TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 3 out of 5 by from Some troublesome missing help No explanation of what the SE Tax deferral was about. Had to search it out online. Should have been in the program. Then, for miscellaneous income - in this case negative income - the program says to enter a brief explanation and allows plenty of space, but the printed docs are gibberish. I don't know if the IRS will actually SEE the clear explanation I entered
Date published: 2021-05-16
Rated 4 out of 5 by from Good Bye 2020 Great for someone who cant afford an accountant who has charged $400. to other family members who was refunded $123. So sad.
Date published: 2021-05-16
Rated 5 out of 5 by from no issues it was actually free. first time i was not charged. its great
Date published: 2021-05-16
Rated 5 out of 5 by from AMAZING VERY HELPFUL ,AMAZING AND EASY FILLING AT HOME SAVE TIME
Date published: 2021-05-16
Rated 5 out of 5 by from TAX RETURN So far I have not be disappointed yet. I do my taxes here every year.
Date published: 2021-05-16
Rated 4 out of 5 by from Very nice product Was easy to use and prompted for all steps that were needed.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is AWESOME! Awesome program - asks questions vs. filling out a form. Had a question about adding estimated tax payments and used their on-line live person and she was great!
Date published: 2021-05-16
Rated 3 out of 5 by from Turbo Tax is Good It's good but why do I need to buy things like multiple states, audit defense and state efile at different times entering my credit info 3 times. It spoils the process. And I need to enter the info each time.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy, intuitive, fast.... TurboTax has taken the stress out of filing taxes for me - and it is a fraction of the cost of hiring a professional. I highly recommend this product.
Date published: 2021-05-16
Rated 2 out of 5 by from Filing Prices Keep Going Up Every Year! I've been using TurboTax since it was Quicken with floppy disks. Over the past few years the cost to do what is required to complete a tax return and file electronically has been creeping up higher and higher. The States are separate costs for each, and the e-filing has changed to a "nickel and dime" approach to filing. If filing a return that I had to sit and prepare myself is the same or more than H&R Block, it my be time to pamper myself and let somebody else do the work for the same costs.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1113
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Some troublesome missing help No explanation of what the SE Tax deferral was about. Had to search it out online. Should have been in the program. Then, for miscellaneous income - in this case negative income - the program says to enter a brief explanation and allows plenty of space, but the printed docs are gibberish. I don't know if the IRS will actually SEE the clear explanation I entered
Date published: 2021-05-16
Rated 4 out of 5 by from Good Bye 2020 Great for someone who cant afford an accountant who has charged $400. to other family members who was refunded $123. So sad.
Date published: 2021-05-16
Rated 5 out of 5 by from no issues it was actually free. first time i was not charged. its great
Date published: 2021-05-16
Rated 5 out of 5 by from AMAZING VERY HELPFUL ,AMAZING AND EASY FILLING AT HOME SAVE TIME
Date published: 2021-05-16
Rated 5 out of 5 by from TAX RETURN So far I have not be disappointed yet. I do my taxes here every year.
Date published: 2021-05-16
Rated 4 out of 5 by from Very nice product Was easy to use and prompted for all steps that were needed.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is AWESOME! Awesome program - asks questions vs. filling out a form. Had a question about adding estimated tax payments and used their on-line live person and she was great!
Date published: 2021-05-16
Rated 3 out of 5 by from Turbo Tax is Good It's good but why do I need to buy things like multiple states, audit defense and state efile at different times entering my credit info 3 times. It spoils the process. And I need to enter the info each time.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy, intuitive, fast.... TurboTax has taken the stress out of filing taxes for me - and it is a fraction of the cost of hiring a professional. I highly recommend this product.
Date published: 2021-05-16
Rated 2 out of 5 by from Filing Prices Keep Going Up Every Year! I've been using TurboTax since it was Quicken with floppy disks. Over the past few years the cost to do what is required to complete a tax return and file electronically has been creeping up higher and higher. The States are separate costs for each, and the e-filing has changed to a "nickel and dime" approach to filing. If filing a return that I had to sit and prepare myself is the same or more than H&R Block, it my be time to pamper myself and let somebody else do the work for the same costs.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1113