund I can.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1115
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Terrible bug, cannot import 1099-B correcty I was unable to import 1099-B to turbotax. Turbotax freezes at "Check this entry: Form 1099-B Worksheet ..". I see Turbotax post about this bug and that they are working to resolve it. But it doesn't happen till the last minute of the 2021 IRS deadline. I have 631 entries and cannot manually input all of them. I am disappointed! To make it worse, the fee paid to turbotax increases as I wait. This is unfair. I have been using turbox for long years and had good experience. But not for this year. Turbox 2020 Online is very disappointing. I need a refund!
Date published: 2021-05-16
Rated 4 out of 5 by from price I've never paid y'all that much before to file my taxes.when i saw that it blew my mind.
Date published: 2021-05-16
Rated 4 out of 5 by from Good program! Once you get the feel of it, its pretty easy too use.I'll use it again.
Date published: 2021-05-16
Rated 4 out of 5 by from It's descent!! Was ok seems like it took forever cuz I had to keep going back and changing documents!!!
Date published: 2021-05-16
Rated 5 out of 5 by from AWESOME..... THE SERVICE WAS GREAT. TURBO TAX IS EASY TO FOLLOW IN ORDER TO DO SELF PREPARATION OF ONE'S TAXES. LOVE IT!!!!
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is AWESOME! So far so good, although as my businesses grow more over time, unlike this year..I may need more help!
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax is good I have been using Turbo Tax for over 10 years and it is obvious that I enjoy using it because of the many years of purchasing. This year was just a little different in that whenever I had to return or go back to a topic to make changes - the program made you repeat answering the same questions again going forward.
Date published: 2021-05-16
Rated 5 out of 5 by from Good Job Concise guidance throughout the process. Good knowledge transfer
Date published: 2021-05-16
Rated 5 out of 5 by from Great Experience Very simple and quick. Eliminates a lot of questions and confusion.
Date published: 2021-05-16
Rated 5 out of 5 by from I've trusted TurboTax for years TurboTax is so easy to use and I am confident I am getting the biggest refund I can.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1115