TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from Turbo Tax was easy to use! I had to use the chat lines twice. Since this was last minute, I was afraid the wait time would be really long. It wasn't more than 1-2 minutes. I have anxiety about filing taxes but Turbo Tax made it painless.
Date published: 2022-04-17
Rated 5 out of 5 by from My turbo tax helper was amazingly helpful I hate taxes I hate that I have to pay for any of these services along with paying back the state more than I can even afford but wow whoever helped me online while I filled this out was amazing, patient, and beyond helpful. If it wasn't for them I would have been pulling my hair out.
Date published: 2022-04-17
Rated 5 out of 5 by from Always accurate and easy. Like the title says, it’s always been accurate and easy. Never had any issues.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax Experience Life is simple with Turbo Tax. I go through almost it like a pro
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is the best! You are able to feel confident with the help of tax professionals while in the comfort of your own home.
Date published: 2022-04-17
Rated 5 out of 5 by from Very easy to use and follow I found Turbo Tax to be easy to use and the directions easy to follow. The possible answer boxes were helpful.
Date published: 2022-04-17
Rated 2 out of 5 by from Unhelpful and over priced Have filed with TurboTax before never had any problems until this year. There is something off with the system as I have had to try multiple times to e file. I had to reach out for help which I was told I’m not sure why it’s not working and charged me an additional $65 I asked for a refund on this and am waiting. I have tried to “correct” my e file 5 times but TurboTax won’t tell me how to fix it. Next year I’m getting a person for less
Date published: 2022-04-17
Rated 5 out of 5 by from Got the job done again Been using turbox tax for a decade. Still a great choice to get my taxes done.
Date published: 2022-04-17
Rated 3 out of 5 by from Better than HRBlock - help needs help though I used HR Block for years, but they weren't helpful. I do believe that I got more deductions with TurboTax. Plus, it was much easier to go through and understand the steps. However, trying to go back and find items in TurboTax is horrendous. It took me 10 minutes just to find out how to print my taxes before I sent them - and then it took 5 clicks to get to the print area (and then TurboTax kept logging me off the review tax page). Same with trying to find the earned income tax, etc. When we ask help about where items are - PLEASE just give us the direct link!
Date published: 2022-04-17
Rated 4 out of 5 by from overall great, Paying state filing in 2022 is weak as laways, easy walk through, easy to understand. been using the product for over a decade. that said, it is 2022 and still have to pay for electronic filing for state $25 is weak and obsolete. either the state or turbotax need to adjust to the times...guaranteed payment should be worth something also.. so 5 stars minus one star for milking customers after upfront payment.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1103
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was easy to use! I had to use the chat lines twice. Since this was last minute, I was afraid the wait time would be really long. It wasn't more than 1-2 minutes. I have anxiety about filing taxes but Turbo Tax made it painless.
Date published: 2022-04-17
Rated 5 out of 5 by from My turbo tax helper was amazingly helpful I hate taxes I hate that I have to pay for any of these services along with paying back the state more than I can even afford but wow whoever helped me online while I filled this out was amazing, patient, and beyond helpful. If it wasn't for them I would have been pulling my hair out.
Date published: 2022-04-17
Rated 5 out of 5 by from Always accurate and easy. Like the title says, it’s always been accurate and easy. Never had any issues.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax Experience Life is simple with Turbo Tax. I go through almost it like a pro
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is the best! You are able to feel confident with the help of tax professionals while in the comfort of your own home.
Date published: 2022-04-17
Rated 5 out of 5 by from Very easy to use and follow I found Turbo Tax to be easy to use and the directions easy to follow. The possible answer boxes were helpful.
Date published: 2022-04-17
Rated 2 out of 5 by from Unhelpful and over priced Have filed with TurboTax before never had any problems until this year. There is something off with the system as I have had to try multiple times to e file. I had to reach out for help which I was told I’m not sure why it’s not working and charged me an additional $65 I asked for a refund on this and am waiting. I have tried to “correct” my e file 5 times but TurboTax won’t tell me how to fix it. Next year I’m getting a person for less
Date published: 2022-04-17
Rated 5 out of 5 by from Got the job done again Been using turbox tax for a decade. Still a great choice to get my taxes done.
Date published: 2022-04-17
Rated 3 out of 5 by from Better than HRBlock - help needs help though I used HR Block for years, but they weren't helpful. I do believe that I got more deductions with TurboTax. Plus, it was much easier to go through and understand the steps. However, trying to go back and find items in TurboTax is horrendous. It took me 10 minutes just to find out how to print my taxes before I sent them - and then it took 5 clicks to get to the print area (and then TurboTax kept logging me off the review tax page). Same with trying to find the earned income tax, etc. When we ask help about where items are - PLEASE just give us the direct link!
Date published: 2022-04-17
Rated 4 out of 5 by from overall great, Paying state filing in 2022 is weak as laways, easy walk through, easy to understand. been using the product for over a decade. that said, it is 2022 and still have to pay for electronic filing for state $25 is weak and obsolete. either the state or turbotax need to adjust to the times...guaranteed payment should be worth something also.. so 5 stars minus one star for milking customers after upfront payment.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1103