TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from The transfer from last year is your best asset HOWEVER, if you attempt to transfer from the pdf instead of the .tax2019 file, you're sunk. I had to re-enter everything.
Date published: 2021-05-16
Rated 4 out of 5 by from Very good system! The over all process was easy to get though and with the live call to a tax pro, i was able to get our refund!
Date published: 2021-05-16
Rated 4 out of 5 by from good software Helpful staff when needed. Guided me through t a solution very nicely.
Date published: 2021-05-16
Rated 3 out of 5 by from TOO EXPENSIVE I do enjoy the ease of not having to re-enter my basic information, but I don't think that is worth $60 price tag of turbo tax deluxe. This was practical when I had a need to itemize my deductions, but now since the standard deductions is so high using Deluxe is not cost efficient for me at all. Next year I will be using a different tax product unless there are some changes in the tax codes.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax So far it is very good, I will continue to use in the future.
Date published: 2021-05-16
Rated 5 out of 5 by from Great!!!! Best DIY Tax Program!!! Passed it on to my friends and family!
Date published: 2021-05-16
Rated 4 out of 5 by from Very Convenient, But Could Be More Helpful When I began filing 2020 taxes, I wasn't sure what I would need to information for. I had an idea, but using TurboTax helped me to feel more confident that I would be filing effectively. Considering last year's predicament, instructions were clear and tips and information were much more helpful. Of course, more help is offered through their Plus filing options, but for the free filing version, a bit more help with explanations and tips could be offered. That said, I will continue to use TurboTax's free filing option until I need to use other options available.
Date published: 2021-05-16
Rated 5 out of 5 by from although it took me awhile, I loved filing <3 I had some trouble understanding what I needed to do this year, but sort-of muddled my way threw it, and find myself feeling pleased with myself for finally doing this work with the help of turbotax, thank you!
Date published: 2021-05-16
Rated 4 out of 5 by from confusing I tried to made IRA change (cant contribute to IRA after retired) forms did not match instructions and was totally confused.
Date published: 2021-05-16
Rated 5 out of 5 by from Very pleased! I have used TurboTax before and came back to it this year because of a promo code. I was terrified to address taxes in the year of the pandemic, but it guided through so simply. I am very appreciative!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1109
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from The transfer from last year is your best asset HOWEVER, if you attempt to transfer from the pdf instead of the .tax2019 file, you're sunk. I had to re-enter everything.
Date published: 2021-05-16
Rated 4 out of 5 by from Very good system! The over all process was easy to get though and with the live call to a tax pro, i was able to get our refund!
Date published: 2021-05-16
Rated 4 out of 5 by from good software Helpful staff when needed. Guided me through t a solution very nicely.
Date published: 2021-05-16
Rated 3 out of 5 by from TOO EXPENSIVE I do enjoy the ease of not having to re-enter my basic information, but I don't think that is worth $60 price tag of turbo tax deluxe. This was practical when I had a need to itemize my deductions, but now since the standard deductions is so high using Deluxe is not cost efficient for me at all. Next year I will be using a different tax product unless there are some changes in the tax codes.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax So far it is very good, I will continue to use in the future.
Date published: 2021-05-16
Rated 5 out of 5 by from Great!!!! Best DIY Tax Program!!! Passed it on to my friends and family!
Date published: 2021-05-16
Rated 4 out of 5 by from Very Convenient, But Could Be More Helpful When I began filing 2020 taxes, I wasn't sure what I would need to information for. I had an idea, but using TurboTax helped me to feel more confident that I would be filing effectively. Considering last year's predicament, instructions were clear and tips and information were much more helpful. Of course, more help is offered through their Plus filing options, but for the free filing version, a bit more help with explanations and tips could be offered. That said, I will continue to use TurboTax's free filing option until I need to use other options available.
Date published: 2021-05-16
Rated 5 out of 5 by from although it took me awhile, I loved filing <3 I had some trouble understanding what I needed to do this year, but sort-of muddled my way threw it, and find myself feeling pleased with myself for finally doing this work with the help of turbotax, thank you!
Date published: 2021-05-16
Rated 4 out of 5 by from confusing I tried to made IRA change (cant contribute to IRA after retired) forms did not match instructions and was totally confused.
Date published: 2021-05-16
Rated 5 out of 5 by from Very pleased! I have used TurboTax before and came back to it this year because of a promo code. I was terrified to address taxes in the year of the pandemic, but it guided through so simply. I am very appreciative!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1109