TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from TurboTax got the job done The descriptions of things were slightly confusing and I had to look up a lot of things on google but overall a good service!
Date published: 2023-04-18
Rated 5 out of 5 by from Good tax return excellent Good 👍 excellent software recommend it. Will come back again.
Date published: 2023-04-18
Rated 5 out of 5 by from I love turbo tax Was very easy and helpful it wasn’t hard and it got my taxes done in a timely manner
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax is easy easy steps in filling and quick and easy to pay taxes
Date published: 2023-04-18
Rated 5 out of 5 by from Great job It was super easy I had no problems getting my tax refunds in and getting my refund
Date published: 2023-04-18
Rated 4 out of 5 by from Loved it! Turbo-Tax is the best option to file my Federal taxes. I like that it guides us to answer as much as we can to the best of our knowledge, plus, the price is reasonable for the quality of tax filing software.
Date published: 2023-04-18
Rated 2 out of 5 by from TurboTax is now WAY TOO EXPENSIVE! After filing my taxes with TurboTax for 9 years, I will be looking elsewhere next year. The cost has continuously spiraled upwards and is now surpassed the sky high limit. Though the software is relatively easy to use, it does not justify the extreme costs. I paid $163 after using a $15 coupon to file this year, though I only made a few thousand dollars the whole year (quit my job to take care of parents and only did a few hours of consulting here and there). TurboTax had a free file service for those making less income, but it did not allow me to add my stock dividends (only $40, but the IRS requires them to be filed). Adding stocks/dividends required an expensive upgrade, which is a very basic and common thing for just about anybody these days. Then to add my paltry consulting income, I had to upgrade to the premium version of the TurboTax software. $119 for federal and $59 for state. The $15 coupon I found was not enough to salvage this horrendous deal. Here's some perspective: I did not withhold any money this year since my income was so low (again less than $3000). My total tax bill to both governments was around $120. Interestingly, my TurboTax bill was $163. Paid 35% more to TT than to Uncle Sam. Time to move on next year. If I cannot find a reasonably priced alternative, I'll just be filing a paper return myself.
Date published: 2023-04-18
Rated 5 out of 5 by from easy peasy aces up turbo tax rocks !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Great user-friendly tool I have been using TurboTax for many years now - Highly Recommend
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is wonderful Very easy to maneuver. Always have a great experience with TurboTax.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1106
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax got the job done The descriptions of things were slightly confusing and I had to look up a lot of things on google but overall a good service!
Date published: 2023-04-18
Rated 5 out of 5 by from Good tax return excellent Good 👍 excellent software recommend it. Will come back again.
Date published: 2023-04-18
Rated 5 out of 5 by from I love turbo tax Was very easy and helpful it wasn’t hard and it got my taxes done in a timely manner
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax is easy easy steps in filling and quick and easy to pay taxes
Date published: 2023-04-18
Rated 5 out of 5 by from Great job It was super easy I had no problems getting my tax refunds in and getting my refund
Date published: 2023-04-18
Rated 4 out of 5 by from Loved it! Turbo-Tax is the best option to file my Federal taxes. I like that it guides us to answer as much as we can to the best of our knowledge, plus, the price is reasonable for the quality of tax filing software.
Date published: 2023-04-18
Rated 2 out of 5 by from TurboTax is now WAY TOO EXPENSIVE! After filing my taxes with TurboTax for 9 years, I will be looking elsewhere next year. The cost has continuously spiraled upwards and is now surpassed the sky high limit. Though the software is relatively easy to use, it does not justify the extreme costs. I paid $163 after using a $15 coupon to file this year, though I only made a few thousand dollars the whole year (quit my job to take care of parents and only did a few hours of consulting here and there). TurboTax had a free file service for those making less income, but it did not allow me to add my stock dividends (only $40, but the IRS requires them to be filed). Adding stocks/dividends required an expensive upgrade, which is a very basic and common thing for just about anybody these days. Then to add my paltry consulting income, I had to upgrade to the premium version of the TurboTax software. $119 for federal and $59 for state. The $15 coupon I found was not enough to salvage this horrendous deal. Here's some perspective: I did not withhold any money this year since my income was so low (again less than $3000). My total tax bill to both governments was around $120. Interestingly, my TurboTax bill was $163. Paid 35% more to TT than to Uncle Sam. Time to move on next year. If I cannot find a reasonably priced alternative, I'll just be filing a paper return myself.
Date published: 2023-04-18
Rated 5 out of 5 by from easy peasy aces up turbo tax rocks !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Great user-friendly tool I have been using TurboTax for many years now - Highly Recommend
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is wonderful Very easy to maneuver. Always have a great experience with TurboTax.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1106