TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Suem2 from
Using Turbo Tax is Easy
I've been using Turbo Tax for 15 years. No desire to use any other method or program.
Date published: 2023-05-25
Rated 5 out of 5 by
PJ11206 from
9 years and counting
I don’t plan on doing my taxes with anyone else. They are literally the best and quickest way for me to get my taxes done.
Date published: 2023-05-25
Rated 5 out of 5 by
Gwenniear 2 from
Love Turbo Tax!
I really like the "Learn More" tabs. They help a lot!
Date published: 2023-05-25
Rated 5 out of 5 by
dwalley from
Awesome
Live help was awesome and I will do it again if I had to
Date published: 2023-05-25
Rated 5 out of 5 by
0987matt from
love it
so easy to use but... i forgot my info and had to start over i wish they had a way to merge your accounts baised on ss number..
Date published: 2023-05-25
Rated 5 out of 5 by
elavellVirginia from
great
great customer service...people friendly.. could n0t do without them.. thanks everyone
Date published: 2023-05-25
Rated 1 out of 5 by
Joseph8867 from
Charged me but didn’t send in paperwork
Filed with TurboTax in the past, and it has been decent. However, as years progress, the service gets more expensive and the quality of experience diminishes. I went to file before the deadline, paid, saw that TurboTax accepted my payment, and went about my business. A month later with no info on the return, I log in to see that the paperwork was never filed because “didn’t complete the signing”. I could accept this as being solely my fault if it wasn’t for the fact that TurboTax charged me (which I saw immediately), and then never sent out an email afterwords warning or stating that I hadn't completed filing before the deadline. This is the last year that I will use TurboTax.
Date published: 2023-05-25
Rated 5 out of 5 by
Bernji143 from
turbo tax
very easy and helpful especially for those who don't have much knowledge of computers.
Date published: 2023-05-25
Rated 5 out of 5 by
Marcos12345 from
Turbo Tax is really good
I love the simplicity and help and the fact both federal and state are free. Thank you so much!
Date published: 2023-05-25
Rated 5 out of 5 by
AMG1236234 from
Amazing
She was the best. My first agent gave some pushback and was not helpful.
All TurboTax® Offerings Reviews - Page 12
Date published: 2023-05-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Suem2 from
Using Turbo Tax is Easy
I've been using Turbo Tax for 15 years. No desire to use any other method or program.
Date published: 2023-05-25
Rated 5 out of 5 by
PJ11206 from
9 years and counting
I don’t plan on doing my taxes with anyone else. They are literally the best and quickest way for me to get my taxes done.
Date published: 2023-05-25
Rated 5 out of 5 by
Gwenniear 2 from
Love Turbo Tax!
I really like the "Learn More" tabs. They help a lot!
Date published: 2023-05-25
Rated 5 out of 5 by
dwalley from
Awesome
Live help was awesome and I will do it again if I had to
Date published: 2023-05-25
Rated 5 out of 5 by
0987matt from
love it
so easy to use but... i forgot my info and had to start over i wish they had a way to merge your accounts baised on ss number..
Date published: 2023-05-25
Rated 5 out of 5 by
elavellVirginia from
great
great customer service...people friendly.. could n0t do without them.. thanks everyone
Date published: 2023-05-25
Rated 1 out of 5 by
Joseph8867 from
Charged me but didn’t send in paperwork
Filed with TurboTax in the past, and it has been decent. However, as years progress, the service gets more expensive and the quality of experience diminishes. I went to file before the deadline, paid, saw that TurboTax accepted my payment, and went about my business. A month later with no info on the return, I log in to see that the paperwork was never filed because “didn’t complete the signing”. I could accept this as being solely my fault if it wasn’t for the fact that TurboTax charged me (which I saw immediately), and then never sent out an email afterwords warning or stating that I hadn't completed filing before the deadline. This is the last year that I will use TurboTax.
Date published: 2023-05-25
Rated 5 out of 5 by
Bernji143 from
turbo tax
very easy and helpful especially for those who don't have much knowledge of computers.
Date published: 2023-05-25
Rated 5 out of 5 by
Marcos12345 from
Turbo Tax is really good
I love the simplicity and help and the fact both federal and state are free. Thank you so much!
Date published: 2023-05-25
Rated 5 out of 5 by
AMG1236234 from
Amazing
She was the best. My first agent gave some pushback and was not helpful.
All TurboTax® Offerings Reviews - Page 12
Date published: 2023-05-25